JUSTHIRE Opiniones 869

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made all the arrangements on line. It went perfectly. The response time for a couple of questions was almost immediately answered. I needed the skip collected earlier than the due date. Again no pro... Ver más

Valorada con 5 estrellas sobre 5

JustHire has a user friendly website, it was easy to identify the size skip I needed and to arrange delivery. The skip was left with me for 2 weeks allowing plenty of time and it was promptly collect... Ver más

Valorada con 1 estrellas sobre 5

Very disappointed with the skip hire. More than a month after the latest collection date it still hasn't been picked up, this is despite very many requests to take it away. We will never use Justhire... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We have waited over a month for a full skip to be removed despite assurance it would be shifted in a few days. Full skip is now an obstruction blocking access.

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

869 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Very disappointed with the skip hire

Very disappointed with the skip hire. More than a month after the latest collection date it still hasn't been picked up, this is despite very many requests to take it away. We will never use Justhire again.

26 de junio de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Tim,

Thank you for your feedback, and I'm sorry to hear you've been left disappointed.

We appreciate how frustrating it is when a collection is delayed beyond the expected timeframe. While collection times are ultimately dependent on our local supplier network, we recognise this has not met the standard of service we aim to provide.

Your comments have been shared with our operations team and the supplier responsible so that the necessary action can be taken. We apologise for the inconvenience caused and appreciate you taking the time to leave your feedback.

Kind Regards,

JUSTHIRE TEAM

Valorada con 5 estrellas sobre 5

JustHire has a user friendly website

JustHire has a user friendly website, it was easy to identify the size skip I needed and to arrange delivery. The skip was left with me for 2 weeks allowing plenty of time and it was promptly collected.
Excellent service, would highly recommend.

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Justhire are quick and reliable

Justhire are quick and reliable, it don’t take long to get the skip and you get a good time frame before they come and collect, I would highly recommend and I will deffo be hiring another skip with them in the future.

15 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made all the arrangements on line

I made all the arrangements on line. It went perfectly. The response time for a couple of questions was almost immediately answered. I needed the skip collected earlier than the due date. Again no problem collected as promised. It was a pleasure to deal with such a professional outfit. Thank you

8 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancelled last minute after taking money

Said they had availability, took our money, confirmed the booking and cancelled last minute with no reason apart from 'we don't have a skip'. Why then would you allow somebody to book it on the website?

27 de mayo de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Nick,

We sincerely apologise for the inconvenience caused. Unfortunately, there was an error on our side regarding skip availability. As soon as we received the order, we contacted you immediately to explain the issue.

We did offer an alternative delivery time or a full refund, and the refund option was chosen.

We completely understand your frustration and appreciate your feedback, as this is not the level of service we aim to provide. We are reviewing what happened internally to help ensure this does not happen again.

Kind regards,
JUSTHIRE Team

Valorada con 5 estrellas sobre 5

The driver Sonny who came to do the…

The driver Sonny who came to do the skip collection and drop off was one of the most helpful guys I’ve encountered in a long while. What an absolute legend, nothing was too much for him. He’s a great asset to the company and I would definitely use you guys again! Thanks

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abandoned skip!

It's so disappointing to have to be writing this as I'm not one to leave a negative review but I feel like my hands are tied. I strongly urge DIY-ers or anyone needing a service like skip hire to NOT use JustHire. Our experience with skip hire with them has been catastrophic.
For starters, they seem to have no control over when skips are delivered or picked up. Basically they just act as a middle-man between you and the actual supplier, and charge well over market rate for that service. Save your money and sanity and go direct to a supplier! Through contacts we were able to find a directly equivalent service for over £200 less!
Secondly, after booking our skip weeks in advance, they phoned saying they couldn’t find a skip (?!) and let us down on delivery by several days which cost us a whole weekend’s work, set our project back and had other acutely frustrating knock-on effects, including double-handling of waste and missed milestone dates. It all cost us money and time and stress.
Now it’s full, we can’t get the thing off our drive! 2 weeks of emailing, phoning, chasing and waiting, and nothing. They seem to disconnect their phone line randomly and we have not been able to get a response for days at a time, and whenever we do get a response we’re told it’ll be picked up shortly. It never is. This isn’t a one-time error or a miscommunication; it is now 2 weeks after scheduled pickup and the skip is still there.
Please don’t be taken in by the sleek website – our experience could not have been worse. So frustrating and our project has suffered because of it. Avoid!

11 de mayo de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Taylor,

We’re very sorry to hear about your experience and completely understand your frustration. Delays to both delivery and collection, along with the lack of communication you experienced, are not the standard we aim to provide.

As we work with a nationwide network of local suppliers, issues can occasionally arise, but we fully appreciate the disruption and stress this caused to your project and sincerely apologise.

We will be investigating what occurred with your order, to try and improve our service and try to prevent future issues. We apologise again for being below the standard we expect.

Kind regards
JUSTHIRE Team

Valorada con 5 estrellas sobre 5

My New Home,("Now)…

Absolutely amazing results in my water damaged Flat,Yita and the Guy that did the cleaning service,polite,attention to detail,would highly recommend this company,,
Leo,kept in touch through'out the whole service,,Well done,,happy home again,,😁

1 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

I found them very expensive but as i…

I found them very expensive but as i needed a skip urgently I had to bite the bullet and pay. Plus side, it arrived very quickly.
I requested an early collection, (only a couple of days), but that didn't happen.
We had problems with collection; my wife's car was outside and the driver said it was blocking the driveway but swmbo couldn't move it as she'd mislaid her keys and I had the spare in my car. The driver said he'd return after 15.00 and take it then if the car was moved. I managed to get out of work early and move the car. No collection and I then got an invoice for £120 for a wasted trip from them. I emailed stating all this and asking if I'd still be charged if there was a car there, but I didn't know who it was, (which happens a lot round here!), but I've yet to have a reply. I'm still waiting for the skip to be removed, but to be far, I've just paid the £120. There's now a car outside my house and I've no idea who it belongs to, so I could be getting another £120 charge if they arrive in the next few hours!
Would I use them again, very very unlikely. But never say never!
Oh. And the £120 charge IS listed in the contract.

1 de mayo de 2026
Opinión espontánea
Logotipo de JUSTHIRE

Respuesta de JUSTHIRE

Hi there,

Thanks for taking the time to leave your feedback, we really appreciate you highlighting both the quick delivery and the challenges you experienced.

I want to address your concerns clearly. Call-out charges are standard across the industry, and we do make this clear in our terms as well as in multiple emails sent before collection. These communications explain that clear access to the skip is required, and if a collection is attempted but the skip is blocked, a wasted journey charge will apply.

That said, we do understand how frustrating situations like this can be, especially when access issues are outside of your control. We also apologise for the delay in responding to your email, as you should have received a reply sooner.

If your skip is still awaiting collection, please get in touch with our team directly so we can prioritise resolving this for you and help minimise any further inconvenience.
We do appreciate your feedback, and it helps us continue improving both our communication and service.

Kind regards,
JUSTHIRE Team

Valorada con 5 estrellas sobre 5

Brilliantly simple, excellent service, very affordable skip hire!

Amazing service. Best skip hire service I have ever used. Hired a 4-yard skip, and it was by far the best price in my area. Both the service and website are quick, easy to use and exactly what it says on the tin, no nonsense, issues or difficulties. Booking and delivery were fast and on time. Spoken with the drivers/skip operators and service centre personnel, everyone was friendly and helpful. Skip was perfect. I unexpectedly needed the skip for an extra week, and arranging this was very straightforward, stress-free and way cheaper than expected. Overall, a brilliant company and service, affordable, easy, professional, convenient, and stress-free with zero issues. Definitely recommend, and will be using Justhire again in the near future. Thanks again to all at Justhire!

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order online

Easy to order online, with immediate delivery at short notice.
Had to change my collection date, again straightforward.
Telephone communication was easy, lady was very helpful.
A second skip was needed. So delivery and collection all done via app same day.
My only suggestion would be a slight discount offered for multiple skips? We had 4 within the month, this would have been a nice gesture,
Will definitely use again.

15 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

almost 5 star, could be improved slightly

Great service,
only negative is it is not clear when adding in the commercial fridge disposal is that it needs to be put into the skip along with other items. Customer service was excellent and I was refunded when I asked to cancel that part. Drop off and collection on correct times.
Size of skip on website is a bit misleading from images. Perhaps a scale showing person stood next to it might be useful to help people choose the right size.

21 de abril de 2026
Opinión espontánea

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