Jukes Cordialities Opiniones 86

TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

It’s ok but not sure if it justifies the price so to be honest I’m disappointed with it. Back to the drawing board trying to find a good tasting non alcoholic wine. Won’t buy again

Valorada con 5 estrellas sobre 5

Tried jukes 8 - sparkling rose and it was delicious. I’ve only tried a non alcoholic wine before - a few years ago - and it made me not want to try non-alcoholic again but this was very surprising. Re... Ver más

Valorada con 5 estrellas sobre 5

Jukes Cordialiities look so smart, as they arrive in great packaging so extra handy if you are buying as a gift! The drinks are a great, sophisticated, adult alternative to alcohol. A real touch of l... Ver más

Valorada con 1 estrellas sobre 5

Awful experience and zero customer service. Products looked good after seeing on Saturday kitchen. Decided to purchase but could not have been more disappointed by the customer service. Courie... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de refrescos
  2. Distribuidor de bebidas

Escrito por la empresa

Created by Matthew Jukes, a wine writer and taster for over 40 years, our drinks are designed for adults seeking a refined alternative to alcohol. Inspired by the structure, complexity, and food-pairing qualities of wine, Jukes drinks offer a unique experience in their own right, thoughtfully crafted, but never imitative. Each blend is handmade in London using organic apple cider vinegar and carefully layered with the highest quality fruits, vegetables, herbs, and spices to deliver depth, character, and balance. Whether you're looking for a healthy alcohol alternative, a mindful drinking option, or simply something exceptional to enjoy with food, Jukes offers a format to suit every moment. Choose from ready-to-drink 250ml sparkling cans or our signature concentrates for mixing at home. Jukes has been recognised globally for redefining the alcohol-free category, winning multiple awards at the World Alcohol-Free Awards, including Best Drinks Range (2024) and Producer of the Year (2025). Jukes invites you to discover a new kind of alcohol-free drinking experience, trusted by chefs, sommeliers, and discerning drinkers around the world.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

Far too expensive for what you get

Far too expensive for what you get. I'd rather have diet coke or water than spend that much!
Andy
Having been Type 1 diabetic for 60 years everything tastes far too sweet. Forget the artificial sweetener if your ever try again
Andy

1 de abril de 2026
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Respuesta de Jukes Cordialities

Hi Andy,
Thanks for taking the time to share your thoughts. We’re sorry to hear you felt the drinks weren’t good value for you, as we aim to offer something distinctive in both taste and experience. Our drinks are bespoke flavours, made by a small team with quality ingredients at the heart of what we do. If you’d like to try a tasting box and explore more of the range, just send us an email and we’d be glad to help.
All the best,
The Jukes Team

Valorada con 1 estrellas sobre 5

I don’t like the cider vinegar smell…

I don’t like the cider vinegar smell and taste

1 de abril de 2026
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Respuesta de Jukes Cordialities

Hi Patricia,
Thank you for taking the time to share your thoughts. Our drinks are centred around organic apple cider vinegar, which creates a distinctive flavour profile, and we completely understand that it isn’t for everyone. We’re grateful you gave Jukes a try and really appreciate your feedback.
All the best,
The Jukes Team

Valorada con 1 estrellas sobre 5

Unfortnately I have not received my…

Unfortnately I have not received my order- but have written to you

30 de marzo de 2026
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Respuesta de Jukes Cordialities

Hi Justin,
Thanks for taking the time to leave a review, and we’re sorry again for the delay with your order. We’re pleased to hear it was delivered successfully, and we appreciate your understanding while we investigated it. We hope the product is worth the wait and that you enjoy it once you’ve had a chance to try it.
All the best,
The Jukes Team

Valorada con 3 estrellas sobre 5

My order never arrived I have tried to…

My first order never arrived I tried to contact them and it took a few attempts to get a reply. When they did get back to me they sorted a refund and I reordered, this order was delivered promptly so all good.

30 de marzo de 2026
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Respuesta de Jukes Cordialities

Hi Penny,
Thank you for your review, and we’re sorry your order didn’t arrive as expected. We did get back to you by email to confirm the refund had been arranged, and we understand how frustrating this must have been. Refunds can take a few days to appear, but we appreciate your patience while we resolved it. If there is anything additional we can support with please get back in touch over email and we will respond.
All the best,
The Jukes Team

Valorada con 1 estrellas sobre 5
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Respuesta de Jukes Cordialities

Hi Anne,
Thank you for taking the time to leave a review, and we’re sorry your order didn’t arrive in time for Easter. We understand how disappointing that must have been, especially when you were expecting it by a specific date. We did respond by email to apologise and look into the DPD delay, and we appreciate your patience while this was being investigated.
All the best,
The Jukes Team

Valorada con 1 estrellas sobre 5

Awful experience and zero customer…

Awful experience and zero customer service.

Products looked good after seeing on Saturday kitchen. Decided to purchase but could not have been more disappointed by the customer service. Courier did not deliver and service received from Jukes could not have been worse.

Charged for the product not received and the Jukes team don’t see this as a problem.

Avoid at all costs if you think there is any possibility of encountering a problem from placing order to receiving it.

1 de abril de 2026
Opinión espontánea
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Respuesta de Jukes Cordialities

Hi B,
We’re sorry this happened and understand how frustrating it was. Due to warehouse issues during an especially busy period, this order was delayed, but we take full responsibility for the experience and have already processed your refund. We’re also reviewing our process to help prevent this happening again. If you’d ever be open to trying Jukes again in the future, we’d love the chance to give you a smoother experience.
All the best,
The Jukes Team

Valorada con 5 estrellas sobre 5

Fast and courteous service

Jukes have worked hard to present a great range of products online from an efficient organisation. It is a pleasure to buy from Jukes and i have no hesitation in recommending them to those people who enjoy quality British products.

16 de marzo de 2026
Valorada con 5 estrellas sobre 5

jukes 8

Tried jukes 8 - sparkling rose and it was delicious. I’ve only tried a non alcoholic wine before - a few years ago - and it made me not want to try non-alcoholic again but this was very surprising. Really low calories too which is a real bonus. I will be stocking up for summer.

31 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It tastes terrible

It tastes terrible, like a vinegar. Has nothing to do with the taste of wine

19 de diciembre de 2025
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Respuesta de Jukes Cordialities

Hi Meg,
Thanks so much for giving us a try and for sharing your honest thoughts. Our drinks are built around organic apple cider vinegar to create a sophisticated, grown-up profile, but we understand it’s not to everyone’s taste. We appreciate you taking the time to provide your feedback, it helps us grow.
All the best,
The Jukes Team

Valorada con 5 estrellas sobre 5

First class customer service

There was an initial hiccup with my order but the way it was rectified  exceeded my expectations - it is this level of customer service that separates the really good companies from the bad\mediocre ones. I haven't tried the drinks yet but assume from other reviews that they will be delicious but I would not hesitate to order again from Jukes based on the excellent customer service I received.

22 de diciembre de 2025
Opinión espontánea

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