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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I'm disgusted with Kenco. Coffee isnt cheap. It's been a proper exasperating run around trying to find Kenco cheap enough to keep consuming. Now, they give us less and 'top it up' with something less... Ver más

Valorada con 1 estrellas sobre 5

I've nearly finished my last jar of the old recipe Smooth and I won't be buying more. The new recipe tastes bitter and smells burnt, and the gritty sludge it leaves at the bottom of the cup it gross.... Ver más

Valorada con 1 estrellas sobre 5

Having enjoyed Kenco Rich coffee for a long time was so disappointed with “new” jar. Coffee is tasteless, when you add the water it goes flat, leaves a black sludge in the cup. Comparing the ingredien... Ver más

Valorada con 1 estrellas sobre 5

What have you done?! I could cope with the 10g reduction, we get it costs are rising, but you have ruined my kenco rich coffee. I've been a loyal customer for over 20 years. It's always been the best... Ver más

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Muy malo

TrustScore: 1 sobre 5

508 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(508)

463 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Phoned to complain about new recipe…

Phoned to complain about new recipe Kenco Smooth coffee. The lady that answered the phone was really NOT interested. I will be looking for a new coffee to drink after many years of using the product.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been buying and enjoying Kenco…

I have been buying and enjoying Kenco Rich coffee for years but the recently launched smaller jar has an awful taste and leaves a ‘sludge’ mark around the top of the mug. Please revert to the previous version and get rid of this terrible stuff!

4 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why have Kenco changed their recipe…

I have been buying Kenco coffee for years.. always been our go to coffee… no more. The taste has changed so much, it’s horrible and as others have said there is a sludge left in the cup. Bring back the old recipe..

4 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

In 1998 I was leading a strategic…

In 1998 I was leading a strategic planning team and during a break a lady made a Coffee which was beautiful; I asked her what it was she said it’s Kenco blue rich and I have been drinking it ever since that day. During my holiday in Malta two weeks ago I started drinking a coffee I had made from from one of my Kenco blue packs which I take with me when on holiday that my wife bought for me ; as I looked into the cup a saw a tide mark and coffee sludge.! I thought It must be this Maltese bottled water.!!’ Sadly I have come home and in our shopping we now have a jar of the same Kenco with a red lid not blue. What an absolute disaster have Kenco gone mad the same sludge and tide mark around the cup and it’s tastes awful. Whatever clown sat in the board room and convinced the directors this was a good move needs to be dismissed. I have a simple life and I have two bad habits : Kenco blue rich and Cadbury Dairy milk and I have lost one of them: Help!

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Kendo Rich

Always had Kenco Rich and enjoyed it for many years. Bought the new style jar and it’s awful, watery, tasteless doesn’t dissolve properly and leaves a black residue in the bottom. Shall be switching to a different brand from now on.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have bought kenco for years

I have bought kenco for years, firstly Rappor then Rich blend. I won’t buying it any more due to the changes. It’s really bad, the flavour is completely different and not smooth and the dark sludge at the bottom is absolutely disgusting. Complete waste of money as didn’t keep receipt and ended up binning the rest.

28 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

IF IT AIN'T BROKE, DON'T FIX IT!!

The new 10% added grounds is awful. It's ruined the flavour. It's gone from being the perfect cup of coffee to disgusting. I've been drinking kenco for 20 years and so I need to find a different brand. And I do not like ground coffee!
IF IT AIN'T BROKE, DON'T FIX IT!!

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was a loyal Kenco Really Rich drinker…

I was a loyal Kenco Really Rich drinker for more than 10 years. 6+ cups a day. I bought a jar of the new recipe and it’s gritty, harsh and bitter. I’ll be searching for an alternative next time I go shopping.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Been drinking Kenco Rich for decades…

Been drinking Kenco Rich for decades and the taste is now unrecognisable. It clearly has been cheapened and now tastes like smoked sawdust with a dirty residue left in the cup. I reluctantly understand them reducing the jar size to try and con their customers that the price is still the same but the associated marketing spin is shameful. The taste is so bad words fail me, cheap supermarket own budget brands are now superior. I have had to bin the jar rather than risk drinking it, it doesn't even smell like coffee.

3 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I tried the Kenco "Unsweetened Taste"…

I tried the Kenco "Unsweetened Taste" Cappucino for the first time as it had a low sugar content , and was very disappointed. I had heard a lot about Kenco but this is the first time I tried it. The end result was watery, lacked creaminess and lacked the taste of coffee. Overall a bad experience, which resulted in my throwing away the rest of the sachets. Will stick with Nescafe in the future.

3 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Kenco smooth has changed and NOT for the better

Just purchased kenco smooth, my favourite coffee for several years. Unfortunately. I found the new batch to be more bitter with sludgy residue,definitely not what I was expecting or want. I checked Google to see if any changes have been made and yes it seems quite a few and none for the better. Whoever does the testing should be sacked! Now have coffee I dont like and worse, have to try and find another brand instead, which could take ages and a lot of wasted money purchasing coffees I dont enjoy. Kenco should seriously consider a revert back, but Im guessing it's all down to cost savings rather than customer satisfaction.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Coffee tastes different lately with…

Coffee tastes different lately with alot of dirty brown left in bottom of cup no matter how much it is stirred.
Unfortunately I still have 2 190 grm jars which I purchased in Dunnes Stores but wo t be buying it again
Esther Walsh

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn't even give one star if I didn't…

Wouldn't even give one star if I didn't have to. The new recipe coffee is absolutley awful it has a bitter taste and leaves a sludge at the bottom of the cup, I have gone out of my way to buy Kenko coffee for years and years and now no more. To add insult to injury there is 10g less per jar which equates to 5/6 cups and sold at the same price.

2 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The quiet removal of 10grams of coffee…

The quiet removal of 10grams of coffee from the large jars, was bad enough. But what really angers me, is the recipe change. I don't know what they have added, but I suspect it is another ' stretching' ingredient, to save them more money. However, it is false economy. I won't buy Kenco again, because the new blend is unpleasant and leaves a sludgy tidemark and I suspect I won't be the only one leaving the brand behind. It's shame, but in the end the only way to maintain brand loyalty, is to maintain the brand and they just haven't done that.

3 de septiembre de 2026
Opinión espontánea

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