Overall, I’m very satisfied with my experience and would give 5 stars. The products are great quality and everything met my expectations. The only small issue was that the delivery was a bit slow,... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
very easy to order and keep me updated with delivery date also quick delivery. i find the product is a little tricky sometimes it give me just half a cup of coffee and next time will give me a full c... Ver más
we have not received our order - it is stuck at DHL delivery room. I spoke to your customer services operator yesterday and was told the complaint would be escalated by yourselves but as yet i have h... Ver más
La empresa ha respondido
I had a great experience with this company. I recently purchased a dinnerware set, and unfortunately one of the side plates arrived with a small crack on the edge. I contacted their customer ser... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para el hogar
- Fabricante de productos de cerámica
- Tienda de encimeras
- Tienda de suministros de cocina
- Fabricante de artículos de cerámica
Acerca de Karaca
Escrito por la empresa
Karaca is in Hollywood
Karaca proudly made its distinguished debut in Hollywood this year during awards season, where The Karaca Red Carpet Dinnerware Collection, graced the tables of the stars. The exclusive Karaca Red Carpet Collection, featured at these star-studded events, is now available in stores and online for all to enjoy.
Hull City x Karaca
Karaca’s strategic partnership with Hull City transcends the boundaries of the pitch with the naming of "The Karaca Circle Restaurant" within Hull City’s Stadium where fans can now enjoy a great meal served on Karaca’s contemporary, timeless, and chic designs.
This partnership not only reflects Karaca’s commitment to excellence, but underscores its dedication to nurturing community involvement.
About
Since 1973, Karaca has been the top global brand in home, design, and lifestyle, inspiring and innovating everyday moments. Our products represent a fusion of brilliant engineering, artisanal craftsmanship, and thoughtful designs aimed at enhancing your daily experiences. Whatever your needs, Karaca products and services will inspire creativity and enjoyment, blending cutting-edge technology with friendly & familiar features. Join us, as we set the standard for quality, style, and value.
Discover our Categories
Air Fryers Small Appliances Tableware & Drinkware Cookware & Bakeware Kitchenware Home Decor Shop Offers
Free Delivery when you spend £60 or more
90 Days ReturnsFree Return within 90 Days
Pay Your WayApple Pay
Google Pay
Pay-in-3 with Klarna
Paypal
Credit Card
Stores
📍 Karaca Tottenham Hale Retail Park
Tottenham Hale Retail Park Unit 8, Broad Ln, London N15 4QD, United Kingdom
📍 Karaca Westfield London
Westfield London Shopping Centre Unit 1232, Ariel Way, London W12 7HT
Contact Us
Monday - Friday 9:00 - 18:00
Download Karaca App Now
Información de contacto
London, Reino Unido
- karaca.co.uk
4,1
Muy bueno
6 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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very easy to order and keep me updated…
very easy to order and keep me updated with delivery date also quick delivery.
i find the product is a little tricky sometimes it give me just half a cup of coffee and next time will give me a full cup and once or twice it has been a cold coffee and had to remake it but it is an ok product for the money
13 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
good service thank you
30 de marzo de 2026
Respuesta de Karaca
Dear Mahmut,
We're glad you found our service helpful. Thank you for your positive feedback; we appreciate it greatly!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Prompt delivery
Prompt delivery, excellent customer service. Products look so good and well made. Haven't used yet but look forward to cooking in them.
11 de abril de 2026
Respuesta de Karaca
Dear Rahima,
We're happy to hear about your prompt delivery and excellent customer service experience. We're also glad that you appreciate the quality and appearance of our products and look forward to you cooking with them!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Great quality of Turkish brand
Overall, I’m very satisfied with my experience and would give 5 stars. The products are great quality and everything met my expectations.
The only small issue was that the delivery was a bit slow, but aside from that, everything else was excellent. I would definitely recommend Karaca!
31 de marzo de 2026
Respuesta de Karaca
Fidan Nikolov,
We're happy to hear that you're satisfied with the product quality and that everything met your expectations! We appreciate your recommendation. We acknowledge your feedback regarding the delivery speed.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Atrocious products
10 de abril de 2026
Respuesta de Karaca
Dear Sabaah,
We’re very sorry to hear about your experience.
We will be reaching out to you shortly to better understand the issue and assist you further.
Best regards,
Karaca Porcelain United Kingdom.
I had a great experience with this…
I had a great experience with this company. I recently purchased a dinnerware set, and unfortunately one of the side plates arrived with a small crack on the edge. I contacted their customer service, and they responded quickly and professionally.
They didn’t just replace the damaged item — they kindly sent me two extra side plates, which I really appreciated. It shows that they truly care about their customers and take responsibility for any issues.
Excellent service, fast response, and very customer-focused. I would definitely recommend them and will be happy to shop here again.
10 de abril de 2026
Respuesta de Karaca
Zeinab Ehyaei,
We're happy to hear that our customer service team was able to resolve the issue with your dinnerware set. We appreciate your positive feedback and are glad you enjoyed your experience. Thank you for recommending us!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Overall
Overall, I had a good experience. The product quality was good and satisfying. The delivery was also fast.
Customer support was good and they followed up properly. The packaging was clean, neat, and done with care.
Overall, it was a good and acceptable experience.
10 de abril de 2026
Respuesta de Karaca
Fahmideh Yari,
We're happy to hear that you had a good experience with our product quality and fast delivery. We appreciate your feedback on the customer support and packaging. Your satisfaction is important to us.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I bought a tea maker from Karaca
I bought a tea maker from Karaca. It was very quick delivery and the tea maker is very quality. I like it, thank you very much.
11 de abril de 2026
Respuesta de Karaca
Dear Esra,
We're happy to hear that you received your tea maker quickly and are satisfied with its quality! Thank you very much for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Absolutely fantastic
Absolutely fantastic! All products I bought are very high quality and they look so stylish! I love my dining set from Earth collection!
9 de abril de 2026
Respuesta de Karaca
Dear Petya,
We're happy to hear that you are enjoying the high quality and stylish design of your recent purchases! Thank you for sharing your positive experience with the Earth collection.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
V good and quick service
V good and quick service
Return is hassle free and quick as well
Products very nice 👍🏽
9 de abril de 2026
Respuesta de Karaca
Dear Amal ,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our service to be good and quick and that you are pleased with the products.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Great non stick low maintenance pans
Brought a few items from Karaca as my everyday pans needed a refresh. I am so happy with them, they are truly non stick and lightweight. Pleasure to use.
11 de abril de 2026
Respuesta de Karaca
Dear Hina ,
We're happy to hear that you are satisfied with your Karaca pans! It's great to know they're non-stick and lightweight, making them a pleasure to use for your everyday cooking. Thanks for sharing your positive experience with us.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
The package is so well and also I love…
The package is so well and also I love the mugs, they are super pretty
10 de abril de 2026
Respuesta de Karaca
Dear Anh,
We're happy you love the mugs and that they arrived well packaged. Thank you for sharing your positive experience with us; we appreciate it!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Good quality products at convenient…
Good quality products at convenient price. But expensive delivery
11 de abril de 2026
Respuesta de Karaca
Dear Ghufran ,
We're happy to hear you find our products good and well-priced. We'll look into our delivery costs. Thanks for your feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Cok iyiydi..
9 de abril de 2026
Respuesta de Karaca
Sayın Müşterimiz,
Geri bildiriminiz için çok teşekkür ederiz! Memnun kalmanıza çok sevindik.
Herhangi bir sorunuz varsa lütfen info@karaca.co.uk adresine e-posta gönderin.
Saygılarımızla,
Karaca Porselen Birleşik Krallık.
Delivered promptly and all went…
Delivered promptly and all went smoothly. Happy with the product. Would buy again.
8 de abril de 2026
Respuesta de Karaca
Dear Dairine,
We're happy to hear that your delivery went smoothly and you're pleased with the product! We appreciate your feedback and future purchase consideration.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Good quality
21 de noviembre de 2025
Respuesta de Karaca
Aby,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Respuesta de Karaca
HumZaf,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
always good quality
1 de abril de 2026
Respuesta de Karaca
Dear Zehra,
Thank you for your kind review, we are happy to hear that you are satisfied with the quality.
Best Regards,
Karaca UK
Very good product quality
Very good product quality. If you are paying good you are getting good items in return
7 de abril de 2026
Respuesta de Karaca
Atta Monum,
We appreciate you sharing your feedback! We're happy to hear that you find our product quality very good and that you consider it a worthwhile investment.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I would like to sincerely thank Karaca…
I would like to sincerely thank Karaca customer service. They called me without me even trying to reach them. I have always preferred this brand because I trust its quality, and I will continue to do so in the future.
16 de abril de 2026
Opinión espontánea
Respuesta de Karaca
Ferizan Ozcan,
We appreciate you taking the time to share your positive experience. We're happy to hear that our customer service met your needs and that you trust our brand's quality. We value your continued preference!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
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