Kitchenfair Opiniones 277

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to use site to order from. I was able to order and have it delivered next day no issues. Product works amazingly well easy to install there's two ways to secure it to the cupboard. As there's no... Ver más

Valorada con 5 estrellas sobre 5

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Ver más

Valorada con 5 estrellas sobre 5

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.

Información sobre la empresa

  1. Tienda de mobiliario para cocina

Escrito por la empresa

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Duplicated supply of knobs

Duplicated supply of knobs handled very well in telling us either to return the items at their cost or keep them if we could use them. Either way we wouldn't be charged twice. Free fasteners to suit the knobs sent as a goodwill gesture with their compliments.

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Good product and Good Service

Ordered some kitchen door handles as some of my original B and Q ones had badly worn. Found exactly what I thought I wanted and the description was bang on, so they fit perfectly. Well packed and fast delivery. Excellent all round service.

22 de abril de 2025
Valorada con 5 estrellas sobre 5

Easy, quick, great quality!

Order came next day, arrived as expected. Easy to put together and good quality and does the job. Service was quite refreshing in comparison to other online orders which have arrived late or faulty.

28 de marzo de 2025
Valorada con 5 estrellas sobre 5

WELL DONE KITCHENFAIR

i am very impressed with how i was dealt with by kitchenfair, i send my measurements and the item that i needed, and i did not think it would get delivered the next day, but it was. Nice to deal with a company that does what it says it will.

17 de marzo de 2025
Valorada con 5 estrellas sobre 5

Helpful Customer Service

Greg from customer service was very helpful and followed up with me when our parcel was lost. In the end got it two days late which was a bit of a shame when I’d paid for next day delivery but still in time for our construction work

31 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered with next day

Ordered with next day, didn't arrive, no way to contact by phone either the seller or the delivery company, all crappy ai bots, will not be using either kf or dx ever again.

I don't know if the delivery has an issue as we are on a new build even though every company has now delivered to us before, or if they are as bad as evri and lie through their teeth either way they did not enter our estate to deliver the "sorry we missed you card" as I was in all day and the cameras cover the road and the estate entrance. Either way I guess I will never know as you can only chat to a bot that is totally useless.

Fuming

"The following day" was 3 days later, and I tried contacting on Friday, and for the record Friday is not the weekend.

13 de diciembre de 2024
Opinión espontánea
Logotipo de Kitchenfair

Respuesta de Kitchenfair

Dear P Drew,

I'm sorry to hear your delivery did not arrive Next Day as promised and DX did not in fact visit your address. They are usually a very reliable courier but unfortunately ocasionally due to traffic, human error and other issues some deliveries are not delivered on time as promised. I can see that your order was then delivered the following day.

I'm sorry you were not able to contact us when you wanted to however our Customer Service do not work over the weekend.

I hope the item you ordered meets your expectations.

Kind Regards,
Greg~

Kitchenfair Customer Service

Valorada con 5 estrellas sobre 5

Perfect replacement handles

Handles were just as described. Little thinner than the ones I was replacing but that was expected, they were really good value for money.
I was having problems finding ones that I liked that would fit the holes already drilled on my cabinet doors.
These were a perfect fit :)
Cabinets look so much better now

26 de febrero de 2024

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