We ordered 8 plants order ID: K-393094 we received only 6. When we raised the complaint; they are asking for us to send the video proof. Who for an item costing 550 Rs will take a video proof? worst c... Ver más
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Consulta las opiniones de los clientes
Plants came in almost dying stage. On raising complaint they asked to follow instruction otherwise will replace after 2 weeks. Even after sending photos, live video call with customer care they did no... Ver más
I wish there was a negative star.my order K-351333 placed on September 21/2025 Received it after 2 weeks on 8 th October2025 with broken pot/ Have written numerous emails and numerous phone calls f... Ver más
Ordered a Areca Palm with Extra Large Metal Self Watering Pot - Arbor-Black. The plant was half dried up with withered leaves at the time of delivery. The Delivery team kept on promising that follow... Ver más
They are Frauds as they commit delivery…
They are Frauds as they commit delivery date and take order but later they just keep giving u assurance without delivery. I ordered 1 plant on 6th Feb to gift to my friend on his silver jubilee. The expected delivery mentioned was 11 Feb while I was placing the order. But today 12 Feb after lot of chase ,they sent me mail saying they will deliver this in next 4-5 days. DONT GET TRAPPED.
I received a broken pot
I received a broken pot. I duly complained to them on their website. It's been 10 days and nobody from Kyari has bothered to check in or provide a resolution.
I bought 5 plants
I bought 5 plants
one dried at the time delivery and sent another but all plants are dye other than only one lucky Jade plant with me now
FRAUD kyari plants
No return policy if you do not like the product
Once the order is placed and processed post that if you do not like the product because of quality that has been delivered then there is not return or refund procedure
I have ordered 5 plants with order ID …
I have ordered 5 plants with order ID K-186019 and all the plants were delivered in very good conditions
I buy 4 plant from kyari.co and all…
I buy 4 plant from kyari.co and all plant is very good conditions and packaging is also very good after one month my one spider plant's leaf is dried and i take help for customer service of kyari so they are very helpful and give me fully response and they give me replacement of my plant I have fully satisfied with customer service of kyari.co so please go on and buy it
They have pathetic customer support
They have pathetic customer support. They don't reply to emails, don't pick calls. I bought a bundle - received damaged plants. I had to undergo so much issues in contacting them then finally got my replacement. But after 5 days the plant died again. And now again I am struggling to contact them, and not able to reach out to them.
Pathetic after service
Pathetic after service
Never ever buy plants from their website. I bought two plants. Just got one that was also in poor condition and torned. I never got the second one. When i complained about that, they didn't resolve my problem, just refunded the amount for one plant that they couldn't deliver.
Also when i ordered the plants after few days their tracking website stopped working and its still not working till today.
If you put a complaint through email, they are not going to respond for days.
When i told them that i am going to consumer court only after that they refunded the amount for one plant only.
Very very very poor service. Disappointed.
They are taken 26 no of plants order…
They are taken 26 no of plants order and cancelled they not capable for supply the plants. the payment was refunded bt am not happy with this order
Dear Kayari Team,
Dear Kayari Team,
I just wanted to extend my heartfelt appreciation for the outstanding service I've received from your company recently. It's truly impressive how you manage to maintain such a beautiful website while completely neglecting customer inquiries and order fulfillment.
Ordering two products and receiving only one was such a delightful surprise—it really kept me on my toes!
Despite my numerous reminders, request - 51453 / request - 51523 which seemed to disappear into the void, I must commend you on your consistent lack of response. It's truly a testament to your commitment to minimalism in customer service.
Your innovative approach to outsourcing to third-party vendors without any traceability is also quite impressive—it's like a mysterious treasure hunt every time I try to track down my missing product!
Overall, my experience with Kayari has been nothing short of eye-opening. I now understand that sometimes beauty is only skin-deep, especially when it comes to your stunning website and complete inability to fulfill orders. Thank you for this invaluable life lesson—I will cherish it forever.
Third class customer service no one picks the call and revert the email - Call: +91 8376885182 / Email:
I will recommend everyone not to bye…
I will recommend everyone not to bye any plant’s from Kyari , they will just send the plants once and will forget everything thereafter . I have experienced such a bad experience with them . It’s been over 2 weeks I have been following up with the team to replace the damaged plants , but they are making excuses everytime .
In simple words they are not going to replace anything , in whatever condition you have received the article you have to keep them .
SUPPORT IS NOT RESPONSIVE
I do pre-paid ordered 5-plants before 20 days, it still not get delivered.
COMPANY SUPPORT IS NOT RESPONSIVE...
Terrible company
Terrible company! Worst experience ever. They never deliver anything on time and refuse to refund money despite multiple support communications. I am planning to file a complaint with the consumer court. If I could give a -10 rating, I would.
it's been a month since i ordered it
it's been a month since i ordered it. i will suggest you do cash on delivery only. otherwise you'll neither receive the product nor the money. i am still waiting for the product since a month. they are not sharing proper update related to shipments. it's like once they receive money they don't care. the support service is most pathetic I've ever faced. they tell you that they will look into your issue or raise a high level concern but the truth is they don't care about customer. they are not capable of providing proper resolution.
third class customer support and sent…
third class customer support and sent damaged pots. till date we havent received replacement and now they are asking us to pay additional Rs. 140/- for replacement
Damaged plant
I ordered Philodendron red plant and received it today. Extremely disappointed as it was delivered with the leaves infested and is not fit to be kept at home in the living room. Customer support was very bad with no refund/ replacement. Stupid people, they are asking to water and take care for 10 days and if plant dies they will replace it seems. Why should I accept infested and poor quality plant. Worst website and customer support, will never recommend
I recently order snake plant from this…
I recently order snake plant from this website which costed me around 450Rs. After 3 weeks I get an message that Order is out for delivery and after 1hr I got another message, That your order is delivered. I still haven't received my order and there customer support is pathetic. I think I just got scammed, better not be you !
Very very good 👍
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