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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fabulous service and the team were fantastic , arrived when they said and fabulous communication from the get go , I was worried the truck wouldn’t be big enough but the office assured me t... Ver más

Valorada con 5 estrellas sobre 5

Punctual, professional, and surprisingly patient with a curious customer like me who asked tons of questions! They cleared out my 2-seater sofa, a couch, and a huge 2.5m desk in no time. . ​Junk rem... Ver más

Valorada con 5 estrellas sobre 5

Best and most decent guys you can get for clearing out your rubbish, had 12 square metres worth of household rubbish painstakingly removed and so carefully done too. I'll be calling them back shortl... Ver más

Valorada con 1 estrellas sobre 5

We asked for a quote to pick up some hard rubbish from our property and agreed to a reasonable price over the phone. After collecting the items they then send us an invoice for 3 times the price, when... Ver más

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. también en la categoría
  3. Servicio de basuras

Escrito por la empresa

JUNK is Australia’s leading eco-friendly junk and rubbish removal service, committed to reducing landfill waste and promoting the circular economy. JUNK provides reliable and affordable junk removal for both residential and commercial clients. We specialize in environmentally responsible disposal by recycling, rehoming, or redistributing 96% of the items we collect, keeping them out of landfill. Our services include full property cleanouts, business cleanouts, office and warehouse cleanouts or residential rubbish removal. Whether you’re decluttering a home, clearing out an office, or managing waste for large-scale commercial properties, we handle all the heavy lifting, sorting, and sustainable disposal to reduce environmental impact.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(197)

30 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They don't pay bills

They don't pay bills. Staff was happy and friendly, approved quotes, then they will avoid all contact and WON'T PAY.
Customers; Don't support a business that doesn't support others!
Businesses; Get 100% payment first!

16 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. The team arrived. Were pleasant to deal with and got the job done asap. Didn’t have to wait. Easy payment options and I didn’t have to lift a thing. Excellent service.

16 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BE WARY

While the team of two men that collected the items were lovely, we were met with a HUGE bill for the service.
I was informed that they too a queens size mattress when they didn’t ( I wasn’t home but my teenage son was) - additionally the reason I was out as they had indicated they would arrive in the afternoon, but arrived at 11:30am !!!
I had little to no oversight in what was taken away , resulting in cubic meters of space used, determined by them and not confirmed with the adult in the house ( who they knew was there!!)
8 days from Christmas and I’m trying to find 100’s of dollars we don’t budget for.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

The collection process was very efficient. Communications were excellent, with a tracking website so I knew exactly when to expect them.

3 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude sales person who hung up on me mid-sentence!

I completed their online form to request a quote, got a call from a bloke who spoke at a million miles an hour, and I asked a question and he interrupted me and said, “Mate it’s all in the text I’m about to send you,” and I continued with, “But just one quick question…” and he hung up in my ear. Unbelievable. Shocking customer experience. I texted him back telling him I don’t do business with rude people. I’ll never contact these people again. Horrific.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

This is the second time I’m using their services and again they’ve done a great job! Will of course use them should l need to again and recommend them to family & friends.

13 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Caused thousands in Damage, lied about insurance

They backed their truck into the roof, damaged the guttering and cost 2k in damages (Accidents happen). Contacted them to which "Richard" said they had lodged a claim with their insurance. At the time I was a renter and also working with Real Estate agents to get the house cleaned up, when either of us tried to get updates, we were fobbed off or told it was already lodged; they lied. All attempts to follow up were ignored, its now in VCATs hands as a result. Quote was double what you'd expected, decietful tactics and Richard has the grace and personality of an STI. Defrauded me thousands of dollars. You might get lucky once with them, but don't risk it.

13 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not Good Service

I contacted Mattress Recycling Removal and it was a very bad expeirience. The guy was rude and did not listen. I would not use this service again. Very disapointed!

15 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book online

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long.
Excellent communication via text and a phone call 16mins prior to arrival. All done and dusted within days. Very pleased.

5 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend this service.

Highly recommend this service.
The staff were experienced, professional and treated us and each other with respect while loading a household of furniture and rubbish into the truck.
We felt good knowing that any reusable items would find a home.

7 de julio de 2025
Opinión espontánea

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