Knivesandtools.ie Opiniones 

1844
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really quick delivery. High-quality product, nicely packaged and boxed. Exactly as described- maybe even better.

Valorada con 5 estrellas sobre 5

I had a very positive customer service/warranty experience recently. A 3 year old item developed a malfunction and it was replaced with a newer model on the basis of a written description and picture... Ver más

Valorada con 5 estrellas sobre 5

I have been ordering from Knives and Tools couple of times. Every time I'm experiencing an outstanding service and communication. The prices are reasonable and so are the shipping charges. I'm recomm... Ver más

Valorada con 5 estrellas sobre 5

This is my second purchase from knivesandtools, first was the spyderco salt serrated and just recently the spyderco dragonfly 2. Both excellent quality and very sharp from factory. Very pleased with k... Ver más

Información sobre la empresa

  1. Cuchillería

Escrito por la empresa

The online shop for kitchen knives, pocket knives, torches and binoculars. Are you a fan of real quality products? We test all our products ourselves and have selected the sharpest knives and the strongest torches for you. At Knivesandtools.ie you will find superior quality kitchen knives, torches, pocket knives and binoculars for the best possible prices. Cooking and outdoor enthusiasts have come to the right place.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

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4,6

Todas las opiniones

(1844)

59 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have ordered a number of items from…

I have ordered a number of items from this company over the last number of years, they have always arrived on time.
I would be more than happy to recommend the company to a friend.
My experience with this company has been very positive.

25 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always a 5 star experience with…

Always a 5 star experience with knivesandtools.
I started using the one day shipping here to ireland as its much more convenient than awaiting my package from our local postal service which isn't their fault either ,I would recommend knivesand tools to any of my irish friends

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy

Very easy, quick & simple interaction. The product was perfect, the highest quality.

20 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good company, bad courier service

The company is quick to post, has great choices and good prices. BUT: They use as courier UPS, the most useless courier ever. My parcel went from the Netherlands to Italy, then France, finally to the destination Ireland, where they couldn't find the address (which was correct), changed depots and were very unhelpful when phoned. I had to drive (1 hour) to an agreed depot to collect the parcel myself. UPS is the reason I wouldn't order from knives&tools again - unless they change the courier.

16 de febrero de 2024
Opinión espontánea
Logotipo de Knivesandtools.ie

Respuesta de Knivesandtools.ie

Dear Petra,

Thank you for your feedback.

We appreciate you appreciating our service and products. We are sorry you experienced problems with the courier service. We will take your comments about UPS to heart and see how we can improve our delivery options for a better customer experience.

-Knivesandtools

Valorada con 5 estrellas sobre 5

Great service

I ordered everything I needed on the website and a few days later it arrived on my doorstep! What more do I need.

9 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought the morakniv bushcraft knife and…

Bought the morakniv bushcraft knife and it is wonderful. Used it like an axe to hack on trees, made tinder shaving and it went through it all no problem. It didn't have any chips dents or nothing it went through it like butter. Absolutely recommend this knife, I was so good in fact my finger nearly came off after not being careful

12 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Printed address label was wrong even…

Printed address label was wrong even though I definitely gave the correct address. Had to call UPS to sort it out and package arrived much later than expected.

7 de febrero de 2024
Opinión espontánea
Logotipo de Knivesandtools.ie

Respuesta de Knivesandtools.ie

Dear Darragh,

We are sorry to hear that you have had problems with your order and that the delivery address on the label was wrong. This can indeed be frustrating, especially if you where sure you have provided the correct address.

It is good that you contacted UPS to resolve the issue, but it is understandable that it caused delayed delivery and inconvenience.

We always strive to provide optimal customer service and we regret that we did not meet your expectations in this case. We will investigate internally what went wrong to ensure this does not happen again.

-Knivesandtools

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