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Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent quality, great range

I lived in New Caledonia for a while in my twenties and that's where I first came across kava. Twenty years on, moving back to France, I didn't really expect to find anything here. Was very happy to find Kava Europe. The range of cultivars is impressive, they're all quite different from one another, and the quality is EXCELLENT. Probably better than most of the kava I had in New Caledonia, very fresh aroma and smooth. Really products of great quality. Shipping to France is quick, usually within the week, and the couple of times I've asked something the reply came back quickly. Recommend them without hesitation.

2 de abril de 2026
Opinión espontánea

Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 5 estrellas sobre 5

Just received what I ordered

Just received what I ordered. Nice for colouring my clay. Beautiful bright colours.
Recommended. Also received within a week. My friend is also going to order here.
Recommended!

2 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

It’s legit and everything

It’s legit and everything, and the Kava is good quality but it’s expensive, the delivery took long (edit: more than one week), which isn’t very nice since it’s another extra 13€. Other than that, it’s safe to buy there.

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solid vendor, been using them for years

I've been ordering from Kava Europe for a few years now and honestly they're great. The kava quality is really good - they stock products from the Kava Society in New Zealand, which is basically the gold standard for kava. You can taste and feel the difference compared to some of the sketchy stuff I tried early on from other places.

Deliveries are quick, usually get my order within 3-4 days. Never had any problems with packages arriving. Customer service actually responds when you email them questions about different types or preparation, which is nice.

They stock both traditional and instant varieties. I've tried most of what they have and everything's been excellent - proper effects, good quality.

Price-wise it might look more expensive than ordering direct from the Pacific at first glance, but when you factor in customs risks, potential seizures, import taxes and tariffs, it actually works out to better value. Plus you get it reliably and quickly. Just glad there's finally a reliable source for quality kava here.

Definitely recommend if you're in Europe and want actual good kava without the hassle.

1 de octubre de 2025
Valorada con 5 estrellas sobre 5

Kava de qualidade excelente

Kava de qualidade excelente! Já encomendei várias vezes e estou sempre satisfeito. Eles trabalham exclusivamente com a Kava Society da Nova Zelândia, por isso a qualidade é mesmo de topo.

A primeira vez que encomendei, tive dificuldades em encontrar os detalhes do tracking e contactei o apoio ao cliente - responderam-me rapidamente e foram super prestáveis. O produto vem sempre bem embalado e chega em poucos dias.

Desde então já fiz mais umas quantas encomendas e correu sempre tudo bem. O envio é rápido e nunca tive problemas.

Recomendo vivamente para quem procura kava de qualidade na Europa

1 de agosto de 2025
Valorada con 5 estrellas sobre 5

The best place to buy kava in Europe

This is the most reliable and highest quality kava seller in Europe. I've been ordering for two years now. Quick dispatch, no troubles with delivery, top quality. highly recommended

12 de julio de 2025
Valorada con 1 estrellas sobre 5

1 star – Never again!

1 star – Never again!

I ordered from kavaeurope.eu and received the completely wrong product. I returned it at my own expense, but never received the correct item or a refund. Customer service did not respond at all. Luckily, I got my money back through buyer protection – without it, I would have lost everything. Very untrustworthy – I strongly advise against ordering from this site!

5 de junio de 2025
Opinión espontánea
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Respuesta de Kavaeurope

We’re sorry to see this review, as it does not accurately reflect how this case was handled.

Due to a packing mistake, you initially received a 200g traditional kava and a strainer bag instead of the 100g instant kava you ordered. As soon as this was reported, we offered two solutions:

- a full refund,
or
- resending the correct product.

To resolve the issue at no cost to you, we arranged a DPD courier pickup at our expense to collect the incorrectly delivered items. Unfortunately, the parcel was not handed over to the courier, so the return could not be completed.

Despite this, we still issued a 100% refund via PayPal, including the shipping costs you originally paid.

We always aim to respond, take responsibility for mistakes, and resolve issues fairly. We regret that this situation led to dissatisfaction, but we did everything possible to ensure you did not incur any loss.

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