We contacted Key Equity release to free up some money for our children, to help them through tough financial times. Key Equity organised everything. The process was simple, we were contacted by Jos... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Joseph Withers whom we dealt with was excellent from start to finish. He explained everything in terms we could understand and got us exactly what we were looking for. Joseph was also pleasant and fri... Ver más
I was directed to Key Equity Release by my bank, which gave me confidence in their reputation. Thank goodness my first call was answered by Neil Clarke. From start to finish, Neil was absolutely wo... Ver más
Having no experience with Equity release whatsoever. I chose Key Equity because of their good positive reviews and I wasnt disappointed. Joseph Withers took us through the whole process guiding and ad... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.
Key Equity Release
Escrito por la empresa
- Equity Release
- Trusted, award-winning equity release specialist
- Highly experienced
- We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
- We're regulated experts
- Key is regulated and a proud member of the Equity Release Council
Información de contacto
Baines House, PR2 9ZH, Preston, Reino Unido
- 0800 531 6027
- customer.relations@krgroup.co.uk
- keyadvice.co.uk
4,9
Excelente
18 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Going above just doing my job.
The experience was good because of having Joseph Withers as somebody looking after my interests, even when the going got tough. His patience and perseverance to bring the positive result is very much appreciated.
10 de octubre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're glad you enjoyed your experience. We appreciate your highlighting the positive impact of our team's dedication and commitment to achieving a favorable outcome. Thank you for your feedback.
Key Equity Release
Phillip Johnson-Brown is absolutely…
Phillip Johnson-Brown is absolutely wonderful, he helped me navigate my father's affairs with insurmountable patience. We were so pleased, that my partner and I decided to engage his services again in order to complete our own wills and POA.
Phillip guided us through the process with expertise, using his knowledge to help us cover every eventuality. I would 100% recommend his services and we be returning should the need arise.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're so glad to hear that the assistance provided was helpful during a difficult time. Thank you for trusting us with your important documents. We appreciate your recommendation and look forward to assisting you again in the future.
Key Equity Release
Respuesta de Key Equity Release
We are happy to hear that the information was helpful to you. We appreciate your feedback.
Key Equity Release
Joe Withers was so helpful
Joe Withers was my advisor throughout the process. He was very professional and helpful and always provided excellent advice. I was very happy with the service he provided and would definitely recommend using this company.
26 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the advice you received was excellent and helpful. We appreciate your recommendation and are glad you were happy with the service.
Key Equity Release
Andrew Warby was very professional and…
Andrew Warby was very professional and polite very helpful and advised us well through our equity release.We were successful and Andrew was with us every step of the way
2 de diciembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that our advice and support throughout your equity release journey proved successful. We appreciate your positive feedback and thank you for sharing your experience.
Key Equity Release
Neil Bell our Equity Release advisor…
Neil Bell our Equity Release advisor made our journey with equity release less stressful He worked with us to find the right product for our needs
17 de julio de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the advisor made the equity release process less stressful for you. We appreciate your kind words and are glad we could find the right product for your needs.
Key Equity Release
Philip Johnson-brown Estate planning Needs
Philip was extremely helpful and went through all the details and did it in layman terms that made everything easier for me to understand. Would definitely recommend.
18 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the explanation was helpful and easy to understand. We appreciate your recommendation and thank you for sharing your positive experience with us!
Key Equity Release
Saul Andrew from Key was a very patient…
Saul Andrew from Key was a very patient and understanding man when helping me with my estate planning. Having lost my husband and still in bereavement Saul guided me with advice regarding making a new will . He was professional and extremely knowledgeable. Saul made me feel comfortable with the process and was always on the end of a phone to answer questions.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We appreciate you sharing your experience. We are so glad to hear that our team was able to provide professional and helpful guidance during such a difficult time, making you feel comfortable and supported throughout the process.
Key Equity Release
Simon Clow
Simon Clow, our advisor, was extremely polite and precise with giving us the best advice regarding our Wills. We have piece of mind knowing that our wishes are correct and proper.
28 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the advice provided was helpful in creating your Wills. It's wonderful knowing that you have peace of mind regarding your wishes. Thank you for your feedback.
Key Equity Release
Excellent experience throughout the…
Excellent experience throughout the whole process, with exceptional help from Joseph Withers, assisted us with everything we needed from start to finish
27 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that you had such a positive experience. We appreciate your recognition of the support provided throughout the entire process. Thank you for your feedback!
Key Equity Release
I found Martin Hoare to be kind…equity release
I found Martin Hoare to be kind considerate extremely helpful. Nothing too much trouble and whenever I emailed or phoned he always returned my calls. I strongly recommend Martin Hoare
26 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We appreciate you sharing your positive experience. We're happy to hear that you found our service helpful and considerate, and that our team was responsive to your needs.
Key Equity Release
Lesley Frame was very helpful and…
Lesley Frame was very helpful and explained everything we needed to know, about Equity Release. Lesley kept us informed of every step along the way.
Geoffrey and Letitia Jaikens
1 de septiembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the equity release information was helpful, and we appreciate your positive feedback. We're glad the process was well-explained and you were kept informed.
Key Equity Release
Good communication with your team and…
Good communication with your team and able to read all the information we required regarding the equity.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that our team communicated effectively and provided the necessary equity information. We appreciate your feedback and your time.
Key Equity Release
A pleasure to deal with
Tom was very patient with us. He guided us through everything we needed to do. Would recommend their services to everyone.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that our team was patient and helpful during the process. We appreciate your recommendation and are grateful for your feedback!
Key Equity Release
Tom Walmsley
Tom was incredibly patient and guided us through the whole process of changing our wills and power of attorney. It was a real pleasure speaking with him.
Cannot praise him enough.
Many thanks
Sue and Steve Howes
10 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the will and power of attorney changes went smoothly. We appreciate your kind words and are grateful for your acknowledgment of the guidance provided during the process.
Key Equity Release
Andrew Warby made the process so easy
Andrew Warby made the process so easy, explained everything from start to finish would recommend key to everyone, don’t be scared of the process.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the process was made easy and everything was explained clearly. We appreciate your recommendation and thank you for your feedback!
Key Equity Release
Everything explained very clearly so I…
Everything explained very clearly so I could proceed with confidence with equity release. Joseph Withers most helpfull
1 de agosto de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the equity release process was clearly explained and that you felt confident moving forward. We appreciate your kind words!
Key Equity Release
Respuesta de Key Equity Release
We're happy to hear that you had a positive experience with our services. We appreciate your confidence in us and are so glad the process was straightforward.
Key Equity Release
Key Equity Release
We have previously engaged Key's services and were confident in utilising their facility again. Andrew Warby, an advisor at Key, guided us through the equity release process with understanding and professionalism, ensuring each step was clearly explained and easily understood. He presented all available options and assisted us in securing the necessary finances. The process was straightforward, and we would confidently recommend his services to anyone considering this option. This has enabled us to assist our daughter in purchasing her own home and improve our financial situation. We are highly satisfied with both the company and the support provided by Andrew.
29 de octubre de 2025
Respuesta de Key Equity Release
We're happy to hear that you had a positive experience with our services. We appreciate your confidence in us and are so glad the process was straightforward. It's great to know that we could assist you in achieving your financial goals and help your daughter. Thank you for recommending our services!
Key Equity Release
What a life Saver
What a life Saver
During the process of applying for the Equity Release Joseph Withers gave us both clear and precise information about the process and removed as much stress as he possibly could
I would highly recommend and will refer him to anyone else I know in the future
4 de noviembre de 2025
Opinión espontánea
Respuesta de Key Equity Release
We're happy to hear that the process was clear and precise, and that it reduced stress. We appreciate your recommendation, and we thank you for your positive feedback.
Key Equity Release
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.