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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered my charm and really loved it, but noticed my clip was broke and it just kept falling off my bag, i emailed twice asking for a clip replacement but still havent heard back its been over two w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love these bespoke keyring/charms - it is such a lovely personal touch and beautiful quality too. I’ve got my oldest one for her birthday and I know she’ll love it! Sure we’ll be back again & again!

Valorada con 5 estrellas sobre 5

Juno & Pip does it again! Another amazing order from Juno & Pip - I’m losing track of how many charms I’ve bought for myself/kids/dog and as gifts now (I think it’s 8 so far?) and it certainly won... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic little company! I have ordered 3 charms so far and each one has been made with such care and attention to detail, matching what I had in my head exactly, they are truly fantastic.... Ver más

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Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Lush quality & so original

Love these bespoke keyring/charms - it is such a lovely personal touch and beautiful quality too. I’ve got my oldest one for her birthday and I know she’ll love it! Sure we’ll be back again & again!

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Broken item recieived no replacement offered

I ordered my charm and really loved it, but noticed my clip was broke and it just kept falling off my bag, i emailed twice asking for a clip replacement but still havent heard back its been over two weeks.

6 de abril de 2026
Opinión espontánea
Logotipo de JUNO&PIP

Respuesta de JUNO&PIP

Hi Lucy,

Thank you for your review, and I’m very sorry to hear about your experience.

This certainly isn’t the level of service we aim to provide. We pride ourselves on responding to all enquiries within 24 hours, so I’m concerned to hear that you haven’t received a reply. We have checked our records and have been unable to locate your previous emails regarding the broken clip.

Please could you email us again at hello@junoandpip.com, or alternatively send us a direct message on Instagram (@junoandpip), so we can resolve this for you as quickly as possible? We will, of course, arrange a replacement clip for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you promptly.

Kind regards,
JUNO&PIP

Valorada con 5 estrellas sobre 5

Incredible!

Incredible!! ✨✨ I have purchased 2 charms from here so far and absolutely love them both! Customer service is amazing and super helpful 🫶🏻

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely customer service

Had such a great experience ordering from Juno and Pip. Their customer service is brilliant and very responsive, which I really appreciated. Lydia was so kind and lovely to deal with. Would highly recommend!

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning !!

Stunning !!! Absolutely love it! It was shipped in 3 working days which is insane for a customised item!! Was delivered the day after! So happy!

1 de abril de 2026
Valorada con 5 estrellas sobre 5

Juno & Pip does it again ✨

Juno & Pip does it again!

Another amazing order from Juno & Pip - I’m losing track of how many charms I’ve bought for myself/kids/dog and as gifts now (I think it’s 8 so far?) and it certainly won’t be my last order. Customer service is always amazing - Lydia is so on it, and the quality is impeccable. They’re the best gift - personal, unique and perfect for anyone!

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Superb!

Absolutely fantastic little company! I have ordered 3 charms so far and each one has been made with such care and attention to detail, matching what I had in my head exactly, they are truly fantastic. Will definitely be ordering more, thank you ❤️

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

If I could give 5 million stars, I would!

I absolutely love my product from JUNO & PIP! The colors were vibrant and matched the vision board and vibe I was going for perfectly!
You can tell they truly care about the details and bringing your ideas to life - the final product was high quality and so special.
And I can’t rave enough about the customer service. So patient and kind - such a phenomenal experience overall.
If I could give 5 million stars, I would! ⭐

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We LOVE Juno&Pip

We LOVE Juno&Pip, the most gorgeous colour choices, so many options. The perfect gift for yourself or a loved one. Great communication and super speedy from enquiring to receiving my charm.

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love love love my charm

Love love love my charm.
Lydia helped me with colour choices and delivery was so quick. Quality is even better than expected! Immediately added to my pram bag.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful charms & beautiful owner

The most beautiful charms made by the most kind hearted woman! Honestly can’t recommend Juno and Pip enough. Super speedy delivery and the quality is amazing!
The only problem is how addictive they are😂 💛

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

cute charms, super speedy delivery, great packaging!

been wanting to order from juno and pip for so long and I’m so glad I did! the cutest charms brighten up and accessorise everyday outfits! a perfect yet unique gift for loved ones… or a treat to yourself! now I just need one in every colour! 🩷💚🧡

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely LOVE my items

I absolutely LOVE my items! Ordering was so easy and I was so excited for them to arrive. I’ve ordered 5 in total as they make such great gifts! You wont regret ordering, infact, you’ll end up adding more to your wishlist 🤩😍

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customers service with really…

Amazing customers service with really prompt replies when designing and purchasing! The charm was exactly what I had in mind, they nailed the vibe and the product is great quality! Will definitely order more from this brand.

14 de enero de 2026
Opinión espontánea

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