Banner for KeyTracker Ltd

KeyTracker Ltd Opiniones 90

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've used Keytracker at our development for years and relay on the equipment. We also receive a good back of house service from Lisa Brannon in setting up the contract and agreeing costs. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Keytracker Team are often prepared with a solution to any query we have, as a London based dealership with 2 cabinets, with a busy 420 Key Slots. From Support to After Sales to Maintenance we always h... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great system if everyone used it. Is it possible to keep the page open a little longer rather than having to keep re-logging on? Thanks Gel Parkheath, Management Office 155 Haverstock Hill

Valorada con 5 estrellas sobre 5

We currently have a 720 FOB key cabinet and a maintenance contract in place, so far we have not had many issues, and when we did, a phone call to their support line talked me through the issue. I ha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Tienda de electrónica

Escrito por la empresa

Established in 1996, KeyTracker is a globally recognised leader in providing comprehensive key management systems and asset management systems. We specialise in helping businesses across all sectors take total control of their keys and valuable equipment, ensuring that vital assets are always secure, accounted for, and exactly where they need to be. Whether you are looking for automotive key management systems for a busy car dealership, property management key control for an estate agency, or fleet key management solutions for logistics operations, KeyTracker has a tailored solution to meet your specific needs. We also provide specialised emergency services, key tracking, and facilities management asset tracking to ensure that critical operations run smoothly without the interruption of misplaced or unsecured items. Our extensive product range is designed to solve the common problem of how to track business keys and prevent lost keys at work. We offer a wide variety of key tracking solutions, including traditional mechanical key management setups like our highly effective peg-in-peg-out key board systems. For businesses requiring advanced security and detailed reporting, we provide state-of-the-art electronic key cabinets, including the highly sought-after electronic key cabinet with audit trail capabilities. In addition to key storage, we offer secure smart lockers for valuable equipment and intelligent key lockers that protect everything from two-way radios to expensive tools. All of our hardware can be seamlessly integrated with our powerful cloud-based key tracking software, creating an automated key checkout system that significantly improves key control accountability. This software is ideal for organisations of all sizes, serving as the perfect cloud-based key management software for property managers, fleet operators, and facility directors. At KeyTracker, our mission is to enhance your operational efficiency, security, and accountability through robust physical security and intuitive technology. By implementing our secure asset tracking for business, you completely eliminate the risks of unauthorised access, lost keys, and misplaced assets. With nearly 30 years of industry expertise, an in-house research and development team, and a dedicated support staff, we provide reliable systems that save you time and provide complete peace of mind. Whether you choose to rent, purchase, or lease your secure key storage solution, KeyTracker delivers the industry's fastest delivery times alongside remote or in-person installation and training. Never spend time looking for keys or assets again.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good support from Lisa

We've used Keytracker at our development for years and relay on the equipment. We also receive a good back of house service from Lisa Brannon in setting up the contract and agreeing costs. Thank you.

11 de mayo de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Kate, thank you for taking the time to leave such a great review! We're glad to hear that after years of service from us, our equipment continues to serve you well, and we'll make sure Lisa knows her efforts are appreciated.

Valorada con 5 estrellas sobre 5

Good Overall Experience

Keytracker Team are often prepared with a solution to any query we have, as a London based dealership with 2 cabinets, with a busy 420 Key Slots. From Support to After Sales to Maintenance we always have had positive experiences. Chiefly Rico, Michael and Lisa combine to keep our business moving in this area.

6 de mayo de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Alex, thank you so much for your wonderful feedback! We are delighted to hear that our team has consistently delivered a positive experience across all areas of our service. It is particularly rewarding to see Rico, Michael and Lisa recognised by name, we will make sure they know how much their efforts are appreciated.

Valorada con 5 estrellas sobre 5

We currently have a 720 FOB key cabinet…

We currently have a 720 FOB key cabinet and a maintenance contract in place, so far we have not had many issues, and when we did, a phone call to their support line talked me through the issue. I have found them to be polite and professional and nothing is to much trouble.
Larry

5 de mayo de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Larry, thank you for your review! We're glad to hear that you've had such a positive experience with our product and support team. We'll be sure to pass your kind words on to our team!

Valorada con 5 estrellas sobre 5

I had a new e fob reader delivered

I had a new e fob reader delivered to enable me to set up my own fobs for my Key Cabinets in 3 x depots.
I had fantastic support from Rico who talked me through what I needed to do and the whole process was straightforward and enjoyable.
A mention for Lisa too, who facilitated the ordering and prompt delivery. A fantastic experience all round. Thank you.

28 de abril de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Paul, thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear you've had a great experience, and Rico and Lisa will be thrilled to know their efforts made such a difference. We look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Always friendly and helpful

I have been a customer for Keytracker for many years, always helpful to solve any issues I have. Their machines are always reliable and will only need them for their yearly servicing or buying more consumables! Very much recommended

10 de abril de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Darren, thank you so much for your wonderful review and for being a loyal KeyTracker customer over the years! We're delighted to hear that our systems have been reliable and that our team have always been able to help you whenever you've needed it.

Valorada con 5 estrellas sobre 5

With 150 vehicles to manage

With 150 vehicles to manage, security is a top priority for us. The KeyTracker system provides robust security features that help protect our assets. We can easily monitor key usage, set permissions, and generate reports to keep track of all transactions. This level of control has given us peace of mind knowing that our vehicles are secure.I highly recommend the KeyTracker Key Management System to any organization looking to streamline their key management process. The combination of a powerful system and exceptional support from Lisa and the team has made our experience truly remarkable. Thank you, KeyTracker, for helping us manage our fleet more effectively!

1 de abril de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Rob,

Thank you so much for your wonderful 5-star review!

We are thrilled that your new key management system has provided the robust security and peace of mind needed to manage your fleet of 150 vehicles.

We will certainly pass your kind words along to Lisa and the rest of the team. They will be absolutely delighted to know their support made your experience so remarkable.

Thank you for your kind recommendation. We look forward to continuing to support your fleet management needs!

Warm regards,

KeyTracker

Valorada con 5 estrellas sobre 5

Easy interface and control of system

Easy interface and control of system. Support services are excellent when needed. Already have three key cabinets and soon will be five as well as a locker system.
Wouldn't go anywhere else as this is the best system we have come across.

1 de abril de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Leon,

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you find our system interface easy to use and that our support services have been excellent when you needed them. It is wonderful to know that you already have a few of our key cabinets and are planning to expand further.

Your loyalty means the world to us, and we are thrilled to be considered the best system you have come across. We look forward to continuing to support your growing needs!

Warm regards,

KeyTracker

Valorada con 5 estrellas sobre 5

I Would wholly recommend these guys

I Would wholly recommend these guys, Leanne was prompt to reply and catered to our requirements expertly, a pleasure to deal with all round, thank you!

1 de abril de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Daniel,

Thank you so much for your amazing 5-star review!

We are thrilled to hear that you would recommend us and that Leanne was able to promptly and expertly cater to your requirements.

We will be sure to pass your kind words along to Leanne; she will be absolutely delighted to know her efforts made such a positive impact.

Thank you again for choosing us, and we look forward to assisting you in the future!

Warm regards,

KeyTracker

Valorada con 5 estrellas sobre 5

Always quick and efficient

Always quick and efficient. Leanne always goes above and beyond.

26 de marzo de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Tobias, thank you so much for your lovely review, we really do appreciate you taking the time to share your experience! We're delighted to hear that Leanne has been so helpful, and we'll make sure she knows how much her efforts are appreciated.

Valorada con 5 estrellas sobre 5

Top‑Class Service from Jason and Leanne at Keytracker

I’ve had an excellent experience with Keytracker from start to finish. The level of service was outstanding , Jason and Leanne were incredibly helpful, friendly, and went out of their way to make the whole process smooth and stress‑free.
Delivery was super fast, and the product arrived exactly as expected. It’s rare to find a company that combines great customer care with such efficiency, and Keytracker absolutely delivered.
An absolute pleasure to do business with , highly recommended!

19 de marzo de 2026
Opinión espontánea
Logotipo de KeyTracker Ltd

Respuesta de KeyTracker Ltd

Hi Chris, Thank you so much for such an amazing review. Your kind words and recommendation are truly appreciated! We're thrilled to hear that you've had a smooth process from start to finish and that Jason and Leanne were very helpful. We'll be sure to pass this on to them both.

Valorada con 5 estrellas sobre 5

Keytracker are always very supportive

Keytracker are always very supportive. I have had the privilege of utilising key cabinets and any time an issue came around the staff at keytracker have swiftly resolved any issues. I have made multiple calls and emails during my career and never had any hassle ordering items is equally as easy very happy with the level of service.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best item we ever bought, no more looking for keys

Jak, Michael, Lisa, Simone, and Charlotte were absolutely brilliant throughout the entire process, making the entire experience incredibly smooth. Nothing was too much trouble for them, and they handled every aspect of the installation with remarkable efficiency. The installation was not only quick but also exceptionally clean and tidy. I was thoroughly impressed by their meticulous attention to detail and the care they took in ensuring everything was set up perfectly. Additionally, the tutorial on how to use the software was a breeze. They made it incredibly easy to understand, and I feel confident in my ability to navigate the software thanks to their clear and concise instructions

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service

Having used the Keytracker system before, I wanted to install a system within the new company I now work for so I contacted your customer service department for some advice. I spoke to Simone Rogers who was so friendly, helpful, listened to what I wanted, went that extra mile by giving me ideas of what could be achieved & provided a quote.
I have now placed an order & looking forward to receiving our key cabinet - Exceptional Customer Service

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Key Tracker Solution

We first engaged Key Tracker following a series of challenges with missing keys, and the impact was immediate. From our initial enquiry, the team was friendly, approachable, and demonstrated extensive product knowledge, helping us understand exactly how their systems could be applied to our specific needs.

The products themselves are exceptionally well-made and reliable, effectively resolving our issues with key loss. Furthermore, the ongoing support has been excellent. the process for ordering additional parts is simple and efficient. I highly recommend Key Tracker to any organization looking for a robust, user-friendly key management solution

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service by Simone from start…

Excellent service by Simone from start to finish, phone answered quicky, politely, professionally, answered all of my questions with confidence and assured me she could help, e mail confirmation of order received within minutes and postage of my item tomorrow, great customer service 10/10

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

We have worked with Keytracker for more years than I can remember. The team are excellent with their support when we need them
The servicing plan that we have is well executed and Lisa is fantastic with her communication about the system, what we might need and innovative ideas.
All in all a great experience for a reasonable price. Thank you.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Maintenance with Added Training

Contacted by Keytracker for annual service and Michael arrived promptly and carried out the service with minimal disruption to our operations. As an added bonus he also provided some much needed guidance on getting the most out of the system. Amazing service - thank you

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would very highly recommend…

I would very highly recommend Keytracker to anyone looking for a reliable and efficient key management system. In addition, their customer service is second to none. We’ve been using Keytracker to manage our keys for the past 7 years nearly and haven't lost a single set yet. Their professionalism and commitment to customer support have made a real difference.

24 de febrero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más