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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been with lacomms for 5 years and now is the time for us to leave as our contract comes to an end . The team at lacomms have been excellent over the years , Emma patiently listening to m... Ver más

Valorada con 5 estrellas sobre 5

LA COMMS are proactive on the rare occasion that we have technical issues. Everyone that we speak with is amicable & helpful. Issues are logged quickly. What really makes LA COMMs different is that... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service. I've moved telecoms to suppliers several times over the last 20 years. Adam and his team showed great attention to detail in my switch and carried out full due diligence right now... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The move to LA Comms was seamless, we now have reliable phone and broadband systems in place. Would recommend to any business who are thinking of moving to another provider. Offered great advice and... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Asistencia y servicios informáticos

Escrito por la empresa

At L A Comms, we’ve spent over 16 years helping businesses, schools, and charities stay connected and protected with reliable Telecoms, IT, and Security solutions. We specialise in business-to-business communications and technology, delivering hosted telephone systems, leased lines, managed IT support, cybersecurity, and physical security infrastructure — all designed around one clear promise: we make technology simple. Every project is planned with care. Our team works closely with customers and their third-party suppliers to ensure each installation runs smoothly from day one. Whether you’re upgrading your network, securing your systems, or improving connectivity across multiple sites, we make the process clear, friendly, and stress-free. What truly defines us is how we support our clients — we’re there for you when it matters. Our engineers, consultants, and project managers pride themselves on being proactive, caring, and dependable, providing honest advice and long-term support you can trust. So whether you’re a growing local business or a large enterprise, you can count on L A Comms for expertise that simplifies technology and service that genuinely cares. If you’d like some guidance or even just a friendly chat about your IT, Telecoms, or Security setup, call us on 0800 612 612 — we’re always happy to help


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Adam and the team have been really…

Adam and the team have been really helpful with the start of my new company. Everything was stress free and efficient. Highly recommend.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Hi Ben,

Thank you for taking the time to give us this review, we appreciate it

Kind Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

LA Comms have been great to deal with

LA Comms have been great to deal with. Very professional service and staff have been very helpful.

10 de octubre de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Dear Customer,

Thank you for taking the time to give us this review, we appreciate it

Kind Regards,

Customer Service Team,

Valorada con 1 estrellas sobre 5

This is the worst company we have ever…

This is a company we have had endless headaches with, in terms of setting up our " new faster broadband " telephone system in the office. We had previously been with them and this was an upgrade but had to be a new contract from scratch.
The engineer came fitted the equipment and line, didn't check anything and walked away and the moment he left we lost the telephone line to the business. No one could call in on the business number. We called them up and we were asked to send them photos of the plugs and what had been connected and they still couldn't understand why we had no lines. The responsible engineer was nowhere to be seen . So another engineer came to fix the next day , we were losing business and our call forwarding to our out of hours service for patients would not connect.
After multiple calls / emails we asked to stop the contract as the outreach engineer ( who LA comms had sent ) was also a BT engineer and he sorted it out immediately and got us to a normal service, could do the ultra fast broadband and line at the same cost.
We only used LA comm for this as we thought it would be an easy switch as we were already using them.
We emailed after all had settled in terms of our new service to say we wanted to stop the LA comms service but they said we could not and have continued to send us invoices. I called and spoke to receptionist and she took the wrong telephone details so no one called back , even though our number is part of our account.
Today I have managed to talk in depth to someone to be told that the contract we signed for 5 years has no notice period and so we have 5 years of line service to pay on top of the service we now pay via BT.
So- be careful what you sign and read the small print in detail!

22 de octubre de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Dear Customer,

We are genuinely sorry that your experience with the broadband upgrade caused such frustration — that is never how we want any of our customers, especially long-standing ones like yourselves, to feel. You’ve been with us for many years, and we truly value that trust and loyalty.

After reviewing the full history, the issue stemmed from an Openreach engineer error during the fibre upgrade, which resulted in a temporary loss of service.

As soon as we were made aware, our team escalated the fault and arranged a senior Openreach engineer to restore the connection.

We completely understand how stressful that period must have been for your practice and are very sorry for the disruption it caused.

We have since spoken directly with you to review everything and explore a fair way forward. We’re grateful for the opportunity to clarify what happened and appreciate your willingness to update your review to reflect that the initial problem was due to Openreach rather than our own engineers.

We care deeply about our customers and always aim to put things right where we can. Your feedback helps us continue improving the service and communication we deliver every day.

Kind Regards,

Customer Service Team,

Valorada con 4 estrellas sobre 5

Great professional experience from the…

Great professional experience from the whole team, from the first set up to the installation date was efficient and smooth.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Hi Richard,

Thank you for taking the time to give us this review, we appreciate it

Kind Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

Hi LM COMM,

Hi LM COMM,
I recently need help from LM and I thinking accidentally got connected to MARIE.
Marie listen my problem and took care of me .
She is very professional and very helpful person. If I hadn’t found Marie I would have canceled my contract with LM and found another company and also LM would have gotten a one star rating online.
Best regards
Manor Carpets
Les

4 de agosto de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Hi Leszek,

Thank you for taking the time to give us this review, we appreciate it

Kind Regards,

Customer Service Team,

Valorada con 1 estrellas sobre 5

Well its been nearly eight months since…

Well its been nearly eight months since I posted this about my totally negative experience with your company. We have not had one person contact us to see why there is a problem. That says everything ,Please read my reviews and avoid these at all costs !!!

5 de agosto de 2025
Opinión espontánea
Logotipo de L A Comms Ltd

Respuesta de L A Comms Ltd

Dear Customer,

We’re genuinely sorry to read this and to hear that you’ve felt ignored — that’s never how we want any of our customers to feel.

Having revisited your account, we can see that there were service challenges last year and that our communication fell short of the standards we set for ourselves. For that, we sincerely apologise.

We do have your details on file and our Operations Manager will be reaching out directly to discuss what happened and how we can put things right. Your feedback is really important to us — it helps us strengthen how we support and communicate with our clients moving forward.

Thank you for taking the time to share your experience, and we hope to rebuild your trust

Kind Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

Our Onboarding

We recently made the jump to L.A. Comms for all our IT and Telecoms at Britannia Services, and honestly, it’s been great. From the moment we started, getting everything set up and integrated was just… easy. The whole team was super professional and really knew their stuff.

A massive shout out has to go to Sam Farrell, our engineer. He was absolutely brilliant throughout the entire onboarding process. Sam was always there when we needed him, incredibly knowledgeable, and even seemed to anticipate problems before they popped up.
He truly made what could have been a headache of a transition completely painless.

We're genuinely chuffed with how L.A. Comms handled everything, and we feel totally confident with them looking after our IT and telecoms going forward.

20 de junio de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for taking the time to give us this review

Kind Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

Fantastic experience with LA comms…

Fantastic experience with LA comms smooth transition. They took care of everything from Network Cabling to Porting Lines Over and kept us informed Every step of the Way very professional.
Highly Recommended Thanks for all the Great work looking forward to working with LA Comms.

1 de mayo de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Hi Mujeeb,

Thank you for taking the time to give us this review, we appreciate it.

Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

Just had our very old PBX system…

Just had our very old PBX system replaced with a lovely new VoIP System by LACOMMS. They are a great team and each individual has helped us to design and build the best value system for our business needs. Highly recommend them.

14 de abril de 2025
Opinión espontánea
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Respuesta de L A Comms Ltd

Hi David,

Thank you for taking the time to give us this review, we appreciate it.

Regards,

Customer Service Team,

Valorada con 5 estrellas sobre 5

Excellent Service and Expertise

We have recently moved all our IT services to LAComms. The team are extremely dedicated and professional. We had a clear break down of what was going to happen and when. As a company we feel extremely protected now from any potential hacking and cyber crime. It is so reassuring to have such a high level of support on the end of the phone or in person. Sam and the IT support team have been very patience and resolved all our IT problems in a timely and methodical way. Could not recommend LAComms enough - Thank you

11 de diciembre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Alison, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

Very pleasant to deal with

Very pleasant to deal with
A lovely friendly team who got our issue fixed promptly.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Lindsay, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

From start to finish our experience was…Excellent

From start to finish our experience was made easier by the knowledgeable, helpful and friendly staff.
Queries were worked/talked through during the installation process and aftercare is excellent.

26 de noviembre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Helen, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

Highly Recomended

LA Comms have been a great company to work with, they recently installed all our comms, networking, and security cameras at our new office. They have been easy to contact throughout the install very clear with their pricing and delivery and their staff couldn't have been more helpful.

22 de noviembre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Richard, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

I found L A Coms staff Mark and Sam…

I found L A Coms staff Mark and Sam very helpful and knowledgeable. I would recommend their services.

18 de octubre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review David, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

Emma at LA Comms

Emma at LA Comms is most efficient in dealing with our queries and then implementing the actions to our requests. Emma is always polite and we look forward to dealing with Emma knowing that any issues we have will be dealt with in a timely manner. Thank you Emma

8 de octubre de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Angela, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

Emma was both polite and professional

Emma was both polite and professional. She helped a technical ludite navigate their way around the App with ease.
Many thanks, Emma, great job

27 de septiembre de 2024
Opinión espontánea
Logotipo de L A Comms Ltd

Respuesta de L A Comms Ltd

Thank you for the review David, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

LA Comms great from start to finish

Damien has just been to install our new phone system and has made sure we are all up and working and all happy using the systems before he left. He was polite, fun and thorough. Emma in the head office has been fantastic throughout set up and Mark (and Sam) who came out initially to promote their service were again thorough and exactly what we needed

18 de septiembre de 2024
Opinión espontánea
Logotipo de L A Comms Ltd

Respuesta de L A Comms Ltd

Thank you for the review, the team appreciate the feedback.

Customer Service Team,

Valorada con 5 estrellas sobre 5

Excellent from the start

From the first phone call from Sam, to meetings with Mark, installation by Damien and customer service by Emma all the team could not have been more helpful. Everybody was friendly, conscientious and polite. We would highly recommend the company.

1 de agosto de 2024
Opinión espontánea
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Respuesta de L A Comms Ltd

Thank you for the review Vicky, the team appreciate the feedback.

Customer Service Team,

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