KMS Tools & Equipment - Calgary Opiniones 185

TrustScore: 4.5 sobre 5

4,4

6311 Centre Street SW, T2H 0C7 Calgary, Alberta, CA


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 2 products from KMS Calgary. 1 was available immediately, while the second would be transferred from another store in a week or so. KMS had no problem holding the first until the second a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always great experience when I go to KMS in Calgary. On my latest visit the staff was very helpful in finding a particular saw rather than just telling me the aisle, which is what I had asked. The c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wendy at cash is awesome friendly and quick like lightning. Also Wilburn is a living legend, always eager to help me find whatever I need and often has great suggestions for my next tool or acce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone I spoke to at KMS Tools in Calgary, both on the phone and in person, was incredibly helpful. They answered my long list of questions thoroughly and with great patience when I didn't know an e... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de herramientas
  2. Proveedor de herramientas neumáticas
  3. Proveedor de equipos de seguridad
  4. Tienda de insumos para soldadura
  5. Tienda de insumos para artesanías en madera

Escrito por la empresa

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Información de contacto

  • 6311 Centre Street SW, T2H 0C7, Calgary, Alberta, Canadá

  • 403-457-3537

4,4

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 52% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Knowledgeable Staff and Great Products

Knowledgeable staff, great products and reasonably priced tools and equipment.

15 de julio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.

Valorada con 5 estrellas sobre 5

Helpful Clerks

The clerks are so helpful. They have found items that I thought were sold out.

29 de julio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

It's rewarding to know you had a good experience with us. We look forward to serving you again.

Valorada con 5 estrellas sobre 5

The place I like to check first

Good selection of tools. Easy to figure out from the website whether what you need is in stock. Helpful staff, good prices. No fee to become a "member" and get the discount, just your name and phone number IIRC, and there's been no misuse of my phone number. If I'm looking for tools, I always check the KMS site first.

1 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.

Valorada con 5 estrellas sobre 5

Staff are friendly and knowledgeable

Staff are friendly and knowledgeable
They showed me where to locate the items I was looking for

10 de julio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.

Valorada con 5 estrellas sobre 5

Great service!

Great service from a friendly and knowledgeable staff. One of the best selections of brand name tools and machines that I've ever seen in a store!

1 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing for KMS Tools & Equipment.

Valorada con 5 estrellas sobre 5

The right tools and various price…

The right tools and various price ranges. Knowledgeable staff who care about the product and customer.

22 de julio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.

Valorada con 1 estrellas sobre 5

I ordered auto parts that took over 6…

I ordered auto parts that took over 6 months to arrive, by then I had sold the truck… Since posting this review KMS has reached out and given me additional credit to offset the inconvenience
Update: the credit never materialized, dropped rating back to 1

29 de junio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Hello Mike

We can understand your frustration with long backorders. Unfortunately sometimes our suppliers are unable to provide accurate or timely lead times. It sounds like we missed the mark on our communication on this with you.

Normally backorders are filled relatively quickly and our communication is up to date so you are notified with accurate information. We appreciate your business and hope this experience has not discouraged you from shopping with us.

Update: Hi Mike, I see in our system a credit was added to your account on Aug 24th 2023. It is still there and available for you to use.

Thank You
The KMS Tools Team

Valorada con 5 estrellas sobre 5

Honest to Goodness reliable service.

I got exactly what I was expecting to get. The service at this location is simply the best. I recommend anyone who appreciates friendly service, to visit this business. Lastly, I've shopped at this KMS Tools & Equipment for many years and will continue to do so. Thank you. Hector McGrath (Inspector Hector).

29 de junio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, knowledgeable staff, wide selection of products at affordable prices

14 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.

Valorada con 1 estrellas sobre 5

Non professional

Positioned as professional tools sellers KMS not even close to this rank. My back order for Milwaukee voltage tester was dragged 3 months and as a result (after 3 appearances in Calgary store and discussions with customer service and store manager) I decided to cancel this order. I returned all tools purchased from KMS and asked to unsubscribed me from KMS member and email as well.

5 de abril de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Hello Val

We apologize for the experience you had ordering this item from us. This item is on a long term backorder from our supplier due to manufacturing delays. Sometimes these situations are out of our control and our supplier may not give us accurate or up to date information.

We understand this can be frustrating. We strive to provide accurate and timely communication on backorders and it sounds like we missed the mark on this one.

If you would like to shop with us again please reach out to the Calgary Store Manager. We have a vast supply of in stock items in our catalog and most backorders are filled timely.

Thank you
The KMS Tools Team

Valorada con 1 estrellas sobre 5

I ordered two pipe stands and only…

I ordered two pipe stands and only received one. I'm still waiting for the other one ....Can't really do anything with just one pipe stand, you need two.

14 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Hello

It seems we only had one pipe stand in stock at your local store at the time of your order. We are sourcing the second one from another KMS Tools location. We do our best to keep our stock levels up and as a service to our customers we offer free transfers from other stores when we happen to not have what you need.

We are following up with your item and will make sure we contact you as soon as it is ready for pick up at your selected store.

We appreciate your feedback.
The KMS Tools Team

Valorada con 5 estrellas sobre 5

Friendly staff with tons of variety but…

Friendly staff with tons of variety but make sure your credit card is paid off because there’s always something that you miraculously need !!

4 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.

Valorada con 5 estrellas sobre 5
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.

Valorada con 5 estrellas sobre 5

The best tool store in Calgary

I always get my questions answered and leave with what I come for. Jay in Calgary is a wealth of knowledge and information, he is very helpful. KMS is my go to tool store. All the staff are very friendly and helpful

20 de julio de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.

Valorada con 5 estrellas sobre 5

Country Rich Craft Homes Ltd loves Kms tools

It’s a great place to shop if you’re running a construction company like we are. They post deals monthly and have everything we need tool wise in one location. We also own a 1969 gmc and we use the c.a.r.s section that they have for replacement parts.

16 de agosto de 2023
Logotipo de KMS Tools & Equipment - Calgary

Respuesta de KMS Tools & Equipment - Calgary

Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.

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