Prachtige deken ontvangen. Er ging in eerste instantie iets mis met de bezorging, het pakket was kwijtgeraakt. Ik heb gemeld dat ik het niet had ontvangen, er werd meteen een nieuwe opgestuurd en zij... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It is a beautiful cover, very smooth and soft. The small inconvenient is that the blanket sheds alpaca fibers can stick to your clothes.
La empresa ha respondido
Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Ver más
La empresa ha respondido
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante de ropa y tejidos
- también en la categoría
- Tienda de artículos para el hogar
Escrito por la empresa
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Información de contacto
128 City Road, EC1V 2NX, London, Reino Unido
- info@laipaca.com
- laipaca.com
4,7
Excelente
121 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant work
10 de diciembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review
I returned the blanket
I returned the blanket. The returns process was simple and communication swift, i did have to pay return postage myself. The blanket comes with no brand label/care or composition info, which I think is a significant oversight given the price point.
8 de diciembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for your feedback. We’re sorry for any inconvenience caused and will do everything to improve. Your input is invaluable to us!
Absolutely gorgeous items
Absolutely gorgeous items. Delivered quickly & the exchange I wanted was sorted without hassle. Would definitely recommend this company & will buy from them again.
13 de diciembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review
Great product and very well designed…
Great product and very well designed and manufactured
30 de noviembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Lovely blankets but unfortunately did…
Lovely blankets but unfortunately did not match the colours in the loung. Thank you though for an easy return and prompt refund.
3 de diciembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you!
Great customer service and quality…
Great customer service and quality products.
Regretfully, we had to return simply because of a clash of colours.
Refund was processed very swiftly - thank you very much
20 de noviembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you so much for your feedback! We’re delighted we could organize the return swiftly for you. We hope to see you again in the future!
Please note that the perception of color can vary depending on the lighting in your home. All our photos are taken under bright studio white lighting, so colors might appear slightly different in spaces with warm yellow lighting. Additionally, vibrant surroundings, such as blue walls, can influence how colors are perceived. If you have any doubts, we’re always here to help you choose and answer your questions!
Excellent service and quality product
Excellent service and quality product.
I ordered a blue blanket for our room. It arrived quickly and was a rich beautiful colour, lovely and soft. Unfortunately I had to return it because moh disliked the colour, I was very sorry because I loved it. Sigh.
The communication with Laipaca was excellent and the refund was quickly issued. Highly recommend this company and their products.
14 de noviembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you very much!
A wonderful company with which to do…
A wonderful company with which to do business
selling a great product.
I bought a soft warm blanket, very beautiful,
big enough to cover my bed, soft enough to snuggle
and wrap up in.
Highly recommended.
8 de noviembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you very much for this review!
Gorgeous blanket
I am so pleased with this beautiful blanket it’s an absolutely stunning colour and will look gorgeous in my lounge.
19 de octubre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Beautifully soft
Beautifully soft, warm and enormous! and so suits my room decor
10 de octubre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you!
Product is superb
Product is superb, soft and light and very warm. Beautiful colours and lovely sheen.
17 de septiembre de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this 5 star review!
Excellent product and delivery ontime!
19 de julio de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you!
Quick delivery also great quality
Quick delivery also great quality. Fantastic product.
29 de junio de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Ordered a lovely throw on Wednesday
Ordered a lovely throw on Wednesday. It arrived via next day delivery as promised and I was using it to keep warm and cosy on Thursday. Very pleased with the throw and delivery. Thank you very much
21 de junio de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Warm and cosy
23 de junio de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
The instant efficieny
The instant efficieny - the four for three - the quality of the throws!
16 de junio de 2024
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Respuesta de Laipaca: Handcrafted Alpaca Finery
Thanks for reply!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.