I ordered 2 portable air conditioners. I tried one and was not impressed with the quality of cool function, so decided to return. Sent recorded delivery to the return address on label (there was no... Ver más
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Consulta las opiniones de los clientes
So, I ordered the 3 in 1 High Performance quick coating spray for vehicles. Not impressed. I've used many different coatings, to include Lucas Slick Mist, Shine Armor and Torque Detail. For the mo... Ver más
La empresa ha respondido
The transaction was a bit unusual. I bought the item on Viveala.com. I used Paypal, who paid " clickmob, +86 187 9269 6860." The request for a rating came from "keilini.com." The order arrived abou... Ver más
Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy. Sent them e-mail as requested, heard nothing, not surprised. Still nothing asked for review I gave it, they haven’t s... Ver más
La empresa ha respondido
2,3
Malo
501 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The bug zappers are really great
The bug zappers are really great! Convenient and effective. Prompt shipping, as well.
16 de septiembre de 2023
Poor Customer Service
No one answers your email for returns even though they say you have 30 days; they do not. Answers so you miss the deadline on purpose.
8 de octubre de 2023
Opinión espontánea
Respuesta de keilini.com
Dear Yamile,
We sincerely apologize for problems of the product.
Could you provide your email address so we can locate your order？ After that we will help you return.
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Fancee
Piece of crap
Piece of crap. Won't connect to Internet. What a waste of MONEY and half a day's time. Do NOT BUY.
7 de septiembre de 2023
Respuesta de keilini.com
Dear Cathy ,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Bug Zapper is absolute garbage
Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy.
Sent them e-mail as requested, heard nothing, not surprised.
Still nothing asked for review I gave it, they haven’t showed it. I will never buy from them or companies like trendingadget again. Buyer beware.
26 de octubre de 2023
Opinión espontánea
Respuesta de keilini.com
Dear Alan,
We sincerely apologize for problems of the product.
Could you provide your email address so we can locate your order？ After that we will help you return.
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Fancee
DISAPPOINTED
Have tried numerous times and I can't get this to work under any circumstances
I tried the directions you sent and still can't get this to work and with 63% giving you 1 star, you definitely have a problem
26 de febrero de 2023
Respuesta de keilini.com
Dear Patti,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
My original delivery
My original delivery, all of the cameras were broken. I immediately got in touch with the company and all cameras were replaced. Took less than a week!!! That was awesome!!!! Would recommend!!! It’s actually nice to find a company that keeps their guarantee!!! Thank You!!
14 de septiembre de 2023
Ich habe keine Antwort von ihrem Support erhalten.
Ich habe keine Antwort von ihrem Support erhalten. Da sich die Kamera selbstständig vom Wlan-Netz abschaltet. Wenn ich unterwegs bin, kann ich sie dann nicht über das Handy aktivieren. Das heist, die Kamera ist nutzlos und ich muss warten bis ich zuhause bin und die Kamera über den QR code neu mit dem Wlan- Netz. Obwohl Wlan zuhause läuft und die Kamera mit Strom versorgt ist. Was nütz mir eine Überwachungskamera, die ich z.B. wenn ich im Urlaub bin nicht wieder aktivieren kann??? Wenn ich zuhause bin brauch ich sie nicht!!!
13 de septiembre de 2023
Respuesta de keilini.com
Lieber Wilhelm,
wir entschuldigen uns aufrichtig für die Unannehmlichkeiten.
Wir sind dabei, das Problem mit der Kamera mit einem Techniker zu überprüfen. Wir haben Ihnen in der E-Mail geantwortet und sind bereit, das Problem für Sie zu lösen.
Könnten Sie bitte auf unsere E-Mail antworten?
Hier ist unsere E-Mail Adresse: support@keilini.com. Ich freue mich darauf, von Ihnen zu hören.
Vielen Dank für Ihr Verständnis.
Machen Sie es gut！
Fancee
Setting these up is too hard &…
Setting these up is too hard & directions are not much help. They mite work if you are technology guru
13 de septiembre de 2023
Respuesta de keilini.com
Dear Jean,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
He was a great installe
He was a great installer. We were having issues getting drawers out and he said don’t worry I’ll remove them and he did. Very professional young man
13 de septiembre de 2023
Worthless toy POS
The bug zapper is a joke. It didn’t attract or kill a single bug. They didn’t disclose that the item was being shipped from China. When you ask for a return they caution you that the return shipping is “$50-80” and offer an $8 refund. Not as described and worthless. I later saw the same thing on Amazon for less than half the price, but it doesn’t work so I would have returned it to Amazon and gotten a refund. I bought it directly from their website so I’m left with the feeling of being robbed. Avoid.
5 de septiembre de 2023
Respuesta de keilini.com
Dear Martin,
We sincerely apologize for any inconvenience.
We are verifying the issue with the bug zapper with a technician. We replied to you in the email and we are willing to solve it for you.
Could you please reply our email?
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Take care！
Fancee
Great service
31 de agosto de 2023
Not worth tye cost or time wasted
Would not connect kept losing connection not what I was expecting
4 de septiembre de 2023
Respuesta de keilini.com
Dear Tara,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Sent me the wrong product and it took…
Sent me the wrong product and it took forever to receive. Never again!
4 de septiembre de 2023
Respuesta de keilini.com
Dear Arthur ,
We sincerely apologize for any inconvenience.
You can send us photos of the item you received by email and we would like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
The customer service was far above…
The customer service was far above normal when I had a battery that failed. After a call I sent it back and I got a new one.
25 de agosto de 2023
Easy to order and arrived on time
Easy to order and arrived on time. Use it nightly in shop
23 de agosto de 2023
Must return, too complicated
Product is interesting but the instructions are simply too complicated for an 85 plus year old customer. We really must return the packages exactly as received. Please instruct how wed can proceed immediately. We simply can't use either device
30 de agosto de 2023
Respuesta de keilini.com
Dear Nancy,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Do not waste your money.
The product was a complete failure. And you get absolutely no customer service.
21 de agosto de 2023
Respuesta de keilini.com
Dear Susan,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Hochgradig unseriös
Egal, ob keilini-, blofe-, hilipert- oder synohishop, die Shops sprießen wie die Pilze aus dem Boden, überall soll ich mich angeblich angemeldet haben, und wenn ich nach den angebotenen Produkten und Erfahrungen der Käufer suche, werde ich den Teufel tun, und dort irgendetwas bestellen.
Hochgradig unseriös das Ganze, ich habe es auch bereits an eine Verbraucherzentrale gemeldet.
6 de octubre de 2023
Opinión espontánea
Respuesta de keilini.com
Dear Manfred,
We sincerely apologize for problems of the product.
Could you provide your email address so we can locate your order？ After that we will help you return.
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Cathy
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