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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Great delivery but the product is a little weird tasting. I ordered the blush and essentially it tastes like fruity strawberry pickle juice which I wasn’t expecting. I like tart but this tastes like p... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Excellent Product. Wonderful flavours. Well brewed indeed. Beautifully presented. Prob one of the best I’ve tasted. However website didn’t get address right - prob tech problems. Soon rectified by... Ver más

Valorada con 5 estrellas sobre 5

A simply sensational beverage. Crisp, herbaceous (Lemongrass) with a light tart note that cuts through the middle so softly, it doesn't so much announce itself as just exist politely within the conver... Ver más

Valorada con 5 estrellas sobre 5

I've tried a few different brands of kombucha, but L.A Brewery is by far my favourite. Other brands seem harsh and fizzy, and I've had enough after a couple of mouthfuls, but these taste natural a... Ver más

Información sobre la empresa

  1. Tienda de refrescos
  2. Distribuidor de bebidas

Escrito por la empresa

We create a refreshing range of signature naturally non-alcoholic drinks that you can enjoy instead of sparkling wine. Expertly brewed by founder Louise Avery, we begin with a tea blend which is enhanced with flowers, fruits, herbs and botanicals. Our method of natural fermentation builds layers of flavour and complexity, balancing the tart and sweet character of our drinks, simultaneously creating beneficial live culture. All the experience, without the alcohol.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

378 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

This stuff tastes wierd

Great delivery but the product is a little weird tasting. I ordered the blush and essentially it tastes like fruity strawberry pickle juice which I wasn’t expecting. I like tart but this tastes like pickles. Could eat some fruit and the drink gherkin juice instead. Flavour does improve with food but really not sure that would order again, I was considering giving white wine alternative a go to see if it is different but not sure. I’d compare it to marmite of a love or hate kinda flavour profile. It’s definitely unique.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de L.A Brewery

Hello Jay - thanks for taking the time to leave feedback and in particular the detail in your review. I'm sorry it has taking me a bit to get back to you. Our fair trade Sencha green tea is fermented using a kombucha fermentation which is akin to a natural wine fermentation and produces a naturally tart, sweet, sour taste profile. This is where you are getting "pickles" perhaps. The taste of live cultures and good-for-you organic acids, but not to everyone's taste.

Our sparkling White Rose has a tartness too - but the rose and elderflower provide a natural sweetness. It recently received a 2-star Great Taste Award, so I would love for you to try it. Please sned a note to enquires@labrewery.co.uk FAO: Meg and I'll drop you a reply. Many thanks again for taking the time to write in - Meg

Valorada con 1 estrellas sobre 5

Incompetence

Order has gone missing twice, still No delivery!

28 de septiembre de 2025
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Respuesta de L.A Brewery

Hello again, as a little time has passed and we've been in touch on email directly since, this should all be resolved by now... But any further issues at all - you know where to find us : enquiries@labrewery.co.uk
Many thanks - Team L.A

Valorada con 5 estrellas sobre 5

Delicious

Delicious. Love it in the week and when I'm not drinking on the weekend.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de L.A Brewery

We love to hear it Tom - thank you!

Valorada con 4 estrellas sobre 5

Good customer service

There were some issues with the delivery of my order. However, LW Brewery were helpful, kept me informed and ultimately resolved the issue. The product however is smaller than it used to be I liked the luxury feel of a mini bottle to open- and quite expensive for what it is. It is worth it - I think. 4 stars overall but 5 for service.

5 de septiembre de 2025
Opinión espontánea
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Respuesta de L.A Brewery

Thanks so much - this sort of service feedback always gives the team a boost!

We've actually taken the feedback on price from you here and others, and whilst our fair trade teas that we ferment in tank for 6 weeks are high quality, like our plants and botanicals layered in, we do want people to enjoy L.A Brewery at what they deem to be an acceptable price. Given this we have taken the price down a touch on our new slimline cans. Just in time to stock up for Christmas. Best wishes - Team L.A.

Valorada con 1 estrellas sobre 5

I haven’t even received it?!

I haven’t even received it?!

1 de septiembre de 2025
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Respuesta de L.A Brewery

Thank you for this, and whilst your feedback was posted here a while back, we did keep in touch over email at the time to ensure your drinks made it to you. We also took your feedback on price that we discussed over email too and have recently reduced the price of our new slimline cans as despite the quality of the fair trade green tea we ferment over 6 weeks, and the botanicals and hops etc we layer in also being high quality, we are keen for as many people to try L.A Brewery at a price they also find fair. Do keep in touch at enquiries@labrewery.co.uk if there is anything more we can do as a 1 star review we don't take lightly. Best wishes - Team L.A

Valorada con 5 estrellas sobre 5

Great taste Good service

I love the drinks, since I stopped drinking it bean searching for more interesting nonalcoholic drinks and you’re pretty much delivering. From the day I ordered it took only 2 days to get my drinks. Great customer service!

30 de julio de 2025
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Respuesta de L.A Brewery

Hi Heidi,

We’re so glad you’re enjoying the drinks! It’s wonderful to hear.

Team L.A

Valorada con 4 estrellas sobre 5

Love the product but it’s a shame LA…

Love the product but it’s a shame LA brewery has adopted shrinkflation. The bottles used to hold 300 or 330 ml I think, these little cans just 250ml, and the price is the same. Bought because it’s local to me but it will remain a very occasional treat because of the price. Packaging for delivery was excessive … huge box with 2 boxes inside

30 de junio de 2025
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Respuesta de L.A Brewery

Thank you for your feedback. We understand your concerns. We really appreciate your support and are always looking to improve.

If you’d like to discuss this further, you’re welcome to reach out to us at enquiries@labrewery.co.uk.

Valorada con 2 estrellas sobre 5

I am disappointed by the change to cans…

I am disappointed by the change to cans with lower volume without any corresponding reduction in price - also that it was done with no notification. This has lead to me cancelling my subscription as the drinks are now too expensive to justify. I would have supported a change to cans if the price had also been lowered, but this appears underhand.

25 de junio de 2025
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Respuesta de L.A Brewery

We’re sorry you didn’t receive our communication about the change. We really appreciate your support over time and take your comments on board.

If you’d like to discuss this further, please feel free to reach out at enquiries@labrewery.co.uk.
.
Team L.A

Valorada con 5 estrellas sobre 5

Prompt delivery and delicious product

Prompt delivery and delicious product. So pleased to have found an alternative to drinking wine!

25 de junio de 2025
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Respuesta de L.A Brewery

We’re so glad you’re enjoying the drinks and that they’re a great alternative for you. Thanks so much for your support! Team L.A

Valorada con 5 estrellas sobre 5

The new cans are great!

The new canned ginger, citrus hops & English Blush are even better than they were in the old bottles. The big bottles consistently delicious

24 de junio de 2025
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Respuesta de L.A Brewery

We’re so glad you’re enjoying the new cans and our big bottles too. Thank you for your support, it really means a lot.

Valorada con 4 estrellas sobre 5

I've enjoyed LA Brewery for many years

I've enjoyed LA Brewery for many years, and it's always my go-to at Leons and Itsu when in stock. The new cans look great with the LA branding but the new price is a little prohibitive, and far less drink too.

27 de junio de 2025
Opinión espontánea
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Respuesta de L.A Brewery

Thank you so much for sharing your feedback and for being a loyal supporter of L.A Brewery over the years. We take your concerns seriously.

If you’d like to talk through this in more detail, please don’t hesitate to reach out to us directly at enquiries@labrewery.co.uk. We’re always happy to answer questions.

All our best,
Team L.A

Valorada con 1 estrellas sobre 5

It keeps saying my delivery on way

It keeps saying my delivery on way - still not arrived

28 de mayo de 2025
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Respuesta de L.A Brewery

We're really sorry for the delay with your delivery.

We are investigating this with our courier and have arranged for a replacement to be with you tomorrow.

We've followed up with you via email but if you have any further questions or need assistance, please don’t hesitate to get in touch.

All the best
Team L.A

Valorada con 5 estrellas sobre 5

So refreshing.

So refreshing.

26 de mayo de 2025
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Respuesta de L.A Brewery

We’re so happy you enjoyed it! Your kind words mean a lot.

Valorada con 2 estrellas sobre 5

L.A Brewery 80ml less per drink.

L.A. Brewery have just announced they have switched their kombucha from 330ml glass bottles to 250ml cans.

I am quite shocked that they expect to give customers 80ml less per drink yet charge them more.

80ml x 12 drinks is 960ml that's almost 3 drinks less for an order that costs £39.00.

Extremely disappointing.

1 de junio de 2025
Opinión espontánea
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Respuesta de L.A Brewery

Thank you for your feedback. We truly value your opinion and take your concerns seriously. We’ve sent you a full response via email.

If you have any further questions or thoughts, please don’t hesitate to get in touch.

All our best,
Team L.A

Valorada con 1 estrellas sobre 5

Where’s the product?

I ordered weeks ago and received a tracking number, but the delivery company says the order was never sent.

26 de marzo de 2025
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Respuesta de L.A Brewery

We’re really sorry to hear about the delivery issue. We’ve investigated this with our courier and have followed up with you directly via email. A replacement is on its way to you.

Please accept our sincere apologies.

All the best,
Team L.A

Valorada con 5 estrellas sobre 5

Exquisite

the order arrived promptly . the drink is exquisite{{{{{ well done ( bit pricy but so worth it) thank you

26 de febrero de 2025
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Respuesta de L.A Brewery

What a lovely review - thank you, Sarah!

Valorada con 5 estrellas sobre 5

Great product!

24 de febrero de 2025
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Respuesta de L.A Brewery

Thanks so much for taking the time to review us, Morag, we're so pleased you're enjoying the drinks!

Valorada con 5 estrellas sobre 5

The BEST kombucha I’ve found

The BEST kombucha I’ve found, this is my 2nd time ordering, and I’m obsessed. I can’t drink most other brands now as they taste awful and weak compared to these!
More recently I had a slight issue with my order and customer service were excellent and the problem was sorted very quickly.
Highly recommend to everyone!

6 de febrero de 2025
Opinión espontánea
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Respuesta de L.A Brewery

We’re pleased we could help and appreciate your lovely review. We’re delighted to hear you’re enjoying our drinks.

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