JUSTHIRE Opiniones 869

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made all the arrangements on line. It went perfectly. The response time for a couple of questions was almost immediately answered. I needed the skip collected earlier than the due date. Again no pro... Ver más

Valorada con 5 estrellas sobre 5

JustHire has a user friendly website, it was easy to identify the size skip I needed and to arrange delivery. The skip was left with me for 2 weeks allowing plenty of time and it was promptly collect... Ver más

Valorada con 1 estrellas sobre 5

Very disappointed with the skip hire. More than a month after the latest collection date it still hasn't been picked up, this is despite very many requests to take it away. We will never use Justhire... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We have waited over a month for a full skip to be removed despite assurance it would be shifted in a few days. Full skip is now an obstruction blocking access.

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

869 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 2 estrellas sobre 5

Not the cheapest so disappointing. …

Quite expensive so I expected a better service. Time slots for delivery and collection 7am to 5pm. No indication of morning or afternoon. No understanding of how difficult it is to keep a space on a busy road free for the skip lorry for two whole days. Our collection date was yesterday. We have stayed home for two days running. No communication as to delay. Just an email asking us to review them. Email regarding delivery and collection always start with' this is a courtesy email.' No courtesy whatsoever. Please just collect our skip.

7 de abril de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Catherine,

Thank you for your feedback, we’re really sorry to hear you had a negative experience.

We’d like to clarify that collection dates selected during booking are preferred dates, and collections can take up to 7 days. This is stated during the order process and in our confirmation communications. If this was not clear then we do apologise and will look to review these communications.

We can also see that the skip was placed on your drive, so there shouldn’t have been a need to keep space clear on the road though we understand the uncertainty around timing still caused inconvenience. We are looking I to how we can improve this for customers.

Please could you email contact@justhire.com with your order details and we can look to chase this collection for you.

Thank you again for your patience, we really do appreciate your feedback.

,JUSTHIRE Team

Valorada con 5 estrellas sobre 5

A super quick and efficient service

A super quick and efficient service. Skip arrived and driver was very friendly and helpful.Had ample time to fill skip.without feeling pressured. Most definitely use again.

Had skip from 20/03 - 02/04

20 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed. Arranged skip to be delivered today for long weekend. House clearance. Phone call yesterday to say couldn’t get 16 yard skip for £660. Could get 12 yard one for £20 less and would refund. Needed skip. Waited all day. No skip. Oh they are behind. Not until Tuesday after long weekend. Useful not as back to work. Brother travelling 280 miles to help me tomorrow. Pub it is then. Asked for a full refund. Nothing yet. I hope this is not a small claims court case. No skip, no refund. Would not recommend this ever.

2 de abril de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Duncan,

Thank you for your feedback, and I’m really sorry for the frustration this situation has caused. We completely understand how disappointing this must have been.

Unfortunately, due to supplier availability over the bank holiday period, there were unexpected delays outside of our control. While this doesn’t excuse the inconvenience caused, I hope it provides some context as to what happened.

Please rest assured that your refund is being processed and will be completed in full, you will not be charged for a service that was not delivered.

We sincerely apologise again for the disruption this caused to your plans. This is not the level of service we aim to provide, and we will be reviewing this with our suppliers to help prevent similar issues in future.

Kind Regards,

JUSTHIRE TEAM

Valorada con 5 estrellas sobre 5

I had to write this review straight…

I had to write this review straight away because I booked an 8-yard skip online, which was straightforward. However, due to the different types of waste, I could not afford the extra costs. I tried calling, but was unsuccessful. I then went online and had a live chat, and after a few questions, my skip was cancelled, and a refund would be sent in the next three to five days.
So happy and great online customer service.

2 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I booked online

I booked online. The skip arrived on time. Driver took out my fence post, I shouted and waved at him. He got out the lorry but never said a word about it, not even an apology. I signed for skip and when he handed me the receipt, only then did I realise that justhire added £102 to the skip price. Emailed to query but no response. Clear pricing? I don't think so!

16 de febrero de 2026
Opinión espontánea
Logotipo de JUSTHIRE

Respuesta de JUSTHIRE

Hi Angela,

Thank you for taking the time to leave your feedback, we’re really sorry to hear about your experience.

Firstly, if any damage was caused to your fence post, we sincerely apologise. That’s certainly not the standard we expect from our delivery partners. Please contact us directly at contact@justhire.com with your booking details and any photos, and we’ll investigate this as a priority.

In terms of the pricing, JUSTHIRE operates as a national booking platform. There are no hidden charges added after booking, and the full amount payable is always displayed before checkout. The receipt handed to you by the driver would have been the supplier’s internal invoice.

Please do reach out to us at contact@justhire.com so we can look into both concerns properly and resolve this for you.

Kind regards,
The JUSTHIRE Team

Valorada con 5 estrellas sobre 5

Easy booking process

Easy booking process, clear instructions and good communication. Cost comparative to other providers and easy hassle free collection.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service,sorted out my tree stump removal super fast and cost efficient… will definitely use again.

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stress free and professional

The service was fast, efficient and no complications. I ordered via the website and it was simple. I received an email as confirmation, driver called when he was on route, it was collected on the date I booked. All stress free and so will use again and highly recommend

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, skip came on time, polite drivers and was collected with ease. Would definitely use again.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from start to finish.

Excellent service from start to finish.
The team were incredibly helpful, efficient, and genuinely flexible around our needs. Communication was clear and friendly, delivery and collection were spot on, and nothing felt like too much trouble. It’s refreshing to deal with a company that’s both professional and human. Would happily use them again and recommend without hesitation.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service. 8 yard skip

Great service. Booked skip on line at JUSTHIRE. Skip arrived and put where required. Moved collection date of skip back a week altered on manage my booking. Great service will definitely use again.

23 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Great communication and friendly and helpful staff. Instructions clear too. Very respectful of property when dropping off and taking away the skip. I will definitely use this company again if I need a skip.

5 de enero de 2026
Opinión espontánea

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