Kempston-Parkes Chartered Surveyors Opiniones 61

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I booked a level 2 survey and this was carried out very swiftly indeed. I received a call from the surveyor after their visit where they provided a brief overview which I found very helpful and reass... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Delighted with the professional service carried out on a L2 survey and drone. We appreciated Nick’s phone call almost immediately after he completed the work. He outlined the main points and it was gr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a brilliant experience! Andrew and Simon undertook a level 3 survey on a house we are thinking of buying. The phone call by Andrew immediately following the survey was incredibly insightful and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have used the services of Kempston-Parkes on previous occasions and have once again found Andrew’s advice to be exemplary. He is knowledgeable and thorough and always happy to respond to any quest... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perito
  2. Tasador de bienes raíces
  3. Topógrafo

Escrito por la empresa

Our surveyors are well-respected, experienced members of The Royal Institution of Chartered Surveyors (RICS), having worked as Chartered Surveyors in the residential and commercial property industry for over 115 years collectively within the Yorkshire region. Because we are local, we have an in-depth understanding of the property market and can confidently advise on the condition of all types of properties, and make accurate market valuations based on the breadth of our experience. Our local knowledge extends across Yorkshire. We work with clients with properties of all sizes, ages and conditions. Over many years, we have worked with a large number of clients to help them make informed decisions about property purchases. Repeat business is one of our strengths and a true measure of customer satisfaction, which is achieved through high levels of customer service. 💜


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Homebuyers Survey

Personal communications and personalised service were excellent. Was easily able to follow up a couple of queries and was also encouraged to get back to them if anything further emerged. Definitely would use again and recommend to others.

12 de mayo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

What a brilliant experience

What a brilliant experience! Andrew and Simon undertook a level 3 survey on a house we are thinking of buying. The phone call by Andrew immediately following the survey was incredibly insightful and reassuring for us. Can't wait to read the report when it arrives!

13 de mayo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew & Simon.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Excellent service

I booked a level 2 survey and this was carried out very swiftly indeed. I received a call from the surveyor after their visit where they provided a brief overview which I found very helpful and reassuring. Nothing was too much trouble throughout the whole process and I received the typed copy of the survey report very quickly following the visit. The report was extremely thorough and comprehensive. Overall, a first class service and I would highly recommend Kempston-Parkes and their services.

8 de mayo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Highly professional

Highly professional. Prompt survey following initial request. Report issued on the same day, very informative. Wouldn’t hesitate to recommend.

7 de mayo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

We have used the services of Kempston-Parkes Chartered Surveyors

We have used the services of Kempston-Parkes on previous occasions and have once again found Andrew’s advice to be exemplary. He is knowledgeable and thorough and always happy to respond to any questions or points of clarification. We have no hesitation in recommending the firm’s services and would certainly use them again should the need arise.

22 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 4 estrellas sobre 5

Level 2 Home Survey and Drone Report

The survey was detailed and comprehensive and the surveyor was more than happy to explain his findings in more detail.
Where more information was required, or remedial action necessary, he volunteered details of how to obtain that information or could recommend tradesmen to carry out the work.
His approach was friendly and advisory and we felt that we were in very capable hands.

16 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

First class service

Having been recommended to me,Kempston-Parkes contacted me promptly, set out very clearly the service they could provide and the attached prices. They then organised in a very short period of time the survey of the interested property. The property having been surveyed I was immediately contacted by the surveyor to give me a concise overview and within one working day I was provided with a comprehensive written report. Throughout my dealings with Kempston-Parkes they have always been readily available to answer any questions. The surveyor himself has made it clear he will be very happy to answer any questions concerning the survey.I can say that I have been provided with a very efficient, reassuring and friendly service.

24 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

A detailed and helpful survey.

An efficient service with an exceptionally detailed report and the chance to have a chat with the surveyor to ask any specific questions. Just what’s needed when buying a property.

21 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

The booking process was very easy and…

The booking process was very easy and efficient. Andrew on the day was very friendly and it was overall a really smooth and quick process.

22 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

A very positive experience!

Our Homebuyers Report was thorough and clear, and the surveyor took time to talk us through this written report, highlighting key points and answering questions. He was reassuring, extremely practical and helpful. Everyone we have dealt with at the firm has been efficient, friendly and generous in their approach.We would not hesitate to recommend this company other house buyers.

21 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Valorada con 1 estrellas sobre 5

Avoid and lack of services

I wouldn't use these guys again. The report says something else and the Surveyors guy saying something else on the phone totally mis match. Almost costing me more money on the roof. If you do get report don't listen read the report properly. Lack of miss communication of the Surveyors and the company does not want to take any responsibility.

Please think about it.

When I spoke to management director he said we can't do anything about it when he Surveyor guys call me said everything is fine. Yes so response to the reply please be careful the report says something else and the Surveyors say different so please read it or don't use them.

22 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Dear Mr Patel,

We note your one star review, but feel it is important for our clients, present and future to understand some of the background.

We undertook an RICS Home Survey Level 2 for you.

In this report we made the following statements:

This property is considered to be a reasonable proposition for purchase at a price of £***,000 (*** ******* Thousand Pounds), provided that you are prepared to accept the cost and inconvenience of dealing with the various repair/improvement works reported. These deficiencies are common in properties of this age and type. Provided that the necessary works are carried out to a satisfactory standard, I see no reason why there should be any special difficulty on resale in normal market conditions.

You should obtain reports and quotations for all works mentioned in this report with a Condition Rating 2 and Condition Rating 3. These reports and quotations should be sent to the surveyor for further consideration as these are likely to have an effect on the valuation figure given above.

The main roof is hipped covered with natural slates with no underlay. Some of these parts were hidden from view.

The hip irons to the base of the roof hips are missing and need repair or replacement.

A number of slates are cracked, slipped and damaged with daylight visible within the roof space, and localised repairs are needed.

The mortar pointing to the hip and ridge tiles is cracked and loose, and localised repairs are needed.

Evidence of previous repair using metal clips indicative of 'nail fatigue or sickness'. This occurs as the covering nears the end of its useful life.

Several of the neighbouring properties have been re-covered suggesting that the roof covering of this property may be near the end of its useful life.

You may need to budget for the cost of replacement within the near future.

Condition Rating 3.

We also highlighted several other areas that needed repair, but despite our advice to you, you proceeded to exchange of contracts on 10th April at the agreed sale price, without negotiating on any of the items we mentioned to you.

You have subsequently discussed the matter with two of the directors of this firm and have requested that we pay you £500.00 for the repair of the roof and stating that if you did not get a satisfactory conclusion to your complaint that you would "leave negative feedback on Google and Trustpilot."

In our 30 minute conversation, I stated clearly that I could not compensate you, when my surveyors advice was so clear.

I also tried to reassure you, that despite your complaint to us, we still valued you as our client and would continue to help and support you in your property purchase, even if you followed through with your threat of a poor review.

It is with sadness that I post this reply to you.

Kind Regards

Andrew Kempston-Parkes

Managing Partner

Valorada con 5 estrellas sobre 5

Prompt and friendly service

Nick was very friendly and made the process very simple and I received the report within a day.

15 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Nick.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Very reliable and professional

Very reliable and professional
Will definitely use again

8 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Nick.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Great service

Delighted with the professional service carried out on a L2 survey and drone. We appreciated Nick’s phone call almost immediately after he completed the work. He outlined the main points and it was great to speak to him about any concerns there and then. We received the survey on the day specified and Nick welcomed any further queries we might have had. We recommend this company unreservedly.

13 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Nick.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

I would highly recommend Andrew…

I would highly recommend Andrew Kempston-Parkes who came highly recommended to me by a friend. I contacted Andrew who completed a survey on my house in Cromer Street York and I found Andrew to be very helpful, extremely knowledgeable, professional and most importantly kind. Getting a house survey can be a daunting experience and Andrew explained everything clearly to me (in layman’s terms). I have since called Andrew about any further house questions I have had and cannot recommend his services enough. Many thanks Lisa Fisher

10 de junio de 2025
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Our survey was conducted in a professional and timely manner

Our survey was conducted in a professional manner and in a prompt timescale, the report was completed within 2 working days to a high standard, i would recommend the addition drone footage too for a more complete report

9 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

An outstanding experience!

Kempston-Parkes is an outstanding firm. I have used them several times and have always has a very positive experience. The whole team are extremely well-informed. We most recently used K-P when purchasing a home and every person we dealt with was genuinely invested in our specific needs. From the surveyor (Chris Wilson) to the team in the office, each member of the team took the time to explain the process, answer our queries and generally provide us with incredibly valuable advice.

I would not hesitate to recommend Kempston-Parkes!

9 de abril de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Chris and the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Efficient staff and clear report

Good communication - prior and post survey
Efficient surveyor
Clear and understandable report

31 de marzo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Very professional and efficient…

Very professional and efficient service. High quality of report. I would recommend.

25 de marzo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

Valorada con 5 estrellas sobre 5

Great service

We've used Kempston Parkes twice now and been impressed with thee service (Nick and Jamie) on both occasions. They take time to talk through the survey and go through your queries, without making you feel rushed. Reports are thorough and easy to follow

27 de marzo de 2026
Opinión espontánea
Logotipo de Kempston-Parkes Chartered Surveyors

Respuesta de Kempston-Parkes Chartered Surveyors

Thank you so much for taking the time to leave a review.

We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie & Nick.

Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor

Warm regards,

Kempston-Parkes

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más