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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My purchase was for my 16 year old , and guys at kickdrop went truly out their way to source a pair of beautiful Jordans ( pine black high tops ) that my daughter was after for a while. The siz... Ver más

Valorada con 5 estrellas sobre 5

Just received my order today after a hassle of me initially getting the wrong size . Kick drop worked diligently with me .. replacing the order and expediting the correct sizes to me. Shipping was fas... Ver más

Valorada con 5 estrellas sobre 5

I hardly shop online cause I have been bumped before by fishy con artists. However kick Drop has restored all faith great customer service any question I had he replied in good time. You can tell he c... Ver más

Valorada con 5 estrellas sobre 5

Very happy with my purchase. Delivery was speed and great customer service. Kept me informed and checked after the item has been received. Highly recommend and definitely buying more from Kickdrop!

Información sobre la empresa

  1. Zapatería

Escrito por la empresa

Supplying the most exclusive and sought after kicks.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Amazing quality

Amazing quality, Delivery was extremely fast, and customer service has been phenomenal. 5 star rating, highly recommend.

21 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service.

My order was promised for next day but instead arrive few days later in a mashed up box and no effort. When I approached the social media account for my order, they couldn’t even help all I got was ‘apologies’. Ridiculous. The fact that I’m paying over £200 and that’s the service I’m getting? I don’t recommend, this is all of the truth.

21 de septiembre de 2020
Opinión espontánea
Logotipo de Kick Drop

Respuesta de Kick Drop

Hi Asli,

We shipped your order via UPS Next Day but it was delayed unfortunately as your local depot was heavily constrained, as expected with the ongoing restrictions in place, so you order was delivered only 2 days later than scheduled. This was totally out of our control but we apologise for the slight delay.

We sent you an extensive e-mail informing you of this and kept you updated.

Your order was bubble wrapped and packaged safely, so it is not possible for the shoe box to have been 'mashed-up.'

This is the first time we've been informed of a 'mashed-up' box- we weren't informed of this by you before in our prior communication.

We've processed several orders with many happy customers appreciating our quick delivery, brilliant packaging and great customer service.

Regards
The Kick Drop Team

Valorada con 5 estrellas sobre 5

I ordered a pair of trainers for my…

I ordered a pair of trainers for my daughter and I have to say that they arrived on time,the packaging was in imaculate condition. The trainers were perfect and my daughter very happy.
Thank you

20 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, fast delivery. They also follow up to check if you are happy with your order.
Wouldn’t recommend anyone else. 5*

1 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience

I had a great experience with Kick Drop, a discount code was auto added to my order, my trainers came super quickly, and they then personally followed up to check everything was ok with my trainers.

I would definitely use their service again for my luxury trainers, especially in GS sizes which often sell out quickly.

25 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with my purchase

Very happy with my purchase. Delivery was speed and great customer service. Kept me informed and checked after the item has been received. Highly recommend and definitely buying more from Kickdrop!

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kick Drop got the exclusives

I hardly shop online cause I have been bumped before by fishy con artists. However kick Drop has restored all faith great customer service any question I had he replied in good time. You can tell he cares about his customers. Love the creps and I’ll definitely be buying again very soon

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kick Drop Customer Service 10/10

Kick Drop customer service was 10/10, with very fast responses and keeping me in the loop, as they had to source a very sought after pair of sneakers for me. They had a quick turnover time and very quick shipping.

27 de julio de 2020
Opinión espontánea

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