I ordered the seagrass baskets in the large and tall sizes, they are extremely well made, look absolutely stunning and are very reasonably priced. They arrived very quickly and I was kept up to date f... Ver más
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Consulta las opiniones de los clientes
I was looking for some long out of stock nkuku items. Not only did Kayu homes have what I wanted in stock, at a cheaper price but they also were very quickly and efficiently dispatched. Definitely wi... Ver más
This has to be the best furniture purchase I have ever made. The sideboard is truly beautiful and is a perfect addition to my living room. I was drawn to it from when I first viewed it online, and on... Ver más
Very helpful staff. Just a small problem with the availability of a certain lampshade. Called to see if it was in stock which I was told it was (before making payment) turns out the one showing in sto... Ver más
4,8
Excelente
131 opiniones
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Good products, fast delivery
Fast delivery. Great product well packaged and a good price with the discount code. I would give 5 stars if they offered free delivery.
9 de octubre de 2024
Respuesta de Kayuhome
Many thanks for your review and I'm glad to hear that you are pleased with the product, price and delivery service. We try to price our items as fairly as possible and, whilst we do offer free delivery on more expensive items of furniture, we think it is fair to charge a small fee for delivery of accessories (which is actually less than it costs us). This seems a fairer, more transparent way to charge for these items as opposed to just adding the equivalent of the delivery charge onto the price of products.
Thanks again and I hope we can be of service again in the future.
Kind regards,
James and the team at Kayu Home
Really pleased!
Item well packed - with super fast delivery. The price of the item was reasonable too. Would highly recommend.
30 de septiembre de 2024
Lovely item (decorated blanket box)
Item arrived soon after ordering, in excellent condition and looks lovely. The delivery man was very good and took the item through to its intended place.
16 de septiembre de 2024
My purchase came to the other side of…
My purchase came to the other side of the world without a scratch & faster than items I have bought within Australia
9 de septiembre de 2024
A beautiful product - Brass Frame
A beautiful product, there was a slight delay in dispatch (due to holidays) but after chasing it was sent super fast and securely!
22 de julio de 2024
Excellent
Excellent. Very pleased with the item. Kept up-to-date with nice communication on when it would be packed and sent out for delivery. The item arrived safely & quickly. Thanks
9 de julio de 2024
Excellent company and Nicki in customer…
Excellent company and Nicki in customer service is the best!
Many thanks.
10 de junio de 2024
It was delivered shattered
It was delivered shattered. I have reached out to customer service, waiting for a reply
14 de mayo de 2024
Respuesta de Kayuhome
Dear Terri,
Thank you for your review and I am very sorry to learn that the glass light you ordered arrived so badly damaged.
While I hope you will agree that the light was very well packed, there is always a risk in sending this type of fragile item by courier, particularly when sending from the UK to the USA as in this case. We use Fedex for this type of delivery and they are normally very good, but inevitably items occasionally get damaged in transit however carefully we pack them.
We will of course arrange a full refund once we are back tomorrow after the weekend and will send confirmation once this has been processed.
I can understand your disappointment on receiving the light so badly damaged and your review obviously reflects this. I hope though that you have been happy with the service you received from my staff initially in dealing with your order and in our response to you.
Kind regards,
James Cottrell
Director, Kayu Home
Excellent products, value and service
30 de abril de 2024
Good website and lovely range of…
Good website and lovely range of products and very good price. Quick and efficient delivery. Perfect customer service. Thank you Nicki.
28 de abril de 2024
Opinión espontánea
Would buy from again
Good quality product, good customer service (especially Nikki in Customer service team) and faster than expected delivery (with good email updates)
4 de marzo de 2024
I love Nkuku pots and a vase
I love Nkuku planters and a vase! Very well packaged and super fast delivery!
Highest recommendations!
7 de febrero de 2024
Excellent customer service- Great Company
Really happy with my plant pot and also super responsive customer service when FedEx caused some confusion
22 de enero de 2024
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