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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So i placed an order, last night (4.15.26), after closing via the website. Just an IPR wrench that i had though i already had from years past. I found it after my online purchase, so at 6am, when they... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed my order and paid in full Over Two Months ago! I have never received a confirmation or any shipping information or tracking, nor my item. I have reached out to their customer service many tim... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Sent me a part and it was bad. Call them and they might call back. They are selling other companies part,then when they are bad don't what to deal with warranty. They send you forms from the company... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered a Crown left fender for my 94 YJ. When it came in Box was in pieces and it was a knock off of the fender. Part was warped from welding supports too high, sharp edges, looked like someone took... Ver más

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

Since 2006, KT Performance has been providing the automotive industry with the best parts possible while treating every customer as if they are our best customer and always going the extra mile.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

959 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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1,1

Todas las opiniones

(959)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Looks great

Looks great, works great. Does everything it said it would. Would definitely recommend to anyone.

23 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

There's one big reason I shop with KT …

There's one big reason I shop with KT performance. Confidence. When I order something, I can rest assured knowing I will be taken care of. Shipping is quick, parts and prices are always great, and the customer service is top notch. As long as it stays that way, KT performance will have my business for a long time!

20 de abril de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

jamb nuts missing.

I received the turbo and installed it. At 15 psi the waste gate would open. I called K T performance and explained to them the problem. The sent me a u-tube Visio on how to adjust the waste gate. After watching the vidio I was suppose to adjust the rod on the waste gate with the jamb nuts that where supped to be there. And using an air compressor with a psi regulator. There where no jamb nuts on the rod, so had to remove gate put nuts on and set psi on the gate. All of this after I had installed it, so had to take it back off. So if you buy a turbo don't do like I did and take for granted its assembled correctly. Also the length of time they give you to send in the warenty paperwork is not practical for the do it yourselfer .

20 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordering was easy

Ordering was easy, they provided me exactly what they advertised, and shipping was right on time. Great experience

19 de abril de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Just in time resolution (new review replaces old)

New review:

KTPerformance, despite a shakey initial impression has completely rectified the issue and regained my trust. The sole explanation for a rating of 4 (actually I call it as 4.5) is the initial communication problems that resulted in a failure to deliver a 2nd day item within the expected timeframe. This was due to an issue outside KTPerformance's direct control. For this component of the review I will rate 3 stars as I feel the seller aught to have monitored the initial transaction. Now, the resolution of the original issue did in fact satisfy my origial time-dependent situation. I admittedly was quite harsh in my critique. For the resolution of the issue, I give a rating of *6*. Yes, the scale only has 1-5 but once all was completed, customer service deserves a 6 on the scale of 1 to 5.
I completely withdraw my urging that this seller be avoided.

This ends my new review and reflects accurately a positive opinion.

Original review is below, the new review above completely supercedes this. I only retain the original so as to provide history and context:

I ordered a pyrometer thermocouple a week ago. I paid for expedited shipping (a very expensive upcharge for 2nd day air). A week later all I have to show for my money is an empty apology along with a charge on my credit card and an unfulfilled promise to provide me a tracking number by close of business today (17th April; order was placed and credit card charged on 11th April).
I contacted ISSPRO to determine whether my thermocouple is actually expected to be delivered tomorrow. I was assured by Jennifer at ISSPRO that it is. I will trust ISSPRO, but KTPERFORMANCE will not have my trust. The stories I was told did not make logical sense. They may be perfectly legitimate but I will NEVER purchase from them again.

Guardedly I withdraw the sentence below and substitute BUYER BEWARE!
DO NOT ORDER FROM THIS VENDOR UNDER ANY CIRCUMSTANCES!

18 de abril de 2017
Opinión espontánea
Logotipo de KT Performance

Respuesta de KT Performance

Walter, I apologize if you think we are trying to screw you over. The order was placed on the 11th and Isspro didn't ship the product as they stated they misplaced the PO. We got the parts shipped for you yesterday however they shipped it incorrectly (3 day Priority), so we called them today and had one expedited (Next Day Air) to you which you will receive tomorrow.
Which you've also confirmed with ISSPRO because you didn't believe what we were telling you which in fact it was the same exact thing they told you. I just want to be clear that nothing that was told to you today was incorrect, or a lie in any way. We strive for great customer service and sometimes we are only able to forward information that is provided to us.
Their system updates and pushes all of the tracking numbers out to their vendors at the end of their day.
If you have any questions please give us a call 855-587-3736

Thanks,
Payton

Valorada con 5 estrellas sobre 5

Good people and product

Product was what I was expecting way it was shipped was awesome only thing I found was maybe just me where I was so excited to finally do what I wanted with my truck was ordered them the shipping took longer than I expected but again could be me being anxious but other than that went good and o yea they actually had srw adapters where rest of places only did drw

17 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service !!!

Parts all were what I expected and what I paid for. Honest people with super fast shipping . Also was given some complimentary magazines . KT performance is your one stop truck shop . A++++

17 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's fairly easy to modifiy the …

It's fairly easy to modifiy the computer board to install chip. There are so many tuning options to chose from. For my use I only downloaded towing and fuel milage tune's. I havn't towed yet, but have used the 75 hp fuel sipper tune, the power is amazing. I don't know about the fuel milage increase yet, but so far I'm impressed.
This was my first purchace from KT Performance and I'll be back. They were great to deal with and I highly recommend doing business with them.

16 de abril de 2017
Opinión espontánea

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