Just Mortgages Opiniones 

976
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AVOID! Absolutely terrible service, dealt with Madeeha from the Stoke branch, anytime I emailed or phoned or anything it would take 2-3 days to get a reply, charged just shy of £700 for not a great de... Ver más

Valorada con 5 estrellas sobre 5

Emma was so helpful when speaking to her about possibly selling and moving. She explained everything really clearly including costs, likelihood of us selling and moving down to smaller things like wor... Ver más

Valorada con 5 estrellas sobre 5

We had such a great experience working with Ary Prasher from haart Hayes. Ary first helped our family secure our very first home a few years ago, and now that our family has grown, he’s been there... Ver más

Valorada con 5 estrellas sobre 5

From the very first meeting, Andy made a great impression by arranging an initial video call so we could get to know each other. It immediately made the whole process feel more personal and comf... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

976 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(976)

78 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bridie Evans has honestly gone above…

Bridie Evans has honestly gone above and beyond for us these past few months. I do not know where we would have been without her. She has been fast with responses and sorted issues out with other companies, chased loads up for us and updated us throughout. Cannot recommend her enough!!

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Bridie

Bridie Evans was incredibly supportive during our mortgage application. As first time home buyers Bridie was brilliant in making us feel at ease and answered any questions rapidly. Thank you Bridie for making the process so easy.

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service

I had an appointment with Richard to remortgage, initially everything went to plan the meeting was booked, had my meeting and was told he would be in touch to provide me with the offers. I waited and waited he never got back to me, i called and emailed and no response. This has meant i have now had to sort everything my self with weeks to spare and having to pay to get another valuation done as mine has now expired! I never leave reviews but felt so disappointed i felt i had to

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience dealing witt Mohammed Uddin

Working with Mohammed Uddin as our mortgage broker has been exceptional. From start to finish, he was incredibly helpful and friendly, always taking the time to explain everything clearly and patiently. His expertise made the entire process smooth, stress-free, and far easier than we expected.

His honesty and transparency stood out—we always felt confident we were getting genuine, tailored advice. Mohammed was also extremely flexible with his time, consistently accommodating our schedules and being available whenever we needed guidance.

Throughout the journey, he was supportive, encouraging, and truly invested in helping us achieve our goals. If you’re looking for a mortgage broker you can trust—knowledgeable, personable, and dedicated—Mohammed is the one.

Highly recommended.
Fiona and Paul

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t recommend how helpful and…

Can’t recommend how helpful and knowledgable Lucy was from our initial enquiry to the end of the process. She was calm and made it feel thorough and professional every step of the way

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No communication..

Had my initial call with Sam to review my mortgage options and three weeks later I am still waiting for a reply. Terrible communication, I wouldn’t recommend.

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had an outstanding experience with…

We had an outstanding experience with Just Mortgages thanks to Peter Hill. From the very beginning, Peter was incredibly helpful and knowledgeable. He took the time to understand our needs and guided us through every step of the process. His advice was clear, practical, and tailored to our situation, which made choosing the best mortgage so much easier.
Peter went above and beyond to ensure we felt confident in our decision, answering all our questions and providing valuable insights that we wouldn’t have considered on our own. His professionalism and friendly approach made what could have been a stressful process feel smooth and straightforward.
We highly recommend Peter Hill and Just Mortgages to anyone looking for expert guidance and exceptional service!

3 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I worked with an adviser called Adam at…

I worked with an adviser called Adam at Just Mortgages in early 2024 and unfortunately my experience wasn’t positive. I had contacted the firm to understand my options about remortgaging or selling, as I needed clear advice around removing my ex-partner from the mortgage.

I found that much of the communication took place by phone without written follow-up, which made it difficult to keep track of where things stood. I also didn’t feel I received clear guidance on the alternatives available to me at a crucial time, and this left me in a very challenging position when my previous mortgage deal came to an end.

I pursued the matter through the Financial Ombudsman Service. Although the Ombudsman ultimately did not uphold the complaint, the situation has continued to cause me stress and financial difficulty, and I personally would have valued clearer advice and more transparent communication from the start.

This review reflects my own experience, and I would encourage others to make sure they request written confirmation of all advice and options when dealing with any mortgage adviser.”

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's very competent broker

It's very competent broker, polite, make write choices for costumer .
From eighth company she presented the best offer and fast service.
Carolina Salinschi have experience also in buy to let offers.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can’t thank Shannon Dickson enough…

I can’t thank Shannon Dickson enough for the amazing help she has given me throughout this process. Not knowing anything about the process she explained everything in detail and made sure It was as easy and as smooth as it could be

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor experience- let down by Broker

Really poor experience going for just mortgage broker as a first time buyer, I had Neil Waller as the broker and despite being good the first time round- I had a house fall through and needed a new mortgage for the new property I had found and this is where he was extremely unprofessional

I recieved emails with 3 or 4 words back, and a refusal to get on another call or even offer me any suitable times that worked for him. I have had a far better experience going for L&C Mortgages who got the job done within 1 day with no messing about

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient friendly service

Daniel Acquaye offered a fast, efficient friendly service. The process was fully explained and he was always ready with honest advice. The whole remortgage process was much quicker than we expected and would highly recommend. Thankyou.

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lewis the bully

I was speaking to a guy called Lewis. Very rude, very up himself. Came across like he was trying to bully me into a mortgage. Left after that!

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Natalie Croasdale is brilliant

Natalie Croasdale made the process as pain-free as possible, even when the first two houses fell through for different reasons. She managed to negotiate a mortgage for us with ease, even though we are both fully self-employed and thought it would be almost impossible to get approved. Thanks for everything Natalie, what a star.

9 de octubre de 2025
Opinión espontánea

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