Klass - Affinity Sterling Mills Opiniones 

124
TrustScore: 4.5 sobre 5

4,6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Ver más

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Valorada con 5 estrellas sobre 5

I have lots of items recently The knee length trousers after a wash all fray at hem Blouses well some are good others rubbish I got 5 on Thursday one white one was like a rag in bag and all... Ver más

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Valorada con 5 estrellas sobre 5

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Ver más

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Valorada con 5 estrellas sobre 5

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... Ver más

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Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Sobre Klass - Affinity Sterling Mills

Escrito por la empresa

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Escrito por la empresa

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Información de contacto

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Reino Unido

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4,6

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 84% de las opiniones negativas

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4,6

Todas las opiniones

(124)

1933 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Disappointed with customer service

I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good

31 de octubre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.

Valorada con 4 estrellas sobre 5

Very well

Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.

30 de octubre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Valorada con 5 estrellas sobre 5

I have had a bought clothes from Klass…

I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.

7 de octubre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Valorada con 5 estrellas sobre 5

fitted like a dream

My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.

13 de octubre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Valorada con 5 estrellas sobre 5

Well worth a visit lovely clothing 👍

Excellent service fast delivery too would recommend ⭐️

13 de octubre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Lovely dress too long

Lovely dress too long
Lovely style and material

12 de septiembre de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Valorada con 5 estrellas sobre 5

Having something i liked

30 de junio de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Valorada con 5 estrellas sobre 5

dress

very quickk

7 de julio de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Good quality size accurate

Good quality size accurate

29 de mayo de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Morning Cynthia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Valorada con 4 estrellas sobre 5

Delivery was quick

Delivery was quick. Unfortunately I had to return one item but their return system is so easy.

7 de mayo de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Jill, thank you for taking the time to write us a review. I am pleased to hear that you are satisfied with our service, however I am sorry to hear that one of the items wasn't for you.

Valorada con 3 estrellas sobre 5

Poor lighting in the newly furnished…

Poor lighting in the newly furnished tillicoultry store. Very off putting.🙄

8 de mayo de 2025
Opinión espontánea
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Alison, I am sorry to hear that you had an unpleasant shopping experience whilst in-store. However, I hope we can still welcome you back in the future.

Valorada con 5 estrellas sobre 5

Lovely dress feels great on just sent…

Lovely dress feels great on just sent for another one in different colour

30 de abril de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good afternoon

Thank you very much Brian for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

Valorada con 5 estrellas sobre 5

Beautiful clothing at a reasonable…

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t always a vibrant as the photos made out. Imagine my delight when the I opened the package, and to my delight the colours were just as described!

30 de abril de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good afternoon

Good Afternoon Tracey, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kate - klass.co.uk

Valorada con 5 estrellas sobre 5

Very helpful told me step by step was …

Very helpful told me step by step was happening and came on time

19 de marzo de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good morning Christine

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kate - klass.co.uk

Valorada con 2 estrellas sobre 5

Jacket overpriced

Service is excellent.
I just felt the jacket was not worth the price, even with the discount off. It was very very lightweight and reminded me of a kagool type jacket.
Not what I was looking for. Looked lovely on the photo.

21 de marzo de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good Afternoon Margaret, I am sorry to hear that this jacket was not for you.

Valorada con 5 estrellas sobre 5

The tops are well made and accurate…

The tops are well made and accurate against size guidelines.

21 de marzo de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good morning Nick

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Valorada con 5 estrellas sobre 5

Good quality clothes

Good quality clothes, well made, true to size

10 de febrero de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good afternoon Sandra

Thank you for your review! We are ecstatic you had such an enjoyable time shopping with us. We hope to see you again.

Kind Regards Kate - klass.co.uk

Valorada con 5 estrellas sobre 5

Ease of returning parcel if necessary

Royal Mail delivered parcel carefully and on time.
So beneficial to have a returns label included , especially for me being an older person.

10 de febrero de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good afternoon Helen

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kate - klass.co.uk

Valorada con 5 estrellas sobre 5

Very helpful and polite staff

Very helpful and polite staff, offered a reward card which is helpful as I shop with klass alot

20 de enero de 2025
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Respuesta de Klass - Affinity Sterling Mills

Good afternoon Brenda

Thank you for your lovely review!

Kind Regards Kate - klass.co.uk

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