Intended to act on behalf of my family…
I am trying to act on behalf of my family member who is currently in poor medical condition. I needed assistance to serve legal papers, as I live overseas and am unable to handle this myself.
I reached out to these individuals for help, and they initially responded very quickly, seemingly eager to take on the job. However, after I sent them all the required information, they came back with an excuse that the KYC verification had failed. When I asked for more details about why the KYC failed and how to resolve the issue, they never responded again, and the process was simply dropped. Time waster, highly don't recommend this company.
Respuesta de KittyHawk Investigations
We’re sorry to hear you feel this way and appreciate your feedback.
As part of our legal obligations, we are required to complete KYC checks on individuals instructing us before proceeding. Unfortunately, these requirements were not met, so we were unable to proceed.
Due to the time-sensitive nature of the matter, we could not take this further without successful verification.
Please feel free to contact us directly if Iyou would like to discuss this further.
