Laird London Opiniones 

91
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have purchased six Laird hats in the past six months, and each one is a joy to wear. I appreciate the quality materials and craftsmanship that go into each one, my favorites being the Loden flat cap... Ver más

Valorada con 5 estrellas sobre 5

Laird were fantastic when I needed to exchange a hat for quality reasons. I returned it via Royal Mail 24 on Friday. On the next Tuesday I received a replacement via Royal Mail Special Delivery.... Ver más

Valorada con 5 estrellas sobre 5

We are several times a year in Oxford for IMAGINE. A global leadership community for impact. Wearing hats is a standard feature and no better shop than Laird right in the center. People friendly and s... Ver más

Valorada con 5 estrellas sobre 5

The Formula for a Hat Shop - If I was going to create the formula for a superb hat shop, I would copy Laird Hatters. Everything is first rate beginning with the product. I'm a bigger man with a bigger... Ver más

Información sobre la empresa

  1. Tienda de sombreros
  2. Tienda de accesorios de moda
  3. Tienda de sombreros, gorras y tocados

Escrito por la empresa

Laird Hatters crafts hats for those who understand that a hat is never just an accessory. Each piece begins with fine materials — rabbit felt, wool, considered straw weaves — shaped and finished by hand to hold structure while remaining light to wear. We design for longevity rather than trend: clean brim edges, structured crowns, and details built to be worn for years, not seasons. Our approach draws on traditional hatmaking, brought to a modern wardrobe. We believe in quiet quality over loud branding, and we're glad to guide customers toward the piece that suits them, rather than simply sell one.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(91)

90 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I purchased a baker boy cap from Mark

I purchased a baker boy cap from Mark. He knew immediately sizes I needed and I purchased. Later on he realized he had charged me incorrectly for the wrong hat (to much) and told me I was due a refund of $15 lb. Went over the next day and bought another cap. Love em and love the courtesy, quality and professionalism of staff. Jeff Haugen. Arizona USA

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a Shelby baker boy cap am…

I ordered a Shelby baker boy cap am very happy with it and a week after I got it I get another one Laird Hatters send by mistake which they said could keep it as a spare. Very lovely gesture!
The customer service was great as well, always a good greeting and answer all kind of questions! I am strongly recommending Laird Hatters and I will definitely buy from their store again!

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have the Duckbill Cap wool black for…

I have the Duckbill Cap wool black for almost a year and I can confirm the quality and comfort is great.
I recently purchased the Duckbill Cap Cotton in black form one of their shops and very pleased with the quality and comfort ad well.

The cap either the wool or the cotton is comfortable to wear, easy to maintain (aways follow the guidance and instructions)

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and customer service

The hat i ordered was received in a very short time and was excellent quality. Unfortunately as it was my first time purchasing a hat i ordered the wrong size (completely my fault)

Simply returned the hat using the returns slip provided and had received my exchange in only a few days (no quibbles)

Excellent quality product and excellent customer service - highly recommend

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Non shady shade

Whilst I'm always surprised at how much the hats cost I am never upset with my purchase. I'm on my third style from them that has been fitted properly in the shop with opinions from the staff on fit and suitability for my frame etc. A wonderful addition to the high street for anyone not wanting to accidentally look like they are enjoying their hat provided shade in Benidorm.

3 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seller of this year's favourite hat!

I bought an online exclusive hat, the Tactile Sicilian. I love the hat. I'm normally a 58cm but the 59cm was a perfect fit. It's way cooler/more stylish than your average flat cap. It's not like a Bakerboy, but also a little less slim than your standard flat cap. I'm hoping they do a winter version that isn't tweed, maybe corduroy or a plain wool. Packaging was good and despatch was quicker than expected. I'll be getting more hats from Laird Hatters for sure.

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved the quality and look of the hats…

Loved the quality and look of the hats so i purchased one. My wife liked it so much, we went back and purchased one for her. Had a great conversation and found out the gentleman who sold us hats, had spent time in USA in Maryland not far from us. Small world.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Comfortable and stylish

I’ve two laird caps and they are both extremely well made and very very comfortable a stylish , I’d strongly recommend anyone thinking of purchase a hat to go for it , they are also helpful and quick postage too , great company

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

LOVE LAIRD HATTERS!!!

Visited the Sherwood St. Location in Piccadilly Circus on a family trip to London. Absolutely great service and selection. The quality of the hats and caps is top-notch. I have ordered more since returning to Canada - International shipping and duties be damned!!

27 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - not pushy but interested and listening .
Found the perfect Panama hat and it was a lovely experience on a hot day in London.
Felt looked after ( even given a bottle of ice cold water , very considerate)
Lovely vibe

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Kenyan girlfriend and I were…

My Kenyan girlfriend and I were visiting Covent Garden when we chanced upon the Laird shop! What a hospitable welcome we had. Just browsing but the whole experience was so great that we bought a cap for her which is now in Nairobi! Fabulous quality, brilliant service, thanks!!

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Elegant, stylish and practical

Bought a Panama Hat for my wife to wear for the summer. We had a short relaxing break in Spain at the end of April and then a more energetic trip in June to Berlin, Munich and Rome. With temperatures in the high 30s the hat was a god-send. My wife loved it. It was light, cool, easily survived the rigours of the trip, still looking elegant and stylish.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'd Never Go Anywhere Else for a Hat!

I was recommended to Laird by a friend about two years ago, having never bought a quality hat before...and in the ensuing time, I am now the proud owner of eight different hats from there! Every time I've been into one of their stores, there's a huge range of stylish headwear, the staff are knowledgeable and friendly and the quality of everything I have bought has been absolutely top notch! I'm definitely an advocate and no doubt will be popping back in again soon!

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was a gift for someone

Was a gift for someone. Was easy to navigate the site to find the right product. The product that arrived was timely and efficient. Would definitely use again.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My most recent purchase was my fourth…

My most recent purchase was my fourth Sicilian flat cap. Absolutely perfect.
The gentleman in the Covent Garden store gave me some great advice at the beginning of my Laird journey: go for contrast. So helpful because I was going down the blind alley of trying to match colours with my existing wardrobe. This advice is still helpful for me now as a seasoned Laird customer.
Only one criticism: a number of your lines only go up to 61. I’m a 63. I so wanted to purchase a crushable wool fedora earlier this year but the best you could offer was stretching a 61 which seemed a bit sub optimal for a £100+ hat.

1 de marzo de 2026
Opinión espontánea

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