Kraken Bracelets Opiniones 

299
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Well. After 5 attempts of contact over 20 days and NO reply. Not great! All I require is a swap of sizes to 2 bracelets, confirming I am happy to pay postage fees. Do these guys check their inbox? I... Ver más

Valorada con 5 estrellas sobre 5

Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Ver más

Valorada con 5 estrellas sobre 5

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(299)

5 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

A super product BUT.....

This is going to be a difficult review to write. The Bracelet (I finally ended up with a Siren) is not just good but great - I love it to bits and it has already had lots of days out afloat on my boat (even in winter). As a quality product I'd happily recommend it. BUT - getting it was a nightmare as non-arrival, a change of item (they had run out of my chosen item) and then very slow responses to my emails left me thinking that this was actually a scam. It would be a shame if a nice product got dragged down by poor customer service. If it wasn't for this, I'd have happily given it 5 stars!

18 de octubre de 2023
Valorada con 1 estrellas sobre 5

They sent wrong size and now no communications

Ordered two Bracelets in size Med they sent one of them is size Large have now sent them 5 emails and tried an email from another account just in case they were going into their junk. No response at all. No tel number so will now take it up with my bank. Product and delivery was ok but their communications are non existent. Be warned.

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt refund

I ordered a bracelet in the small size. It arrived very promptly and as advertised. Sadly because I have really small wrists it was too big. I returned it and was refunded without quibble and promptly. This is obviously an ethical business. Such a shame I wasn't able to wear the bracelet.

27 de septiembre de 2023
Valorada con 1 estrellas sobre 5

No delivery

Been nearly a month still haven’t received email a week ago said would send another but still haven’t #13714

24 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Happy with everything

Happy with everything. Great that you do replacement parts for the shackles. Great bracelet, have had a few from you in the past. Better prices than anyone else that produces similar items. Great, fast efficient delivery.
Highly recommended.

18 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Can't recommend enough.

I've had at least six of these (different) bracelets, all of them are fantastic. Great customer service from Kraken too. Can't recommend them enough.

11 de junio de 2023
Valorada con 3 estrellas sobre 5

Disappointed!

Purchased a bracelet from you had it a couple of weeks and it dropped to bits , you did replace it but sent the smaller size ,this was also replaced with the correct size l have found that the replacement is now starting to go much the same was as the first one so I don’t think they a designed to last.
Bearing in mind I only wear it occasionally so overall I am disappointed with the quality

14 de junio de 2023

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