Played this site for years and never had any issues. Great games and some decent wins. Over the past week I've had some larger wins and everytime I want to withdraw it gets cancelled. Its happened aro... Ver más
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Consulta las opiniones de los clientes
Had a few big wins and few big losses on this site, but always reliable when requesting a withdrawal, usually in my account within 3 hours. Now that's better than any other non UK online casinos. Howe... Ver más
La empresa ha respondido
Had a wonderful year playing with kinghills casino so rewarding an superb customer service ... There games are fair an choices are plenty .. I like the way they upgrade you with loyalty an weekly cash... Ver más
La empresa ha respondido
Like every casino it will have its pros and cons but when compared to other casino i find it unmatched with frequent bonuses, events and activities. Still some minor bug issues ive had with certain mi... Ver más
La empresa ha respondido
Información importante
4,4
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 62% de las opiniones negativas
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*SCAM ALERT*They deducted my balance…
*SCAM ALERT*They deducted my balance and when I asked why they replied ohh you had bonus and you won more thats is why we took the money back (my winnings)
4 de abril de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Sagar!
Thank you for reaching out and bringing this matter to our attention.
Upon reviewing your account and gaming activity, we would like to provide further details regarding your winnings and the applicable bonus terms.
When playing with an active bonus, bonus funds are used and winnings are credited as bonus money. The wagering requirements of the bonus have to be met before being converted into withdrawable funds.
Additionally, as per Rule 3.25 in our Bonus Terms, the maximum amount that can be won from a bonus is limited to 10 times the bonus amount received. Any winnings exceeding this limit are adjusted accordingly.
These terms are clearly stated in our Bonus Terms and Conditions, which all players agree to upon registration. Our commitment is to ensure a fair and transparent gaming experience for all users.
Thank you for your understanding
Best regards,
KingHills Team
Amazing Casino
Amazing Casino. My agent Ava was helpful and polite.
4 de abril de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Cameron!
We truly value your kind words and are delighted to hear about your positive experience. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Hasan!
We truly value your kind words and are delighted to hear about your positive experience. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
Great casino
Great casino. Loads of the best slots and chat option is almost instant to be connected to an agent who all who I have dealt with have been 1st class. Also make you feel like your custom is appreciated with bonuses regularly.
31 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Calum!
We greatly appreciate your lovely thoughts and are pleased to hear about your positive experience. Your happiness is vital to us, and your support motivates us to continue providing excellent service.
Thank you for your support; we hope to serve you again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Curtis!
We sincerely appreciate your kind words and are delighted to hear that you had a wonderful experience. Your happiness is our top priority, and your support inspires us to keep delivering exceptional service.
Thank you for being a valued customer. We look forward to serving you again!
Best regards,
KingHills Team
It’s Very good ☺️
30 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hi there, Penny!
Thank you for sharing your positive experience! It truly means a lot to us. Your satisfaction is our greatest reward, and your support encourages us to continue providing outstanding service.
We look forward to welcoming you back soon!
Best regards,
KingHills Team
Very helpful staff and also nice
29 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hi there, Oyuntuya!
Your kind words mean so much to us! We’re delighted that you had a positive experience, and your support motivates us to keep striving for excellence.
Thank you. We can’t wait to welcome you back!
Best regards,
KingHills Team
i like this app is my favourite one and…
i like this app is my favourite one and has good casino games
26 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Bem!
We truly appreciate your kind words and are delighted to hear about your wonderful experience. Your satisfaction means the world to us, and your support inspires us to keep delivering exceptional service.
Thank you for your support. We look forward to welcoming you again!
Best regards,
KingHills Team
the agent Desiree was very helpful with…
the agent Desiree was very helpful with my query and assisted me as much as she could, so thankful for her assistance.
26 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Hamid!
We sincerely appreciate your kind words and are delighted to hear about your positive experience. Your happiness means the world to us, and your support drives us to keep delivering outstanding service.
Thank you for choosing us. We look forward to serving you again!
Best regards,
KingHills Team
Absolutely disgusting casino site…
Absolutely disgusting casino site rejected my documents time and time again they put your winnings back so you will play cause they won't pay out customer service horrible cocky people I'll stick to decent casinos thank you that pay your winnings out they take your deposits though oh yes should be shut down
25 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Margaret!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Best regards,
KingHills Team
Very happy with casino
Very happy with casino, and games, and the customer service team are also very helpful
Desiree was very helpful
25 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Patrick!
Your kind words mean so much to us, and we’re thrilled to know you had a great experience. Your satisfaction is our top priority, and your support encourages us to continue providing exceptional service.
Thank you for being a valued part of our community. We can't wait to serve you again!
Best regards,
KingHills Team
Super professional approach to the…
Super professional approach to the customer
24 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Mariusz!
We greatly appreciate your lovely thoughts and are pleased to hear about your positive experience. Your happiness is vital to us, and your support motivates us to continue providing excellent service.
Thank you for your support. We hope to serve you again!
Best regards,
KingHills Team
Like the games not enough bonus or…
Like the games not enough bonus or loyalty to customers
23 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Craig!
Thank you for your feedback. We truly appreciate it.
We always try to reward our customers with good bonuses, moreover we have daily wheels with their prizes, loyalty program and a lot of others promotions. In order to check them all, please check our Promotions and Bonus terms sections. Providing excellent service is our priority, and we’re always working to make improvements. Please reach out to support@kinghills.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
KingHills Team
Kinghill is the best slots I've plaid…
Kinghill is the best slots I've plaid very helpful and quick response
22 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Lee!
We greatly appreciate your lovely thoughts and are pleased to hear about your positive experience. Your happiness is vital to us, and your support motivates us to continue providing excellent service.
Thank you for your support; we hope to serve you again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Daniel!
We truly appreciate your kind words and are delighted to hear about your wonderful experience. Your satisfaction means the world to us, and your support encourages us to keep delivering top-notch service.
Thank you for your support. We look forward to welcoming you again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hi there, Nichola!
Thank you for sharing your lovely feedback! It brings us great joy to know that you had a fantastic experience. Your happiness is our priority, and your support inspires us to keep striving for excellence.
We appreciate you and can’t wait to serve you again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Adam!
We sincerely appreciate your kind words! It’s wonderful to hear that you had a great experience. Your support keeps us motivated to maintain our high standards and continue delivering outstanding service.
We look forward to seeing you again soon!
Best regards,
KingHills Team
Always quick response good communication
Always quick response good communication
21 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hi there, Martin!
Thank you for your heartfelt feedback! We’re delighted that you had such a positive experience, and it’s our pleasure to serve you. Your support means everything to us and pushes us to keep improving.
We can’t wait to welcome you back again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Matthew!
We sincerely appreciate your thoughtful feedback and are thrilled to hear that you had a great experience. Your happiness is our top priority, and your support encourages us to keep striving for excellence.
Thank you for your support - we look forward to serving you again!
Best regards,
KingHills Team
Love the games lots of promotion…
Love the games lots of promotion amazing customer service
20 de marzo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Christine!
We greatly appreciate your lovely thoughts and are pleased to hear about your positive experience. Your happiness is vital to us, and your support motivates us to continue providing excellent service.
Thank you for your support. We hope to serve you again!
Best regards,
KingHills Team
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