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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We definitely would recommend all the fur parents to join Knose. They are very professional, responsive and supportive for my dog, Tilly. One example is when Tilly have torn her cruciate ligament and... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Worst company ive ever had to deal with, ive had 14 claims and 14 times ive had to spend at least 40 minutes chasing my refund. They come up with all the excuses under the sun its a joke. Then they gu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been with Knose for many years and will never move. They are so great to deal with and so supportive when we had our very sick dog Beau in emergency care. I trust these guys with our pooches... Ver más

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Valorada con 5 estrellas sobre 5

Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para animales domésticos

Escrito por la empresa

Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Knose knows best!

We have been with Knose for many years and will never move. They are so great to deal with and so supportive when we had our very sick dog Beau in emergency care. I trust these guys with our pooches lives.
I always recommend them to anyone who has pets and steer them away from any others only because of them all having the same underwriters and not having a point of offence like Knose! Knose knows our fur babies. Thanks Team.

14 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Hi Tina, this absolutely made our day — thank you so much! We're so sorry to hear Beau had a tough time in emergency care, but we're so glad we could be there for your family when it mattered most. Your trust and loyalty over the years means the world to us, and we love that you're spreading the word. Give those pooches a big cuddle from the Knose team!

Valorada con 1 estrellas sobre 5

Worst company ive ever had to deal…

Worst company ive ever had to deal with, ive had 14 claims and 14 times ive had to spend at least 40 minutes chasing my refund. They come up with all the excuses under the sun its a joke. Then they guarantee you it won't happen again but it does EVERY SINGLE TIME. Do yourself a favour and do not insure your pet with this lot you will spend half your life chasing your money.

27 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Hi Kerrie, thank you for sharing this. We're really sorry to hear you've had such a frustrating experience across multiple claims. This is not the standard we hold ourselves to, and we understand how disheartening it must be to feel like your concerns haven't been resolved. We'd genuinely like to look into this for you. Please reach out to us at support@knose.com.au (Att: Lisa) so we can investigate this for you.

Valorada con 5 estrellas sobre 5

Honouring a complex claim

Our situation was considerably complex and it was a huge relief when Knose honoured our insurance claim when only being with them in such a short period of time.

3 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks, Sharon. We’re pleased we could assist and appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

We definitely would recommend all the…

We definitely would recommend all the fur parents to join Knose. They are very professional, responsive and supportive for my dog, Tilly. One example is when Tilly have torn her cruciate ligament and we managed to quickly get the pre approval done by them for the surgery. Their communication is definitely a plus either through phone and email. Thank you.

17 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much, Edwin. We’re really glad we could support you and Tilly during her surgery, wishing her a smooth recovery.

Valorada con 5 estrellas sobre 5

Knose has been helpful and kind…

Knose has been helpful and kind throughout every claim for our boys. We are so grateful for the benefits received through this insurance. It has certainly been worth it.

16 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much, Kylie. We’re really glad we could support you and your boys — your kind words mean a lot to our team.

Valorada con 5 estrellas sobre 5

Fabulous service and easy claim process

Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.
Very friendly and efficient over the phone staff…
Fabulous service…….Thankyou

13 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thank you, Anita. We’re glad we could resolve things quickly once we connected — and we appreciate your kind words about the team.

Valorada con 5 estrellas sobre 5

The claims process is always very easy…

The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they want to scrutinise each claim to insure it's correct and payable.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Hi Andrew, thank you so much for the kind words. We're glad to hear the claims process has been easy for you! We appreciate the feedback on vet integration too — it's a great suggestion and something we're always thinking about as we look to improve the experience. Thanks for being part of the Knose community!

Valorada con 5 estrellas sobre 5

Everyone that I had spoken to was very…

Everyone that I had spoken to was very lovely and so helpful and understanding with all my questions.

9 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much, Megan. We’re really glad our team could support you — your kind words mean a lot.

Valorada con 5 estrellas sobre 5

Quick response

Quick response, kept updated with progress and received refund promptly

8 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Hi Kylie, that's wonderful to hear! Thank you for sharing!

Valorada con 4 estrellas sobre 5

The claims process was quick and easy

The claims process was quick and easy. I would rate them five stars if you could do a no gap claim straight at the vet.

8 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thank you, Lee. It’s great to hear you’ve had a positive experience, and we appreciate you sharing your thoughts with us.

Valorada con 5 estrellas sobre 5

Ease of process and regular updates…

Ease of process and regular updates without having to prompt: fabulous service throughout!

8 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much, Nell. We’re really glad you felt supported throughout — we appreciate your kind feedback.

Valorada con 5 estrellas sobre 5

Knose has always been there for us

Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service changes.

1 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thank you so much, Nicolette. We really appreciate your trust and are glad we’ve been able to support you over time. Your kind words mean a lot to our team.

Valorada con 5 estrellas sobre 5

Easy to submit claim

Easy to submit claim, and very quick payment

1 de abril de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much for your feedback — we really appreciate it!

Valorada con 4 estrellas sobre 5

1st time claim with Knose

Any time I had to speak or email knose team they were always polite. Caring. Helpful.

Claim was delt with in a very timely and professional caring way

24 de marzo de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thanks so much, Sue. We’re really glad you felt supported throughout your first claim — your kind words mean a lot to our team.

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Excellent Pet Insurance

⭐⭐⭐⭐⭐ Excellent Pet Insurance – Highly Recommended

I’ve had a fantastic experience with this pet insurance company. Their coverage is comprehensive and gives me real peace of mind knowing my pet is protected in case of unexpected illness or accidents.

The claims process is quick and straightforward, and I’ve always found their customer service team to be helpful, responsive, and professional. Reimbursements are processed efficiently, which makes a huge difference when dealing with expensive vet bills.

What I appreciate most is the transparency—there are no hidden surprises, and everything is clearly explained from the beginning. It’s clear they genuinely care about pets and their owners.

Overall, this is a reliable and trustworthy insurance provider. I would definitely recommend it to any pet owner looking for quality coverage and great service.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Hi Kent. Thank you for such a lovely review. We’re delighted to hear you’ve had a positive experience and really appreciate your trust in Knose.

Valorada con 5 estrellas sobre 5

So great each claim I have put through…

So great each claim I have put through has been paid 90% I’m really happy with the service and experience with KNOSE

18 de marzo de 2026
Opinión espontánea
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Respuesta de Knose Pet Insurance

Thank you, Renee. It’s great to hear you’re happy with the service — we really appreciate your feedback.

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