Kinship Opiniones 4

Customer service is very poor

Had an offer to claim a free kitten kit, checked the T&Cs, all okay, I fit the criteria! See criteria below…
“littleKin Packs are open to all new Kinship subscribers who reside in Great Britain and have a puppy or kitten under 12 months.”

My kitten is 6 months old, I’m a new subscriber and I live in Great Britain! So I ordered. Order confirmed, multiple emails to welcome me etc. then an email just now to say order cancelled for no apparent reason? Reason given “not eligible” even though I meet all the criteria. Such a shame as I was looking forward to trying something new for my kitten but I definitely will not be ordering in future now! You just lost a customer! I’m aware it’s free but if you can cancel orders out of the blue like that then it’s just not worth the hassle.

Reccomends not to give dogs sugar.
Does reccomend to give dogs honey and molasses which are no different than sugar.. just cause its a natural product does not mean your dog wont get sick or die from excess. Which is not a lot btw... deplorable site.

They give awesome advice and a free kitten/puppy kit! I recieved a kitten kit which had 2 full size bag of treats, and 2 little containers of cat food, along with coupons that have coupons to get money off a product and one for a free exam for your pup/kitten and for a free 2 pound bag of pet food! A couple weeks after I recieved it, I got an email that if I took a 7 minute survey on the kitten kit I got, that I would get a free e-card that's an amazon 10$! Amazing!