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KEENS Belfast - KEENS Outlet Opiniones 

47
•
TrustScore: 5 sobre 5

4,8

Albertbridge Road 165-169, BT5 4PS Belfast, Antrim, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We bought a sofa from Keens outlet department. The staff were very friendly and helpful. The sofa was delivered by two great guys who again couldn’t have been more helpful. Would certainly purchase f... Ver más

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Valorada con 5 estrellas sobre 5

Excellent furniture great quality and pricing. The staff are very helpful. The lady went out her way to find us a piece of furniture we needed specifically with a limited amount of space. Definetel... Ver más

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Valorada con 5 estrellas sobre 5

Very pleasant staff in shop, on hand for advice and information but also not overbearing. Delivery was excellent, on time, efficient and everything went smoothly. We bought a pale coloured sofa, it ar... Ver más

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Valorada con 5 estrellas sobre 5

Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carp... Ver más

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Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Colchonería
  5. Tienda de mobiliario para salones
  6. Tienda de muebles para dormitorio
  7. Tienda de sofás

Escrito por la empresa

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Información de contacto

  • Albertbridge Road 165-169, BT5 4PS, Belfast, Antrim, Reino Unido

  • 02890453310

4,8

Excelente

TrustScore: 5 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(47)

346 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely shopping experience 🛍️ yesterday…

Lovely shopping experience 🛍️ yesterday and today at keens sale shop. The girls were also so kind and helpful and I am away delighted with my beautiful purchases- also got great bargains in very high quality lamps and a table. Thank you both x

21 de febrero de 2026
Opinión espontánea
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Jill, we are delighted that you had a lovely experience in the KEENS, Outlet. It’s a great store with such wonderful bargains to be had, but you have to be quick! Enjoy your purchases and we will be sure to pass your thanks to the girls!

Valorada con 5 estrellas sobre 5

Great

Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carpet down. Cancelled first date and no problem at all. For delivery given a 2 hour slot which was great and guys very considerate even taking their shoes off when entering our new decorated room. Overall very pleased.

16 de febrero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Elaine, thank you so much for the lovely review. We are so happy you had such a good experience with us here at KEENS, Belfast. We are always delighted when our customers take time to leave such great feedback!

Valorada con 5 estrellas sobre 5

Great friendly service and good…

Great friendly service and good selection of furniture. Something for everyone. Ordering and delivery was seamless.

8 de febrero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Christopher, what a great review thank you!

Valorada con 5 estrellas sobre 5

Two very pleasant young men arrived…

Two very pleasant young men arrived with my chair at the specified time. They put down a sheet to save any debris on my hall carpet. They went the extra mile when they removed their shoes while building my chair in the living room. I have not experienced this level of customer care for quite a while. Well Done Keen’s

4 de febrero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Ken, thank you for such wonderful feedback. We are delighted to hear our delivery team provided such a high level of care and professionalism. We are so grateful to have such a super team within KEENS, Belfast and we hope you enjoy your new chair!

Valorada con 5 estrellas sobre 5

Fantastic service at great prices

Fantastic service at great prices. Was in contact with Cathy at the Outlet shop on the Tuesday as needed our new studio furnished within a few days. Visited stores that afternoon, got all we required between the Outlet and Denise at Main Keens store.
Delivered Friday afternoon. All brought in and set up by their delivery guys. Have been back and purchased few other items since and just waiting on our next delivery.
Could not fault this company in any way. Due to having their Sale on we got some really great deals and we are not finished yet!

27 de enero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Thank you for such a great review. We are delighted to hear that Cathy, Denise, and the delivery team were able to look after you so well. We really appreciate your support and look forward to your next visit!

Valorada con 5 estrellas sobre 5

Armchair

My piece of furniture (an armchair) is excellent quality and was reasonably priced. The chair was delivered on the date that was promised. All staff involved were polite and friendly.

21 de enero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Richard, thank you for the great review! We are delighted that you are happy with the armchair and the service you received.

Valorada con 5 estrellas sobre 5

Kitchen Table

Bought a kitchen table. Happy with the product and service.

14 de enero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Steven what a fantastic review …thank you!

Valorada con 5 estrellas sobre 5

Exceptional service

Fantastic service. Staff were amazing and extremely helpful. I will definitely recommend this place to lots of people. Johnny, in particular, was brilliant.

13 de enero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Pearl, thank you for your kind words. We are delighted you had a great experience, and we will be sure to pass your praise on to Johnny. Thank you for the recommendations we really appreciate it.

Valorada con 5 estrellas sobre 5

Excellent experience

Very pleasant staff in shop, on hand for advice and information but also not overbearing. Delivery was excellent, on time, efficient and everything went smoothly. We bought a pale coloured sofa, it arrived wrapped in protective cover so no possibility of it getting damaged or marked. Love both Keens stores, such a great range of stock

7 de enero de 2026
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Stephanie, thank you for such a great review! The fabulous sofa you bought is one of our favourites, and we hope you love it as much as we do!

Valorada con 5 estrellas sobre 5

A great experience all round

great experience in the shop with a very helpful assistant , quick delivery and excellent delivery personnel

18 de diciembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Michael, we are delighted that you shared your experience from your recent visit to KEENS in Belfast. Thank you!

Valorada con 5 estrellas sobre 5

Great customer service

Super helpful in store customer service as well as over the phone. Due to ongoing renovation works & delays with tradesmen, Keens were able to hold my order for me for a number of weeks until I was ready for delivery. When I was ready, they were able to arrange delivery quickly at a time that suited me. I got a stunning 3 seater & 2 seater at a steal from the outlet store. Great experience!

14 de julio de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Anna thank you for your lovely review. The Outlet is a great addition to KEENS with some amazing items at fabulous prices! Enjoy your new sofas!

Valorada con 5 estrellas sobre 5

Items arrived quickly

Items arrived quickly - more quickly than expected- and well packaged. Price point was excellent

4 de octubre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Thank you so much for giving a 5 Star Review. We are delighted when customers share their experience with us. We have a great team at KEENS including our online guys who take a great deal of care in preparing the items for delivery. Enjoy your new chairs and many thanks for the support!

Valorada con 5 estrellas sobre 5

Very helpful staff. Unsure of date reply does not allow for this

Very helpful staff, you spent time listening to me describing the furniture that I needed for my house. They knew what they had in store and directed me to a high quality leather sofa which I feel in love with. They gave me all of the measurements to take home with me to ensure it would fit. A perfect fit. The deal was done.A couple of days later it was delivered by two very respectful, kind gentleman. They took time and care to prevent any damage to the sofa while it was being manoeuvred through my patio doors. It now sits pride if place in my living room, a cosy, classy asset to my home. An excellent serve indeed.

20 de junio de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Barbara thank you! We are always so pleased when our customers take the time to share their experience at KEENS. We are so appreciative of all our team and it is lovely when they are recognised for the great job they do! Enjoy your new sofa and we look forward to your next visit.

Valorada con 5 estrellas sobre 5

100% professional from shop floor to my floor.

¹The whole Keens experience is 100% enjoyable and professional. From the shop floor to my floor (oh my goodness, if you use this in your advertising I want a cut!).
Lovely lovely people altogether. And as yer mummy always says "you only get what you pay for" Can't wait to buy again (which will defo happen because Keens were gracious enough to give us credit after we bought a sofa that was FAR to big in the room).

11 de noviembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Our advertising team will be in touch!! Thank you for your kind words. We appreciate all our customers and always try and do the right thing by them. We look forward to you returning to see us and help you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

Great prices in the outlet store

Great prices in the outlet store, advertised on Facebook, great quality furniture, extremely helpful service, will be back 👍

10 de noviembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Catherine yes we agree with you! The outlet store has great quality items with amazing prices and quick delivery…well worth a visit to the store or on the KEENS, Belfast website. Look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Great overall experience

Easy only order and purchase process.
Delivery scheduled in a timely manner.
Great quality of product.

1 de septiembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Trevor thank you for your kind review it is lovely to hear your experience was good and you are happy with the choice you made.

Valorada con 5 estrellas sobre 5

Great service and quality items

3 de noviembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Thank you so much for your 5-star review! We’re delighted to hear you had a great experience with KEENS OUTLET. We truly appreciate your support and hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

Experienced staff

Experienced staff. Beautiful showroom. Spoilt for choice

1 de noviembre de 2025
Logotipo de KEENS Belfast - KEENS Outlet

Respuesta de KEENS Belfast - KEENS Outlet

Hi Kenny,
Thank you so much for your kind words and 5-star review! We’re delighted to hear you had a great experience with KEENS OUTLET. We truly appreciate your support and hope to welcome you back again soon.

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