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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Katie Cohen was fantastic from start to finish; totally professional, super efficient, and worked absolutely tirelessly in the clients interest. There are rare occasions when you come across people w... Ver más

Valorada con 5 estrellas sobre 5

Charlotte was excellent in helping us arrange Lasting Powers of Attorney for my brother, D, who has Down syndrome. She was kind, patient and very respectful of D throughout the process. She too... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I worked with Lucy Marks at Keystone Law, and i found her dealing of top quality. She is very professionnal, and competent, providing good and measured advices, she is not pushy, and is able to undert... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Lucy Marks was exemplary, professional from start to finish. She has a wealth of knowledge and experience. She was also extremely supportive during a very difficult time. She always made herself av... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios jurídicos y gubernamentales

Escrito por la empresa

Keystone Law is a national law firm headquartered in London, United Kingdom, with offices in several other countries, which offers legal services for business and individuals.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,7

Todas las opiniones

(173)

71 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Stress free writing up of our Wills

I was recommended the services of Charlotte Pollard at Keystone Law, London, to write up our Wills. From our first meeting, Charlotte made the process of creating our Wills simple and stress-free. She explained every detail in plain language, answered all our questions with exceptional patience promptly and ensured our wishes were documented exactly as we needed. I left feeling confident and at peace knowing my affairs are in order thanks to Charlotte.
Charlotte was very thorough in preparing our Wills and anticipated issues I hadn’t even considered and offered solutions that protected my family’s future. The entire process was handled efficiently, and I truly felt my best interests were their top priority. I found her to be very approachable and accessible at all times.

I would definitely recommend her professional services in writing Wills at Keystone Law.
Sevda Onen

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Charlotte. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Highly recommend when buying a…

Highly recommend when buying a property. Kate Hathaway provided a great personal service. She was thorough and diligent, and explained everything very clearly. This meant I was able to have a full understanding of the process and make informed decisions. Couldn’t have been better. Many thanks.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Kate Hathaway. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Katie Cohen super delivered

Katie Cohen super delivered. She was perceptive, sensitive, discerning, made you feel safe and could anticipate what you needed before you asked. If she said that she was ‘on it’, you could trust that she was ‘in your corner’. She knew her job and she did if excellently which makes this experience so much sweeter as nearly 5yrs ago, she and her team could not take on our case because they were at capacity.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Very responsive and easy to deal with

We selected Keystone from a list recommended by our surveyor. The selection was based on how quickly they responded to our inquiry and this quick response was a feature of all our dealings with them. Katie has been very easy to deal with and moved the process along very quickly. Great work.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Extremely pleased by the support given…

Extremely pleased by the support given by Hannah Cornish @ Keystone with regards to a legal child arrangement.

Professional, empathetic and highly proficient, I can not recommend Hannah and Keystone Law enough. Needless to say, we got the result we were hoping for - thanks so much.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah Cornish. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Outstanding Support from Start to Finish

Jason was outstanding throughout the sale of our flat and the purchase of our new home. Clear communication, quick responses, and calm guidance at every stage. He explained each step in plain English, spotted issues early, and moved things forward even when others slowed the process down. Couldn’t recommend him more.

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Jason Roston. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Outstanding !

I had the good luck to have been given a recommendation for Laura Brown to assist me with some post-divorce financial proceedings. I was almost certain the matter could not be resolved without further litigation, but Laura's calm, considered and patient approach, together with some excellent quick thinking proved me wrong. I cannot recommend her highly enough. After over a decade of litigation, Laura has enabled me to put this matter behind me now. I am deeply grateful to her.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Laura Brown. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Professional and very approachable.

Corinne was a pleasure to deal with from start to finish. Always gave fair advice, was professional throughout and very easy to communicate with. Would highly recommend!

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Corinne. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Emma Wayland provided fantastic service

Emma Wayland assisted me on a contractual matter, and she was fantastic. Prompt, professional, quickly grasped the matter and what needed to be done - and acted swiftly and successfully.

16 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Emma. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Excellent service from Keystone partner…

Excellent service from Keystone partner Olive Gathoni. She drafted an agreement and was able to accommodate both parties’ interests while foreseeing future scenarios. She had the emotional awareness that the agreement requires and turned the agreement around in quick time. The cost was reasonable too. Highly recommend her service for family matters.

14 de junio de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Olive. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 1 estrellas sobre 5

Joke of a law firm

Joke of a law firm. Had the misfortune of dealing with them as they were chosen by my landlord when I was assigning a shop lease. £2,700 plus VAT for a very straightforward task. Slow, supercilious and unprofessional. Also refused to issue a VAT invoice after repeatedly requesting one. To the administrator of your reviews; please don’t post a reply feigning sympathy. If you cared about the way you treated paying clients in the first instance, you would conduct yourself differently and I wouldn’t need to write such a negative review.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Dear Mr Zoccola, thank you for taking the time to leave this feedback. With over 100 partners within our property team, all of which are highly experienced, our rates are reflective of their expertise and the nature of transaction. Often, there are external factors and third parties which can slow down matters. We understand this can be frustrating, but whenever possible, our team are fast and efficient, which is why thousands of landlords repeatedly use the team for their property matters. As VAT is included as standard, all of our invoices (to UK-based clients) reflect this and the invoice would have been to supplied to the person/entity we were representing in this matter.

Valorada con 5 estrellas sobre 5

Corinne Parke - Exceptional Divorce Solicitor - Highly Recommended

I was represented by Corinne Parke during my divorce, and I could not have wished for better support. She is extremely knowledgeable, efficient, and professional, yet always kind and understanding. From the very beginning, she was honest and set realistic expectations, explaining every step of the process. I really valued her calm, non-adversarial approach, which kept things constructive and focused on resolution rather than conflict. Thanks to her guidance and expertise, my divorce was agreed by the Judge and the right outcome achieved. I am deeply grateful for everything she did and would highly recommend her services to anyone looking for an exceptional solicitor.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Corrinne. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Sarah Taylor - Keystone Law

I was referred to Sarah Taylor to assist me with a licensing issue related to a property adjacent to my home. I had not met Sarah before. Her performance was outstanding: well informed, focused and of high value to me. I recommend her without reservation.

4 de noviembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah Taylor. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Will and Power of Attorney

I was recommended Charlotte to write my will by a colleague. My situation is complex and difficult to talk about, but Charlotte immediately put me at ease, normalised a complicated story, and gave me sound advice and guidance. She was professional and efficient as well as warm and empathic. All fees were clear and upfront.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Charlotte Pollard. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 1 estrellas sobre 5

Premium price for an amateur service

My company engaged keystone law for some relatively simple corporate legal tidy up work in 2025. Despite charging a high price the work done was poor quality and caused more problems than it solved. Some of the legal documents even lacked requisite signing blocks and all we got was advice on how we could add it ourselves. Some items originally discussed as part of the scope of work magically disappeared from the set of deliverables meaning the value for money was even worse than first thought.

Avoid.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Keystone Law

We’re sorry to hear about your recent experience with Keystone Law and would like to investigate this further. Please could you send details (including your full name, matter number if you know it or the lawyers who you were working with) to complaints@keystonelaw.co.uk with the reference TP21/10/25 and we will endeavour to rectify any issues.

Valorada con 5 estrellas sobre 5

Legal Advise from Natasha Forman

Natasha Forman professionally advised and set out tactics I could employ in the maze of legal pitfalls with regards to finding an amicable solution with my former employer. She equipped me with confidence, tactics and legal knowledge to have those difficult conversations. She is professional, fast in responding, has hands on experience, thinks outside the box, consider all manners to protect her clients and is pleasant to deal with. Hope not to be in similar position in the future but would hire her again without hesitation.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Natasha Forman. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Keystone Law - Client Review (Family Proceedings)

I was recommended Keystone through my police federation. I have been exceptionally grateful for their recommendation.

Hannah Cornish has been outstanding from start to finish over the course of a torrid three years of hearings, ranging from specific issue orders and advice on a prohibited steps order, both as applicant and respondent, spanning initial divorce, relocation and financial settlement. In all instances, I achieved the result I had sought, which is enormous testament to that support as a single father of three children.

I have worked professionally with a number of solicitors over the years and I can say that whilst Hannah is as professional and knowledgeable as the best, what sets her apart is her personable approach, but tempered with her delivery and decisiveness. Hannah was able to discern when to give advice and when to direct, as well as when to be frank and honest. This was hugely important in making crucial decisions during the process. Her commitment over a three-year period was unwavering and genuinely compassionate.

Keystone’s administration and accounting has been consistent and incredibly understanding - coping with depression and a diagnosis of ADHD during proceedings, I felt that when I needed to ask for support or understanding it was given (my time management is awful) and the firm demonstrated real acceptance of my need for levity when required.

Even if it was a case of basing my feedback on outcomes, those results would speak for themselves; however I would recommend Keystone for that professionalism and understanding which was so important through such a prolonged period of time.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah Cornish. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Lorraine Harvey

Lorraine Harvey was my solicitor with her previous employer.
Lorraine has been excellent and helped resolve my divorce and settlement.
I would highly recommend Lorraine to anyone in need of family law advice and divorce.
Thank you Lorraine.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Lorraine Harvey. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Lease Extension Support

Katie Cohen supported me on a lease extension. Katie was extremely responsive throughout the matter, I received frequent updates and clear guidance and a very efficient service.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Valorada con 5 estrellas sobre 5

Great work supporting commercial property transactions

I worked with Sheena Ray on a couple of recent property transactions, that each had complications to be dealt with. Sheena always responded promptly and with good business sense. I would thoroughly recommend her and her team.

31 de agosto de 2025
Opinión espontánea
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Respuesta de Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sheena Ray. Please do not hesitate to contact us again if you need further legal assistance.

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