AVOID! Absolutely terrible service, dealt with Madeeha from the Stoke branch, anytime I emailed or phoned or anything it would take 2-3 days to get a reply, charged just shy of £700 for not a great de... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Emma was so helpful when speaking to her about possibly selling and moving. She explained everything really clearly including costs, likelihood of us selling and moving down to smaller things like wor... Ver más
We had such a great experience working with Ary Prasher from haart Hayes. Ary first helped our family secure our very first home a few years ago, and now that our family has grown, he’s been there... Ver más
From the very first meeting, Andy made a great impression by arranging an initial video call so we could get to know each other. It immediately made the whole process feel more personal and comf... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delayed by more than 2 months for no reason
Was on track to complete our deal on 20 November but for unknown reasons, Just delayed and dragged out the process, drip feeding requests, being hard to contact, no updates, delayed responses. Because they missed the deadline that they had set, they ended up having to pay for another property valuation which seemed ridiculous as they could have done a desktop valuation or accepted that nothing had changed. (Nothing had). It was incredibly painful and beyond annoying. I have wondered why they were intent on causing these delays but I can’t think of a reason other than incompetence. We finally completed on 14 February nearly three months after their original timetable. Would not recommend!
Best Mortgage Advisor 💯
We had a great experience with Just Mortgage. Andrew Davison provides adequate information/solution to what we needed.
I will recommend Just Mortgage to anyone who intends to acquire a property. 100% guarantee 💯
Thank you.
Incompetent and Unprofessional
1. Incompetent advisor, offering loan options as well as the borrowing capbilities nearly half as much as other adviors could do
2. Unprofessional attitudes, giving personal opinions on legal advices in terms of mortgage sharing options without being asked for
Roberto really handled all our queries…
Roberto really handled all our queries and gave us solid support. Always a pleasure liaising with him and gave us an amazing impression of Just Mortgages as a company.
- Michael & Rozina
Excellent service from Andrew
We have worked with Andrew as our mortgage advisor twice now and the service is amazing. He is knowledgeable, professional, patient and gives the best advice. I highly recommend him. If you are looking for mortgage advisor, he is the best person to contact.
Outstanding and Honest
Just Mortgages, specifically Roberto Cassamassa is an outstanding and honest mortgage advisor who offers realistic options. He really cares about the individual in a compassionate way, with absolutely no sales pitch. I can highly recommend him. If you are looking for a mortgage, this is the company to approach.
Parmi Chhokar broker service was great.
Parmi Chhokar broker service was great.
Very kind person.
Sam and the team helped me with getting…
Sam and the team helped me with getting the right mortgage. Excellent service, highly recommended Sam and his team
Adam Faulkner - shocking experience
Absolutely shocking experience, please avoid to use this company at any cost. Broker name Adam Faulkner is absolutely careless, unprofessional, dishonest individual. Wasted 4 month of my life and money, didn’t reply to my emails for weeks, messed up my credit score and when I have expressed my unhappiness with his service he told me to go to a different broker. No single word of apology, charged me for evaluation fee 450£ and didn’t provide any evidence that the evaluation was done. Absolutely terrible service
I just had my initial conversation with…
I just had my initial conversation with them, unprofessional and very rude.
Excellent service thank u Andrew
Excellent service thank u Andrew
Absolutely shocking company
Absolutely shocking company. I was asked to write a review regarding Chantelle from just mortgages and all was good at the start, really helpful. Since then it's taken a year since putting an offer on a house and still no movement. The mortgage advisor takes weeks to reply never answers her phone to us never answers emails sent by solicitors either. The problem is once this company has your money they ghost you.
Kim Woodbridge did a excellent job…
Kim Woodbridge did a excellent job helping me buy my first home. She took the time to explain everything that was unclear and helped getting things done quickly. I highly recommend her.
Bethany excellent Mortgage Advisor
Bethany at Great Yarmouth Branch did our Mortgage for us. She was amazing from start to finish, finding the right mortgage that suits us. She was so friendly and helpful through out the process. I would definitely recommend Bethany and look forward to her doing our remortgage in the future. 5 Star service.
Jess and Marci
Thank you to Rachel Davies :)
We were initially hesitant to go with JustMortgages as they charge a fee, where others may not. However, with them having worked very closely with our estate agent and also the developer of our property, we decided to go with them. And today we received our mortgage offer! Thanks so much to Rachel and her team for being wonderful and for all their help. Highly recommend!
Lack of Care
These mortgage brokers do not appear to understand the FCA rules .My experience was with South East region & Kent . ,
I noticed that the brokers compliance was seriously lacking and would not put my trust in obtaining mortgage advice from these guys .
I worked for Barclays for 10 years & understand duty of care .
Just mortgages came across as commission motivated & hard selling to the extreme ,
I am buying my first home with my mom…
I am buying my first home with my mom with this agency HAART. No doubt they are very professional and my mortgage advisor ARY is so so so good helpful very understanding to what you actually need and does the best to get you thru your mortgage. He goes out of his way to help and he has helped me to get my mortgage. I must say very respectful human and I would highly recommend ARY PRASHER for any mortgage advice best person.
Avoid
Happy one year & one month anniversary to the time Jonathan Leyshon asked us to pay a solicitor he knows money and said he would help us buy a house. We haven't heard from him or Darlows estate agents since despite going into the branch multiple times, calling and emailing. Last we heard 'there are no properties.'
Jonathan pressured us to pay within days of meeting him and I regret being naive and new to buying property.
Do not hand over any money to him/ solicitors he tells you to pay urgently/ Spicketts Battrick.
Recommend Joe Burns
I couldn’t be happier with the service Joe Burns provided for me. He recently got me a mortgage on my new property which wasn’t easy but he worked tirelessly, keeping me informed throughout the whole process. He also recommended a great solicitor which proved to be very helpful. I would fully recommend for anything mortgage related.
Es posible que utilice la IA para responderVer más
Scott Malpas - just Morgages
Scott Malpas was very helpful and efficient and made my remortgage easy.

Respuesta de Just Mortgages
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







