Jurassic Home Solutions Opiniones 

387
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment we spoke to a representative in a supermarket, who arranged for an appointment to come and see us, who explained the whole process, we haven’t looked back. The workforce were brillia... Ver más

Valorada con 5 estrellas sobre 5

The team were very professional, took great care and paid attention to detail. Despite an accident by an outside contractor, who managed to drop a huge lump of concrete, damaging the path outside the... Ver más

Valorada con 5 estrellas sobre 5

Bek and Salman did a superb job, throughout the three days. Furthermore, they were both detailed in their explanations and ensuring i was happy with every aspect of the process.

Información sobre la empresa

  1. Servicios de paisajismo y jardinería
  2. también en la categoría
  3. Diseñador paisajista
  4. Empresa de aglomerados
  5. Tienda para la reforma del hogar

Escrito por la empresa

Family run business, specialising in driveways, paths and patios.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

387 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(387)

130 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Charlatans

Still no further contact or refund from Jurassic Home solutions. I’m a busy woman and not a
litigious person so I wanted to give them the opportunity to refund. I am now escalating to the small claims court. My payment provider is aware of the situation. I will now follow this to it’s inevitable bconclusion do not use this company.

6 de enero de 2026
Opinión espontánea
Logotipo de Jurassic Home Solutions

Respuesta de Jurassic Home Solutions

Good afternoon Mrs Crooks,

We are extremely disappointed to see that you have now updated your review with further serious allegations, particularly when Jurassic Home Solutions has made repeated attempts to communicate with you directly and resolve this matter.

We must respectfully but firmly correct a number of statements within your review because they do not correspond with the documentation and communication records held by our company.

Firstly, the revised quotation following the technical survey was not “more than double” the original contract price.

More importantly, the communication sent following the survey did not state that your entire block-paved driveway had to be excavated, re-based and then resined, as your review alleges. The additional works proposed related specifically to 25.8 metres of stretcher-course edging and 11.4 metres of raised bullnose edging, together with the associated preparation, materials and labour.

Our email also expressly stated that you did not have to accept this option, although it was recommended to achieve the best possible finished result.

We therefore cannot reconcile the description contained within your review with the written proposal that was actually issued to you.

Secondly, we have no record of receiving a response from you rejecting that proposal or formally cancelling the contract at that time. Had we received such correspondence, it would of course form part of our customer records.

You state that you immediately informed Jurassic that the contract was void and requested a refund. We have asked for evidence of this communication because we have been unable to locate it within our records. If you hold an email or other written communication demonstrating that this was sent to us, we again invite you to provide it so that it can be reviewed.

What we do hold is a documented history of subsequent attempts by Jurassic to contact you. This includes emails and numerous telephone calls, several of which have been made by company directors. Our telephone system records these outgoing calls, including those which have gone unanswered.

More recently, when we have attempted to speak with you directly regarding the issues you have raised publicly, we have repeatedly been advised that you are unable to speak with us. This makes it extremely difficult to understand the suggestion that Jurassic is refusing to communicate with you.

We also take very seriously your suggestion that Jurassic has sought to “take advantage of a disabled pensioner.” Nothing within our records supports such an allegation. Your age or personal circumstances had no bearing whatsoever on the quotation, technical survey or subsequent recommendation. We consider an allegation of this nature particularly serious and wholly reject any suggestion that Jurassic Home Solutions deliberately exploited you.

For clarity, we are not attempting to conduct a dispute through Trustpilot. We would much rather have discussed this privately and constructively with you, which is precisely why we have repeatedly attempted to make contact.

However, where statements are published which materially conflict with our contemporaneous contractual documents, emails and telephone records, we have a responsibility to our employees, customers and business to correct the public record.

We therefore respectfully ask that any further public statements concerning this matter accurately reflect the documented facts.

Our offer to communicate directly with you remains open. If you intend to pursue the matter formally, as you have indicated, Jurassic Home Solutions will of course respond through the appropriate process and provide the relevant contractual documentation, correspondence and communication history.

In the meantime, should you wish to resolve matters directly rather than through public reviews or legal proceedings, our directors remain willing to speak with you.

Jurassic Home Solutions

Valorada con 1 estrellas sobre 5

No Show

No Show, got a call half hour after the appointment time to say they were stuck in traffic and wont make it. Kind of glad to be honest as they called the day before to confirm and asked if my partner would also be available for the appointment, alarm bells rang!!

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Resin Driveways

What a great company to deal with.All aspects of their work is spot on from comms ,customer care,quality of work is top notch.All I have dealt with have been outstanding -Giles,James,Sandra,Brook,Charlotte,Remy,Ahmed ,all deserve a mention.Thouroughly recommended.Thanks JHS,glad we met you at the Yealmpton show.

23 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent Company delivering a wonderful product.

This is the second time we have used this company, they completed our drive earlier this year. Genty and his team started the groundwork on the 10th August and completed it the following evening. This was despite the extreme hot weather and the fact that there was a two hour delay in the delivery by another company of the hardcore. The area was left very tidy and the team were very polite and efficient The second team completed the resin top coat within three hours, and my wife and I are extremely happy with the completed pathway and patio. I would certainly recommend Jurassic Home Solutions.

17 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I deleted my last review for a fairer review

I deleted my last review after the concern was dealt with in an efficient manner (April 2026) - Thank you Victoria.
We had a further quote from Andy who was a master of his sales trade and Jurassic did indeed complete the driveway for my father.

The work carried out by Mariusz and his team was exceptional - Thank you.

However apart from Victoria whom has an exceptional customer service focus I found the rest of her office team let her and Jurassic Management down. The lack of communication when the resin was not being delivered on the agreed date and the lack of communication around the time workmen would be on site was a refection of the poor work ethic of the manager in charge of that department.

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m really pleased with the Excellent Servicework…

I’m really pleased with the work carried out by Jurassic Home Solutions installing a resin drive. The workmanship is excellent, and the whole team were professional, friendly and respectful throughout the installation.

Their installers clearly take pride in what they do, and the quality of the finished result really shows. They were approachable, hardworking and a pleasure to have around.

They were a little more expensive than some of the other quotes we received, but having seen the end result, I can honestly say it was worth paying the extra. The quality, professionalism and finish have made it great value for money.

I’d happily recommend Jurassic Home Solutions to anyone looking for a company that genuinely cares about doing a great job.

15 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I called Megan to book an appointment…

I called Megan to book an appointment or to get a rough quote but she only enquired of my marital status and promised to call back to book an appointment or give a rough idea of how much the job would cost per m2 or in total. I did not get back a phone call or an appointment at all. I would like to thank her anyway as she showed me the professionality of the team. Concluding I wonder how do they get these reviews if they can not even start properly

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very efficient company

A very efficient company who completed our large resin patio area effectively with the expert guidance of hard working Manuel and his team. The office staff were extremely helpful and Vince the initial surveyor was very informative. All in all we could not be happier and particularly appreciate the many improvement suggestions made by the Jurassic team.

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to deal with!!!

Came upon Jurassic Home Solutions by chance, they had a stand at a supermarket!
Had been considering resin for a while but bit the bullet and arranged an appointment/survey. From then on it was plain sailing all the way, everyone helpful, polite, hard working and have done an excellent job, I am enjoying a beautiful patio and pathway at front of property!!
I cannot praise Jurassic enough from beginning to end!

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time Jurassic Home Solutions solution

Jurassic Home Solutions (JHS) prepared the ground work and then laid the resin drive for both myself and my neighbour. Luc and Azam stood out for their help and work ethic. Additionally, Charlotte was most helpful from the office. The drives looked superb and drew admiring looks from passers by. We are very pleased with the result

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Could not be happier with our new…

Could not be happier with our new driveway. From the initial consultation, through the great communications from the company, to the efficient and friendly installation team, the whole process was easy. Our driveway now looks smart and the the whole front of the house looks much more welcoming. Highly recommend this company.

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Resin bound driveway.

If you're interested in having a resin bound driveway then Jurassic are definitely worth contacting. Our driveway has just been done and looks lovely. The crew were efficient and professional and extremely helpful. There were a few delays before the finish, mainly due to the heatwave! Customer service was excellent and they were constantly contacting me to check that everything was okay which I very much appreciated. The price was very competitive and very good value for the money. Overall I would definitely recommend Jurassic and I would really like to say a special thank the crew who did the work. They were brilliant.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication from the initial…

Great communication from the initial quote to the job being completed.
The sales guy was really helpful and not at all pushy, he visited twice and everything that was discussed was clear.
On the day 2 guys arrived and worked hard all day, checking at each stage to see if i was happy.
The job was completed on the same day and the finish is top quality and the colour was perfect.
I would highly recommend this company and i will be using them if i need anything else done.
Thank you.
Paul Watkins

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have a new patio!

All the different stages of the work went like clockwork and the job was completed within 18 days of our agreeing to it being done. Everyone we have dealt with at Jurassic Home Solutions Ltd has been charming, and we cannot praise their workmen enough. They worked nonstop, were polite and made sure they left no mess behind and did an excellent job. We couldn't be more pleased.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and well executed

We have just had our drive completed by Jurassic Home Solutions and we are extremely satisfied with the end result. Genti and his team of Endri, Altin and Luli were professional, skilled, courteous and tidy. We had a number of questions ahead of the resin being laid, which Genti patiently addressed, making sure we were happy, before proceeding.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent teams altogether worked well.

Despite soaring temperatures the lads that came to do the work were polite, helpful and informative. The prep team, Endri(team leader), Arban and Klodi, did an excellent job. The resin laying team, who also did a bit of finishing off of the prep work were also polite, helpful and informative, this team was led by Mario with Lorenco his assistant. Despite the slight language problems we managed to communicate reasonably well. The organisation was well sorted despite one or two telephone calls from myself to head office between the works. All was sorted to our satisfaction and the end product is excellent and well finished. The job was not sraight forward but all was done very well. I would have no qualms about recommending them to anyone wanting similar work undertaken. Ross And Nick and the ladies in the office were all extremely helpful throughout.

6 de julio de 2026
Opinión espontánea

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