Kraken Opiniones 

I HONESTLY THOUGHT THEY WERE THERE TO SAFE GUARD MY ASSETS AND HELP ME. I BELIEVED I WAS BEING HELD BY PEOPLE WHO KNEW WHAT THEY WERE DOING. INSTEAD , I ENDED UP LOSING EVERYTHING IN A SHORT TIME. PAYOUT WERE HELD, FOR MORE THAN A MONTH I KEPT GETTING EXCUSES AND REASSURANCE,AND NOW SUDDENLY NOBODY IS ANSWERING ME. WHEN I ALMOST LOST FAITH TRACKING MY LOST FUNDS. SAVCAPITALIM.LIMITED. PULL THRU A MASSIVE THREAT AND ALL LOCKED FUNDS WERE REVERSED BACK.CAN'T TELL YOU HOW REALLY HAPPY I AM TO PUT THIS BEHIND ME.

I am extremely disappointed and frustrated with Kraken’s handling of my situation.

Since August 3, I have had an open support ticket regarding my €5,000 transfer. I transferred the money to my Kraken account, the funds arrived, and then my account was suspended without any clear explanation. It has now been a full week, and I am still waiting for a proper resolution.

This is completely unacceptable. You have been holding €5,000 of my money while providing me with no clear explanation, no meaningful update, and no timeline for resolving the issue. I have contacted your support team multiple times, yet I continue to receive the same generic responses instead of an actual solution.

If there is a legitimate reason for my account to remain suspended, then explain it clearly and tell me exactly what is required from me. If you cannot unlock my account, then return my €5,000 immediately to the original bank account from which the funds were transferred.

I trusted Kraken with my money, and this experience has seriously damaged my trust in your platform. A company handling customers’ funds should not leave someone waiting for an entire week without a clear explanation or resolution.

I am asking you to stop giving me generic answers and actually resolve my case. Either restore access to my account or return my €5,000. I expect a clear and definitive response as soon as possible.

My Ticket #22178448