Kitchens plus Bathrooms Opiniones 1624

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would avoid this company. They fitted a kitchen and a bathroom for us starting September 2025. As I write this review April 2026 the kitchen is not yet finished. We chose them because they 'take... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adrian was very polite, convincing and very reassuring. He gave me a quote and kept in touch during the process. The installation and flooring men did excellent jobs, I was away and they did great.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Scott came round yesterday to give us a quote for a new kitchen. He was great, very thorough, knowledgeable and listened to exactly what we were looking for and worked within our budget. He gave us a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the 1st day of taking old kitchen out to the day of completion all tradesmen were polite, tidy and friendly. I was kept up to date with any dates of when people would be arriving to do their part... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de cocina
  2. Reformas de baño

Escrito por la empresa

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


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4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Avoid

I would avoid this company. They fitted a kitchen and a bathroom for us starting September 2025. As I write this review April 2026 the kitchen is not yet finished.
We chose them because they 'take care of everything'. Managing every aspect of the fit so you only have to deal with them.
While the quality of the products is great, chasing up issues and getting things finished has been far from hassle free and was more like a full time job for us. In installing the bathroom they damaged the kitchen ceiling and walls they had just fit, skimmed and decorated and after much time and MANY phone calls they are refusing to fix the damage because it was caused by the fitter and I will have to take it up with them. Which is the opposite of them 'dealing with the fitting and everything so that's why we are a bit more expensive' line we got from sales when we chose them.

24 de abril de 2026
Opinión espontánea
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Dear AG, I’m very sorry to hear that your experience has not been as we would have expected, and I’d like to look further into this for you. If you could kindly provide some further information to help us identify you, I will investigate and come back to you in due course. Thank you for highlighting this to us.

Valorada con 5 estrellas sobre 5

100% recommend

The whole process was fantastic. The quality is amazing and the price blow me away. 5 stars isn’t enough highly recommend.

1 de abril de 2026
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Dear Gary, thanks very much indeed for saying you’d recommend us following your installation, we really do appreciate it.

Valorada con 5 estrellas sobre 5

Unbelievable experience

Unbelievable experience. Design Engineer called Chris came round to design our kitchen. Couldn’t have asked for better service. Highly Recommend

8 de abril de 2026
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Thank you so much for your kind words about Chris, it’s always great to receive positive feedback and I’m sure he’ll be thrilled to read this.

Valorada con 4 estrellas sobre 5

Kitchen unrecognisable

This is the second time we have used this company... They listen and design to what you want, the fact that the actual build and tradesman is outsourced to Lou and his team is a game changer everything was organised to perfection and communication was great, as alway coming to the end of the job there was a few things we were waiting on being completed but it honestly didn't affect the process one bit.
I would say the beginning bit of the process is still needing room for improvements, the back office were rude and unhelpful until we had someone who we relied on, Bethany was great... I don't like the fact you pay upfront as it gives you no leverage I case anything goes wrong

5 de marzo de 2026
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Dear Chloe, thanks you very much for taking the time to share your feedback, we really do appreciate it and will use it to improve our service in the future. I’m thrilled to hear how pleased you are with the finished installation and hope that you will consider using us again if you ever require further home improvements.

Valorada con 5 estrellas sobre 5

Adrian was very polite

Adrian was very polite, convincing and very reassuring. He gave me a quote and kept in touch during the process.
The installation and flooring men did excellent jobs, I was away and they did great. finished on time. And tidied up after each work. Never came home to an unkept kitchen due to renovation work.

27 de febrero de 2026
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Dear Kemi, thanks very much for your kind words about Adrian, we really appreciate the feedback.

Valorada con 5 estrellas sobre 5

Kitchen Installation

From the 1st day of taking old kitchen out to the day of completion all tradesmen were polite, tidy and friendly. I was kept up to date with any dates of when people would be arriving to do their part of the installation. Joe who fitted the kitchen units was particularly stand out amazing. I would definitely recommend this company to anyone considering having a new kitchen fitted. I would use them again without hesitation.

19 de febrero de 2026
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Dear Maria, thank you very much for taking the time to post your review, and especially for saying you’d use us again, we really do appreciate it.

Valorada con 5 estrellas sobre 5

Excellent quote meeting with kitchens plus bathrooms

Scott came round yesterday to give us a quote for a new kitchen. He was great, very thorough, knowledgeable and listened to exactly what we were looking for and worked within our budget. He gave us a fantastic quote and we are so excited to get our kitchen installed in a few weeks! I would 100% recommend and look forward to writing another review once the kitchen has been installed.

28 de marzo de 2026
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Dear Elizabeth, thank you very much indeed for taking the time to provide feedback about your experience with Scott, we are very grateful to you and I look forward to hearing how your installation went in due course.

Valorada con 5 estrellas sobre 5

Just recently agreed for kitchen plus…

Just recently agreed for kitchen plus bathroom to install a new kitchen in the cominng weeks. I was dealing with Jordan Drape. I was very Impressed with is knowledge and information that was giving to me, professional, friendly and made me very comfortable that I was with the right company to give me the kitchen of my liking.

24 de marzo de 2026
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Dear Darren, thanks very much for your kind words about Jordan, we really do appreciate it.

Valorada con 5 estrellas sobre 5

The work we had done in the kitchen execllent.

The work was excellent.
The timing was great and worked well between my and my husband's shifts well.
All the staff were great.

9 de febrero de 2026
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Dear Dawn, thank you very much for your review, we really do appreciate it.

Valorada con 1 estrellas sobre 5

Been pressured

Before anyone came out I mentioned I do not like been pressured…. Bathroom quote just over £12000 but if I do deal of the day dropped to just over £9000 if that’s not been pressured what is …give the best price firstly …yes quality was good … felt total pressure . I have spoken to the manager

4 de marzo de 2026
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Dear Geoff, I’m very sorry to hear that you weren’t happy with our representative, it’s certainly not what we want to hear. Pressure selling is absolutely not what we are about, so I’d like to find out more about your experience. If you can provide some further information I will ensure you are contacted by senior management as soon as possible to help us get to the bottom of this. Thank you for highlighting this to us.

Valorada con 5 estrellas sobre 5

Dean designer

Dean was very easy going and not pushy in the slightest which is very important to us.very informative and made everything easy to understand.its the first time we've had a designer/sales person and it was a pleasure in his company.

28 de febrero de 2026
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Dear S Mac, thanks very much for your feedback about Dean, we really are grateful to you for sharing this with us.

Valorada con 5 estrellas sobre 5

We are absolutely delighted with our kitchen

We are absolutely delighted with our new kitchen.
David was really helpful and patient in designing a kitchen to suit us.
The old kitchen was removed and everything including appliances.
Steve the electrician re wired and did a bit extra for us.
The plasterers Lee and Nick were also fabulous and they too did extra.
The kitchen fitter Steve was also brilliant and stayed late to complete.
Floor fitter Steve did an amazing job with laying the floor and into some tricky corners.
The whole job was overseen by Ian and Lewis, with regular visits and phone calls.
All in all a fab job by a fab team.
And thank you Bethany for checking in to see how it was going and if we were happy.
Can’t recommend Kitchens Plus highly enough.
Jill and Allan Brookbanks

5 de febrero de 2026
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Dear Jill, thank you so much for your lovely review, we really do appreciate the feedback and I’m sure everyone involved will be delighted to read this.

Valorada con 4 estrellas sobre 5

Adrian the Designer

Adrian the Designer was very friendly and patient and took the time needed to get know us and what we wanted for our bathroom. Lovely lad.

22 de enero de 2026
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Dear Georgia, thanks very much for your feedback about Adrian, it’s greatly appreciated and lovely to hear.

Valorada con 5 estrellas sobre 5

Chris designer

Had chris out from kitchens plus to design a kitchen for me from the get go chris really understood what we wanted and was so helpful putting it altogether we was so impressed with the design the quality of the products he showed us down to cabnets worktops doors etc which really helped us make our decision

13 de febrero de 2026
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Respuesta de Kitchens plus Bathrooms

Dear Junesams, thanks very much for taking the time to provide feedback about Chris, we really do appreciate it.

Valorada con 5 estrellas sobre 5

David the kitchen designer has been…

David the kitchen designer has been very patient with me whilst I’ve been undecided what I want to do. He’s designed us a lovely kitchen with an excellent price. Can’t wait to see it when it’s all done.

5 de febrero de 2026
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Dear Rebecca, thank you so much for taking the time to provide feedback about your experience with David, we really appreciate it and I’m sure he’ll be delighted to read this.

Valorada con 5 estrellas sobre 5

Chris design

Thanks to Chris who has just designed a great looking kitchen very professional in every way, helped us look at different ideas that we didn’t think of. I would definitely recommend asking for Chris’s advice if it’s a kitchen you want.

5 de febrero de 2026
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Dear Kerri, thanks very much for your kind words about our designer Chris, I’m sure he’ll be thrilled to hear how happy you are with him.

Valorada con 5 estrellas sobre 5

Top notch experience

We had a quote today from a lovely gentleman called dean and he was absolutely amazing. He walked us through every step of the process and I was blown away when I saw the 3d design I never imagined the design he came up with and although I couldn’t commit today the 12 month price guarantee is incredible I would highly recommend this company

4 de febrero de 2026
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Dear Lisa, thanks very much indeed for sharing details about your experience with Dean, we really appreciate the feedback. I’m sure that Dean will be delighted with your kind words and I hope that we may be able to assist you at some stage in the future should your circumstances change. Thanks again.

Valorada con 5 estrellas sobre 5

We’ve just had a new kitchen fitted

We’ve just had a new kitchen fitted. It’s been a great experience from start to finish. All the tradesmen were very professional and polite, we had follow up phone calls from management which was very reassuring, We would definitely recommend this company.

3 de febrero de 2026
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Dear Lynne, thank you so much for saying you’d definitely recommend us following your installation, we really do appreciate it.

Valorada con 5 estrellas sobre 5

I have recently got a lichen fitted…

I have recently got a lichen fitted just before Christmas.. I couldn’t be happier with the outcome… from the sales team to the kitchen designer.

The kitchen quality is outstanding, Lewis and ian who carried out my survey and were my point of contact through the whole process were faultless, always on the other end of the phone when needed and nothing was ever an issue,
Neil the joiner who fitted my kitchen was top draw, his attention to detail was perfect and a credit to his craft..

Everything wasn’t straight forward as a big job never is especially before Christmas but an over all 5 star rating is well deserved..

Thanks guys

27 de enero de 2026
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Dear Ben, thank you very much indeed for taking the time to post your review, we really do appreciate the feedback.

Valorada con 5 estrellas sobre 5

Highly recommended firm.

Highly recommended firm.
Easy process from start to finish.
Skilled tradesmen and Ian the project manager was fantastic, very accommodating and a pleasure to deal with.
Finished kitchen was fantastic.
Same company booked to replace bathroom.

23 de enero de 2026
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Respuesta de Kitchens plus Bathrooms

Dear Claire, thanks so much for your feedback, we really do appreciate it and thanks also for your repeat business, I hope your bathroom experience is just as good.

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