Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I received the underwear as a present years ago and they are indeed the most comfortable pants ever...but the t-shirts are game changers. I'm a dad-bod middle age man and these t-shirts are a per... Ver más

Valorada con 5 estrellas sobre 5

Amazing pair of boxers, great quality and comfortable. Well worth the price. One of them came ripped at the seam and I spoke to customer service representative Joey and he was very friendly and unders... Ver más

Valorada con 5 estrellas sobre 5

These are the most comfortable underwear I have used for running and I’ve tried a few alternatives from other competitors. I’m a long distance runner and I used them for a marathon race last weekend a... Ver más

Valorada con 5 estrellas sobre 5

I’ve been buying these for a few years for my husband and he loves them. Will only wear them now in fact. I bought some more in the sale for Valentine’s Day and they didn’t arrive (Evri delivered to w... Ver más

Información sobre la empresa

  1. Tienda de ropa interior

Escrito por la empresa

Your balls deserve better. Try JustWears and say good bye to riding up pants, chafing and sweaty balls. Stay dry, feel fly and join the underwear revolution.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

421 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing Underwear

Amazing Underwear!
Your block and tackle are kept in good order.
No more chaffing between the thighs
And if you choose the pouch option, pointing percy at the porcelain is a breeze! Talking of breeze, its never a sweaty experience wearing my JustWears😎

30 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Every now and then you come across a…

Every now and then you come across a company that you know you will be in your life a long time to come. Just Wears products, and I now wear only their underwear and have socks and a t-shirt, are next level. It is impossible to wear other underwear once you have experienced Just Wears. It reminds you that you all but live in underwear and you need to look after yourself by wearing these every day.

25 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

I’ve recently (c.3 weeks ago) contacted their customer support regarding the poor quality of the waist bands - they are not supple and crease dreadfully. However, I have not even had an acknowledgement from them.

7 de junio de 2024
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

Thank you for contacting us. We're sorry to hear about the waistband issue and for any frustration caused by our delayed response.

It appears we haven’t received your previous email, and we sincerely apologize for this oversight. Your satisfaction is important to us; we want to make things right. Please message us via our website's chat feature or email us directly at just-wears.com so we can promptly assist you.

We appreciate your patience and look forward to resolving this for you.

Valorada con 1 estrellas sobre 5

I had super high hopes - ended up wasting money and time

I had super high hopes, but unfortunately thsi brand doesnt live up to the hype.

I originally ordered 3 pairs with the pouch design. They felt incredible and like good quality. But the promise that they wouldnt ride up the thigh is not true, after about 3 minutes they were always all the way 'up there'. Also i didnt like the pouch design, just wasnt for me, but that wasnt that bad, as all dewsign doesnt work for everyone.

I then complianed and got the option to return them and i did so, and they exchanged them to the ones Without the pouch... Ssame thing! rolling up, i sweat way more in the material and therefore just not comfortable AND doesnt (in my opinion) live up to any of the claims made on the website.

The material feels nice tho, and it seems like theres many they work very well for! :)

15 de mayo de 2024
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

I hope this message finds you well.

I want to express our sincere apologies for your experience with the pants riding up. This is usually due to a sizing issue, and we are committed to addressing and resolving any problems you may have encountered.

To better understand your experience, we would be grateful if you could spare 15-30 minutes to discuss your concerns and challenges on a quick phone call. Your insights will help us improve our products and services. We are particularly interested in learning about the specific issues you faced and any suggestions you may have.

Please email us at hi@just-wears.com.

Valorada con 5 estrellas sobre 5

Super comfortable! 🙂

Fast, efficient service, and we’ll, but minimally packaged - zero-carbon shipping too 👍 - but the main thing, “is what’s inside the box” 🤔Well… Superb fit, superb comfort - what a difference! (they “lift and separate” ☺️) - and they are very well made, with a fabric that is smooth, soft and elastic. Look really good too 🙂👍

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great boxers, GREAT service

Really great boxers, but AMAZING customer service. Had a great experience - ordered the wrong size and they sent out a replacement immediately and were quick to reply.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I like the look and he likes the feel

Delivery really prompt and items beautifully packaged. Slightly expensive but worth it. They look really good on my partner and are beautiful colours. He is not usually one to appreciate clothing but he actually commented after wearing them that they were extremely comfortable and supportive and he really liked the feel. Well done, JustWears, we'll be back!

18 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply stunning underwear

Wow. What can I say about their underwear. Simply beautiful and so soft. Have several boxers for me and my wife has some of their knickers too. Just such good quality that lasts wash after wash

23 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not last

Loved the colours but I bought a set for my husband for Christmas and a month later they were fraying and the stitching had come up. Very disappointed with the quality for the cost.

25 de diciembre de 2023
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

Thank you so much for bringing this to our attention. I am so sorry that the pants are fraying and the stitching has come up. Please know this is very unusual and we find this very surprising as all of our pants are checked over and tested for quality control. We always try to provide exceptional service, however, sometimes factors outside of our control can go slightly wrong and issues can happen. We recommend hand washing because it retains the initial material quality and form. But, you can also machine wash the underwear at 30 degrees / with cold water and it will still give you great results!

Not to worry, we would be happy to resolve this as quickly as possible. Please send us a picture of the pants, you can email it to us at hi@just-wears.com

We look forward to being in touch!

Valorada con 5 estrellas sobre 5

Amazing all around!

Bought a pack of underwear for my partner yesterday with standard delivery and it's already arrived today! Absolutely amazing service and delivery, and my partner says the underwear is very soft and comfortable too! Will def be ordering again :)

10 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund on return of items.

Just Wears offered a satisfaction guarantee, in which buyers could return unworn items for a full refund. I returned items, but never received a refund. I had all the paperwork to show the postage etc. but still no refund, and even though I contacted customer service, they didn't refund me. Buyer beware.

29 de enero de 2023
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

24/01/2024: Hey there, I am sorry to hear the refund has not come through. We are required to check in each return to confirm the order number. This process can take up to 21 days. Would you be so kind as to send another email to us asking for "Kat"? We will sort this out for you right away.

25/01/2024: Hey friend, we still haven't heard from you, so I want to ensure you received our reply. Our email is hi@just-wears.com. I look forward to speaking with you and resolving this.

30/01/2024: Hey There, We have not heard from you. I am hoping we can resolve this as quickly as possible. Would you be so kind as to email us at hi@just-wears.com?

Valorada con 5 estrellas sobre 5

Literally throwing out my old boxers

Literally throwing out my old boxers

These are super comfy, best boxers i have ever owned.

It is impossible to find a comfy pair of boxer briefs, these guys have absolutely nailed it!

22 de enero de 2024
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

This is awesome, we love to hear this. Please let us know if there is anything else we can do for you.

Valorada con 3 estrellas sobre 5

Find these pants are really comfortable…

Find these pants are really comfortable and have been buying them for several years but unfortunately the fabric at the seam where it meets the waistband has come away on all my pants after about six months ~ the quality of manufacture does not justify the high price.

15 de enero de 2024
Opinión espontánea
Logotipo de JustWears

Respuesta de JustWears

Hey there, I am sorry to hear the seam has come away. Would you be so kind as to email us? We have a survey to fill out, and we can investigate what may be happening here. Please email hi@just-wears.com

Valorada con 3 estrellas sobre 5

Good enough boxers but they feel a…

Good enough boxers but they feel a little pricey compared to some of the competition. I agree with some other commentators here that the issue with a lot of men’s underwear is that my “berries” get stuck to my leg, rather than my “twig” getting stuck to my “berries”. So these boxers feel like they’re solving a problem that doesn’t really exist.

The odd pouch system they have is not fit for all men shapes and sizes and I find myself regularly having to adjust in order to feel comfortable, something this underwear claims to avoid.

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No replies from customer service

Ordered to try and get a set before Christmas but was emailed soon after ordering to say the colours/design I picked is not available. This was a bit annoying, but in the email I was also referred to as 'Elizabeth' when this is not my name. Happy to overlook this error if they were prompt in sorting the issue. I replied asking if the colours will be back in in the new year as because the pre Christmas delivery was missed, I may as well wait for them to be back but I have not had a reply. Although this has been over the Christmas period, I would have expected at least a reply by now but have not heard anything even after a follow up. I wouldn't mind, but they have my money and I haven't heard anything other than an email addressed to someone else. Pretty poor.

21 de diciembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

I brought the briefs just over a year…

I brought the briefs just over a year ago and of the 9 pairs that I bought a couple of have ripped at the waistband. I really wanted to support a British brand rather than go to the all conquering American brand but I guess I should have done just that! Such a shame as I love the company and product.

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Customer Service

Thank you Joey for fantastic customer service! I had a mishap with the courier and the customer service was exemplary in quickly looking into the problem and sending a replacement with an alternative courier. The product is fantastic too - would not hesitate to use them again.

12 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have used this company a couple of…

Have used this company a couple of times because my husband said the boxers are the best! This time I had to contact customer services and I had an immediate response from Joseph who was polite and helpful and dealt with my query really quickly. The boxers turned up next day! Would definitely use again!! Highly recommend

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and fit

My husband thinks they are a very good quality product. Super soft fabric, very comfortable and washes well. Loves the fit which prevents chaffing. Excellent design.

10 de noviembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más