Just Fabrics Opiniones 

18.073
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Loved my fabric. Easy browsing & ordering process. Thank you. My only gripe was with delivery. Stated that a signature was needed & had to be redirected for collection as I wasn't at home. I can unde... Ver más

Valorada con 5 estrellas sobre 5

I was looking for outdoor material and was not quite sure how easy it would be to sew. The fact that I could get samples and try them out on my machine before making expensive mistakes was a real plu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered samples and subsequently fabric from Just Fabrics. Both arrived within a couple of days and the fabric ordered is of excellent quality and very reasonably priced. I am extremely satisfied wi... Ver más

Valorada con 5 estrellas sobre 5

The ability to get 6 samples for just the post and packaging was really helpful as the colours were quite different in reality to how they appear on line, and I would have choosen the wrong colour fo... Ver más

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de persianas
  3. Tienda de cortinas
  4. Tienda de decoración e interiorismo
  5. Tienda de telas
  6. Tapicería

Escrito por la empresa

Just Fabrics is an established family run business situated in the beautiful Cotswolds, and we know our stuff. We’ve been in the business for over 30 years, and from day one, we’ve been passionate about giving you the best quality fabrics for all your soft furnishing projects at the best prices – and nothing's changed there. We stock hundreds of thousands of metres of curtain, upholstery and dress and craft fabrics in our warehouses and showrooms, all heavily discounted and ready to make its way to your home as soon as you order. We buy in bulk and bring in many of our fabrics direct from mills across Europe, so we can offer quality fabrics at fantastic discounted prices. We also have a huge selection of curtain linings, tracks, poles, trimmings and lots of accessories. In addition to a wide selection of gorgeous ready-made curtains, quirky furniture and homewares too. As well as shipping orders all over the UK and Internationally, we also have two beautiful Cotswold showrooms located in Cheltenham (Gloucestershire) and Burford (Oxfordshire), where you can explore lots of fabrics and home accessories. Our staff are passionate about fabrics and interiors and we believe we have some of the best there is in the industry. So there will always be someone on hand to offer help and advice to guide you through your next interiors project, whether online or instore.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

18 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(18.073)

1694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service

Speedy service, very pleased with the quality of the throws and super sample service

15 de junio de 2026
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Respuesta de Just Fabrics

Hello Sally,

Thank you for your lovely feedback, we are very glad to hear this.

Have a lovely day.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Great company to deal with I had an…

Great company to deal with I had an issue which was promptly & efficiently rectified!

1 de junio de 2026
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Respuesta de Just Fabrics

Hello Sheila,

Thank you for your lovely feedback, we are very glad to hear this.

Have a lovely day.

Kind regards,
Mary

Valorada con 2 estrellas sobre 5

Generally poor

Beautiful fabrics but really poor customer service. I ordered two lots of samples in separate shipments and then two lengths of fabric in one shipment. The samples came incomplete with no explanation. I received the final samples only after emailing. The two lengths simply didn’t arrive. On emailing it appeared one would be out of stock until halfway through the following month. I suggested sending what they did have and finally got a refund for the second piece but I’ve no idea what would have happened if I weren’t constantly emailing. Phone number doesn’t work and email responses were slow until I expressed how poor the level of communication was.

29 de mayo de 2026
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Respuesta de Just Fabrics

Good morning Heather,

Thank you for your feedback.

I am ever so sorry to hear that you are disappointed with the customer service you have received on this occasion. Looking through your email chain, I can see that my colleagues had responded to your emails on the same days that you had contacted us however I do apologise if you were unable to reach us via telephone.

I do apologise that you were missing some of the samples from your order. I can see that the available samples were sent ahead and you should have received an update to let you know that the remaining samples were out of stock. We do have a process in place to update our customers, however I will raise this with our warehouse manager to ensure that this process is followed in the future.

Unfortunately it does appear that one of the fabrics on your order was out of stock and delayed with supplier so I am ever so sorry that you hadn't been notified of this before contacting us. This feedback has been sent across to our Purchasing team as we do try to update our customers with any delays.

Once again, we are sorry that you are unhappy with the service you have received on this occasion an we hope to improve your opinion of our business in the future.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering, greta description of the fabric and such good value for my Surface Stories Study cloths - textile art. Thank you.

11 de junio de 2026
Valorada con 5 estrellas sobre 5

Beautiful fabric

Beautiful fabric, fantastic quality. Delivered fast.

29 de mayo de 2026
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Respuesta de Just Fabrics

Hello Ana,

Thank you so much for your kind review, we hope you love your new fabric!

Kind regards,
Mary

Valorada con 3 estrellas sobre 5

Oil cloth a bit thin

Great quick delivery.The oil cloth was delivered on a roll which was fabulous as there were no crease lines. Print of the fabric is great but I was a little disappointed with the thickness of the fabric. Very thin for the price with little weight to it. Not what I was expecting .

11 de junio de 2026
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Respuesta de Just Fabrics

Good afternoon Jan,

Thank you for your feedback.

I am sorry to hear that you are disappointed with the thickness of this fabric. This is one of our lovely oil cloth fabrics and is a popular choice among our customers.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

The fabric samples arrived promptly and…

The fabric samples arrived promptly and having made my selection, I was happy to use the complimentary 10% off code with my order. Have ordered fabric from Just Fabrics before and always received excellent service. They also have good deals, compared to other sites.

28 de mayo de 2026
Valorada con 3 estrellas sobre 5

The quantity calculator was wrong and I…

The quantity calculator was wrong and I ordered too small quantity based on the calculator

28 de mayo de 2026
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Respuesta de Just Fabrics

Good afternoon Judy,

Thank you for getting in touch.

I am sorry to hear that the calculator online appears to have incorrectly calculated the amount of fabric needed for your project.

If you could please email your measurements to orders@justfabrics.co.uk, we would be happy to assist further.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Good service

The free samples really helped us to make the right choice of material for re-upholstering our chairs. The material arrived promptly and was well packaged.

28 de mayo de 2026
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Respuesta de Just Fabrics

Hello Finola,

Thank you so much for your lovely feedback.

We are glad to hear that you found our sample service useful and that you are happy with the fabric you have received.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Beautiful fabric and quick delivery

Beautiful fabric and quick delivery

11 de junio de 2026
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Respuesta de Just Fabrics

Good morning Samantha,

Thank you for taking the time to give us a 5* rating, it is very much appreciated!

Kind regards,
Mary

Valorada con 3 estrellas sobre 5

Usually fabulous service from here but…

Usually fabulous service from here but on this occasion one of the Roman blind headrails I purchased was damaged on arrival (no indication from the packaging that it happened in transit). A replacement is being sent but it has delayed my job by a few days which is a bit frustrating.

11 de junio de 2026
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Respuesta de Just Fabrics

Good afternoon Shelley,

Thank you for getting in touch.

I am ever so sorry that you received your headrail kit in this condition. Our warehouse team pick all items by hand so we do apologise if this was sent out in this condition.

I can see that a replacement was arranged to be sent the same day we were notified of the issue and was then dispatched the following day.

I can see that the replacement was delivered yesterday so I hope you are happy with the replacement headrail kit.

Many thanks for your patience and understanding.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Great service

Great service, lovely fabric - all in all a positive experience.

11 de junio de 2026
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Respuesta de Just Fabrics

Hello Gail,

Thank you so much for your kind review, we hope you love your new fabric!

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

As always great service from the team…

As always great service from the team at Just Fabrics.

11 de junio de 2026
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Respuesta de Just Fabrics

Hello Kim,

Thank you so much for your kind review, I will share this with the rest of the team.

Have a lovely day.

Kind regards,
Mary

Valorada con 4 estrellas sobre 5

Good quality

I had a dreadful delay in the delivery of fabric purchased in a previous order which required emails etc to finally get sent. Some sort of overselling problem. This order was sent promptly so hopefully my previous experience was a glitch.
Very pleased with the quality of this fabric. Every bit as colourful as shown on the website.

28 de mayo de 2026
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Respuesta de Just Fabrics

Good afternoon John,

Thank you for your feedback.

I am ever so sorry to hear that you experienced issues with your previous order. We are very glad to hear that you have had a better experience with your most recent order and that are happy with the fabric received.

Have a lovely day.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Lovely fabric

Lovely fabric, dispatched quickly. Will definitely use again!

10 de junio de 2026
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Respuesta de Just Fabrics

Good morning Sarah,

Thank you for your lovely feedback. We are glad to hear that you will shop with us again in the future.

Kind regards,
Mary

Valorada con 5 estrellas sobre 5

Excellent customer service. This is my second purchase with…

This is my second purchase with Justfabrics and I find the whole experience, from navigating the website, to ordering, and delivery, a totally good one.
I live in Spain and my first order was delivered there, this time it seems they do not deliver here, however I coordinated it with a visit to the UK and there have been no problems.
Love dealing with this company, so professional and fabulous customer service.

9 de junio de 2026

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