Key Equity Release Opiniones 

17.907
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We contacted Key Equity release to free up some money for our children, to help them through tough financial times. Key Equity organised everything. The process was simple, we were contacted by Jos... Ver más

Valorada con 5 estrellas sobre 5

Joseph Withers whom we dealt with was excellent from start to finish. He explained everything in terms we could understand and got us exactly what we were looking for. Joseph was also pleasant and fri... Ver más

Valorada con 5 estrellas sobre 5

I was directed to Key Equity Release by my bank, which gave me confidence in their reputation. Thank goodness my first call was answered by Neil Clarke. From start to finish, Neil was absolutely wo... Ver más

Valorada con 5 estrellas sobre 5

Having no experience with Equity release whatsoever. I chose Key Equity because of their good positive reviews and I wasnt disappointed. Joseph Withers took us through the whole process guiding and ad... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Corredor hipotecario

Escrito por la empresa

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Escrito por la empresa

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

18 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(17.907)

184 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Key Equity Release

Having used Key Equity Release previously, I knew the service they provided and advice offered was excellent. Their advisor Andrew Warby explained everything and was happy to answer any questions. His step-by-step management of the financial release was first class.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you had another excellent experience with us. We appreciate your recognition of the first-class service and clear explanations provided. Thank you for your positive feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Austin Durant

Austin Durant
I would like to thankAustin for his professionalism and patience in the work he has done. Austin was excellent
We really appreciate it and would recommend very highly key equity release.

4 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We appreciate your kind words! We're happy to hear that the work done was excellent and that you found our team member to be professional and patient. Thank you for recommending us so highly!

Key Equity Release

Valorada con 5 estrellas sobre 5

Top Advisor

We had spoken the other advisors before contacting Andrew Warby and to be honest we weren't overly impressed. However from the very start my wife and I agreed that Andrew was the type of person we would like to work with. He is open, helpful knowledgeable and friendly and helped us find the right product when there seemed to be obstacles at every turn. He put himself out to help and kept at it until we were able to finally complete on our Equity Release plans last week. Thanks Andrew, you are a star!

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the adviser's open, helpful, and knowledgeable approach. We are so glad they were able to help you navigate the process and complete your plans. Thank you for your feedback!

Key Equity Release

Valorada con 5 estrellas sobre 5

Neil Bell…

Right from the begiining to end the gentlemen who was dealing with me Neil Bell was extremely friendly helpful explained everything and could not ask for any better
I would recommend anyone that was thinking of doing equity release use key fantastic company

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you had such a positive experience. It's great to know that you found our team member helpful and friendly, and that they explained everything clearly. Thank you for recommending us!

Key Equity Release

Valorada con 1 estrellas sobre 5

Our experience

My mother took Equity Release of £95,000 in 2005.
At present, the balance to repay is approx. £380,000 increasing by £20,000+ a year.
The property concerned is valued at approx £450,000
Given this outcome, she would never do it again. She feels upon her demise, there will be nothing left to leave her grandchildren.
Thank you to Dan Cook for trying to help us, to no avail.

29 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We appreciate you sharing your mother's equity release experience. We're sorry to hear it didn't meet expectations. Thank you for acknowledging Dan's efforts to assist you. We value your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Nice and smooth

Spoke to a number of advisors, not particularly a good experience and then found Joseph Withers - was like night and day. Professional, likeable and very transparent. Everything went smoothly.

2 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that your experience with us improved! We appreciate your feedback and are so glad everything went smoothly. Thanks for sharing.

Key Equity Release

Valorada con 5 estrellas sobre 5

Saul Andrew and Key

Saul Andrew from Key recently helped my wife and I review our wills and make some important changes.
Saul was professional,knowledgeable,kind and friendly.
He guided us through what was,to us, a difficult and complicated procedure with understanding and great patience.The end result was exactly what we wanted to achieve.
We would strongly recommend Key to anyone looking to write their will or make changes and importantly to avoid all the possible pitfalls which can occur.

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that the will review process met your expectations. It's wonderful that the guidance provided was so helpful during this important procedure, and we appreciate your recommendation.

Key Equity Release

Valorada con 5 estrellas sobre 5

Professional and knowledgeable

My journey with "Neil Clarke " was professional and knowledgeable. I was guided and informed throughout the process, step by step. I would highly recommend Neil to any person's, even if it was to have a conversation. I am so thankful that I was recommend to Neil by other happy clients. My journey went swimmingly.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that your experience was professional and informative. We appreciate you recommending our services and are so glad everything went smoothly for you. Thank you for your positive feedback!

Key Equity Release

Valorada con 5 estrellas sobre 5

Live time mortgage. Joe Withers guided me through the…

Joe Withers guided me through the process from initial enquiry to completion. I was informed of the step by step actions at all times.

23 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We appreciate you taking the time to share your feedback. We're happy to hear that you were well-informed throughout the entire process. Thank you!

Key Equity Release

Valorada con 5 estrellas sobre 5

A very positive experience

A very positive experience. Joseph Withers was very professional and guided us through the issues in a thorough and competent way. Would thoroughly recommend.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that your experience was positive. We appreciate your kind words regarding the thorough and competent guidance you received. Thank you for your recommendation!

Key Equity Release

Valorada con 5 estrellas sobre 5

Professional, interested and a great help

This was the second time we have sought the advice of Key estate planners with will writing and power of attorney documents.
Tom Walmsley has been a fabulous patient guy. He explains well, highlights potential pitfalls and make very useful suggestions without applying pressure.
The phone helpline is also very helpful.
They make sorting out stuff that can be stressful to do as pleasant as it can be.
Would recommend them

17 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that our services made the process pleasant. It's great to know that you found our advice and support helpful. Thank you for recommending us!

Key Equity Release

Valorada con 5 estrellas sobre 5

Joseph Withers has guided us through…

Joseph Withers has guided us through our equity release journey with the utmost care, patience and professionalism.
We would highly recommend him and his company Key Equity Release.
Thank you Joe - well done !!

13 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you had such a positive equity release experience. It's wonderful to know that our guidance was delivered with care, patience, and professionalism. Thank you for recommending us!

Key Equity Release

Valorada con 5 estrellas sobre 5

I dealt with Neil Clarke throughout my…

I dealt with Neil Clarke throughout my equity release, my home was a thatched, listed property so the process was not easy. Neil's help, guidance, communication but most of all care, helped me through to a happy completion.
I would not hesitate to recommend him to anyone in the future, many thanks Neil.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We appreciate your positive feedback. We are happy to hear that the support and care you received helped you through the equity release process for your listed property. We are grateful for your recommendation.

Key Equity Release

Valorada con 4 estrellas sobre 5

Clear guidance and Professional

I have found Key Equity Release a very patient and supportive company. After some clear explanations and guidance I feel much more confident that all paperwork will be completed correctly and returned in a suitable time span.
We covered other areas of interest during our call the company offered. Everything explained so clearly. Would highly recommend.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We appreciate your kind words! We're happy to hear that our patient support and clear explanations have given you confidence. It's great to know the call and information offered was helpful. Thank you for recommending us!

Key Equity Release

Valorada con 5 estrellas sobre 5

MY Experience with equity release…

MY Experience with equity release adviser Neil Clarke was the best bar none, Neil guided us through our equity release with professionalisam. and compassion, and went over and above his duty, Neil even contacted us on every step of the way he also contacted while he was on leeve. thats what i call dedication, we have now compleeted the equity release process.anyone thinking of doing equity release Neil Clarke is the best in the Business

9 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you had such a positive experience. It's great to know that you felt supported and well-informed throughout the equity release process. We appreciate you highlighting the dedication and professionalism. Thank you for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

A big thank you to Tom Walmsley for his…

A big thank you to Tom Walmsley for his assistance in writing my will. He was patient and explained everything I needed to know about any possible complications which could arise. I would happily recommend Key finance to anyone wishing to draw up a will in future.
Sylvia

9 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that the will writing process was made easier through clear explanations. Thank you for recommending our services; we appreciate your positive feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

I have used Key for many years and they…

I have used Key for many years and they have always been very good. Useful information and helpful in guiding me through equity release. Especially Neil Bell who ensured this was right for me. A very good outcome for me.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that you've consistently had positive experiences with us over the years. It's great to know that you found our guidance useful while navigating equity release. Thank you for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

A very professional and personal service

Our contact Tony Salter ensured throughout the process that we understood all the details involved and made what could have been a complicated procedure very straightforward. It was reassuring that we had a dedicated point of contact from start to finish. An excellent representative of a professional company, we had personal and caring service throughout

20 de agosto de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that the process was straightforward and that you felt supported. It's great to know having a dedicated contact was reassuring. Thank you for your positive feedback and for recognizing the care provided.

Key Equity Release

Valorada con 5 estrellas sobre 5

Will advice

Our advisor is Tom Walmsley. We have found him to be very helpful and patient, explaining carefully anything we didn't understand concerning our Wills. He always called at exactly the time and date previously arranged which is a very rare thing these days and has been much appreciated.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that our adviser was helpful and patient while explaining your Wills. We appreciate you mentioning his punctuality; we know how valuable your time is. Thank you for your positive feedback!

Key Equity Release

Valorada con 5 estrellas sobre 5

Very Helpful.

Neil Clarke was very helpful and very thorough. He guided us through the whole process and kept us updated all the way, giving sound help and advice when we needed it. It was a long process made easier with Neil by our side. We will always be grateful for his help, and knowing he is only a e-mail or phone call away if needed in the future is very reassuring.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Key Equity Release

We're happy to hear that the support provided was so helpful during the process. It's great to know that the guidance and updates were valuable, and we appreciate your gratitude. We're always available to assist you.

Key Equity Release

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