Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Ver más
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Consulta las opiniones de los clientes
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Ver más
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Ver más
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Ver más
Información sobre la empresa
Escrito por la empresa
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Información de contacto
PO Box 831, Redhill, RH1 9NJ, Reino Unido
- kensingtonmortgages.co.uk
4,6
Excelente
8 mil opiniones
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They were very professional
You guys amazing doing great job helping other landlords to grow
9 de septiembre de 2026
Kensington made mine and my clients…
Kensington made mine and my clients life easier with their approach to lending. Not the most straight forward case but working with Kensington we got the offer issued
8 de septiembre de 2026
The service has improved a lot since I…
The service has improved a lot since I last used you. Very fast and efficient
8 de septiembre de 2026
Over the 5 years never had any…
Over the 5 years never had any problems.
Straight forward renewal, when you need to speak to someone it’s a quick process.
8 de septiembre de 2026
Great experience !!
3 de septiembre de 2026
Have had no issues with Kensington…
Have had no issues with Kensington Mortgages at all. Had a fixed mortgage and always been made clear how mutch and exact date going from my bank. Would highly recomend
3 de septiembre de 2026
it went very smoothly through my broker…
it went very smoothly through my broker mr avi markovic..I would always recomend you further to my friends and family
5 de septiembre de 2026
Very easy interaction and clear…
Very easy interaction and clear communications.
Kensington also handled the changes in the transaction (2 x purchase price adjustments) quickly and without any issues.
5 de septiembre de 2026
Excellent to deal with
Excellent to deal with. Had a minor blip on my credit report years ago so had to go with Kensington , now that it’s off I am now getting a good rate so I will be sticking with Kensington
4 de septiembre de 2026
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
A lender with too many restrictions
A lender with too many restriction
To improve market competitiveness, I recommend Kensington review the following three areas:
1. Background Portfolios: Remove the maximum portfolio size limit. Most specialist lenders do not have a cap. Since many of our clients have large portfolios, the current restriction does not match market expectations.
2. Overpayment Options: Introduce the ability for clients to make overpayments on their mortgages, as this is a standard feature offered by competitors.
3. Post-Submission Product Changes: Allow brokers to switch a client to a different product after the application is submitted. Forcing a completely new application is inflexible and falls behind the rest of the market.
4 de septiembre de 2026
Respuesta de Kensington Mortgages
Hi Kara, thank you for taking the time to share your feedback and suggestions. We've carefully considered the points you raised. While some aspects of our lending criteria remain unchanged at present, these are kept under regular review as we continue to balance customer needs, broker feedback and responsible lending considerations.
We have, however, recently enhanced our process for product changes, making this more flexible in many circumstances than it has been previously.
We also wanted to clarify that customers are able to make overpayments within the allowances outlined in their mortgage documentation, without incurring an early repayment charge where these fall within the permitted limits.
We appreciate you taking the time to provide such detailed feedback and have shared your comments with the relevant teams.
Thank you, Kensington.
quick and easy process
3 de septiembre de 2026
Give us a chance of a mortgage when…
Give us a chance of a mortgage when some high street bank including my own bank wouldn’t
So for that I’m staying loyal now my bank is nagging me to remortgage with them but it’s a big fat no thank you
5 de septiembre de 2026
Initially some challenges
Initially some challenges. But ongoing logged out far too frequently.
29 de agosto de 2026
Efficient service
Efficient service, great communication. House sale went through smooth!
19 de agosto de 2026
A quick response with the information I…
A quick response with the information I required.
28 de agosto de 2026
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