I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Ver más
La empresa ha respondido
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Ver más
La empresa ha respondido
Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa para mujeres
- también en la categoría
- Tienda de ropa
Sobre Klass - Affinity Sterling Mills
Escrito por la empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito por la empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Información de contacto
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Reino Unido
Get 15% Off Your First Order
4,7
Excelente
130 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 84% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Barbara,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Very happy with my purchase seems good…
Very happy with my purchase seems good quality
28 de septiembre de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Morning Susan,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
The website has a wide range of styles…
The website has a wide range of styles and colours.
28 de septiembre de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Morning,
Thank you for your kind feedback as it is really is appreciated. I hope we can welcome you back in the future!
I was able to order the garment viewed…
I was able to order the garment viewed on their website and the items were delivered within a couple of days. Very good quality and service.
30 de julio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Virginia,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Quick easy to order items second to…
Quick easy to order items second to none
Have bought quite a lot over last few months hundreds of pounds
Some excellent some midioco
6 de agosto de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Evelyn,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Great service, one happy customer
I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put me at ease and made several suggestions, all lovely looking. On seeing my uncertainty in choosing a size, she offered to let me try it on in the changing room since there were no other customers which was appreciated, particularly in current climate. As a result, shop made a sale and I left as a very happy customer. Thanks Elaine and Klass!
11 de agosto de 2026
Opinión espontánea
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Sally,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Very good sales lady who was so…
Very good sales lady who was so helpful. I ended up by 4 dresses. Good quality for the price.
28 de julio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Margaret,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
High quality clothes
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing
First klass choices
Very fast delivery service on time for my sisters party
Very good website
27 de julio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Joyce,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
most helpful from start to finish
8 de julio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back in the future!
I think it’s a very pretty dress that’s a winner for me.
I think it’s a very pretty dress that fits me perfectly apart from the length as I’m only 5 foot 2 but I have someone who can shorten it for me.It’s a go anywhere dress but not too flashy so I love it.
6 de julio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Polly,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Lovely dress
Easy to use website dress lovely quality and fits to size promo delivery
11 de mayo de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Madeline,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Bought a beautiful dress
Bought a beautiful dress, shop assistant was really helpful and helped me to find the right size of top from their online shop, was easy to order and really quick delivery, item as described
8 de junio de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Returns
I need to return the item and return procedure is ridiculous. I don't have a printer or anyone to ask. Why not just have returns that can be taken to the post office. Will never order again or recommend Klass.
28 de mayo de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Trisha,
You can take a return to the post office with a QR code and they will print the label off for you.
Please don't hesitate to contact us on our socials or on 0333 996 0014 and we will be more than happy to help.
The goods were excellent
The goods were excellent, and of a high quality. Delivery was prompt.
5 de mayo de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon May,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
fast refund
fast refund - sadly item did not fit and they did not have a larger size available
27 de abril de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Alison,
Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.
I hope we can welcome you back again in the future.
Respuesta de Klass - Affinity Sterling Mills
Good Morning Gwen,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Lesley, thanks for your kind feedback. I'm glad to learn that you are happy with our service and I hope we can welcome you back again soon!
I returned item I bought online to this…
I returned item I bought online to this store and staff were very helpful
31 de marzo de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Morning Linda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Slip on and go
I brought one of these dresses from a garden centre years ago and love it. The other day I was thinking that I wanted a dress that I could slip on and go and suddenly thought of the Klass dress that I brought, hence buying two more. Good value for money and can wear them anywhere.
16 de marzo de 2026
Respuesta de Klass - Affinity Sterling Mills
Good Afternoon Sheila, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.