Landscaping Direct Opiniones 

205
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... Ver más

Valorada con 5 estrellas sobre 5

What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para paisajismo
  2. también en la categoría
  3. Proveedor de materiales para la construcción
  4. Vivero

Sobre Landscaping Direct

Escrito por la empresa

Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.

We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.

Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.

We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(205)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

no notification

it would have been helpful if I was given notification for what day and approximate time the delivery was coming. No notification given just a phone call that they were at the site waiting to offload.

7 de octubre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Leslie, sorry you didn't get an update ahead of delivery - you certainly should have had a tracking email and/or contact from the hauliers in advance, so I apologise that this didn't happen. Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Damaged order was replaced without problem

Ordered 3 packs of jointing compound. 2 tubs had external damage but only one was actually unusable. Photos of damage uploaded and replacement was delivered 2 days later. 4 stars because price was much lower than local builders merchants so good value.

3 de octubre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Moira, thank you for your review. Sorry that the tubs were damaged in transit, but I'm glad we managed to get the unusable product replaced quickly for you. Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Great price and quality

Great price for what are quality cobble setts. The communication from the team at Landscaping Direct keeping me up to date on delivery was excellent. Definitely use them again.

27 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Neil, thank you very much for your review. I'm glad you're happy with the quality and price of the cobbles and I hope they're looking well! It's great to see you'd use us again - I hope we hear from you soon! Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Great product

Great product, well priced and easy delivery

2 de octubre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Thank you very much for leaving a review! I'm glad all went well with delivery and the price was right! Thanks, Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Good quick relabel service .

27 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Tom. Thank you very much for leaving us a review! We hope we can help you again soon! Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Excellent customer communication

Really pleased with the cobbles I ordered. A good price and excellent quality. I wasn’t expecting them to be so good for price paid. The communication about delivery was also top notch. Will use the company again should I need to.

23 de septiembre de 2024
Opinión espontánea
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Neil. Thank you very much for leaving a review for us! I'm really glad you're happy and I hope the cobbles are looking great - we'd love to see how the project turned out! Tom - Landscaping Direct!

Valorada con 5 estrellas sobre 5

Great service great product

Great service great product
Recommended

5 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Craig. Thank you very much for the kind feedback and recommendation! Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Put my order in online and didn’t take…

Put my order in online and didn’t take long to arrive. This was the 2 nd lot I had ordered so I had enough to finish my driveway

2 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Kathleen. Thank you for your orders and for leaving us a review. I'm glad your deliveries arrived in good time. It would be great to know what more we could do to reach five stars! Thanks, Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Tile samples arrived quickly & were…

Tile samples arrived quickly & were well packed. Samples were of a good quality.

2 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Barbara. Thank you for your review. I'm glad you were impressed with the samples! Tom - Landscaping Direct.

Valorada con 1 estrellas sobre 5

Table came without fixings and…

Table came without fixings and instructions. I had to phone to complain before they were sent

5 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Margaret. Sorry to see your 1-star review. Apologies that the fixings were missing from your initial delivery in error. As soon as we were made aware on the Thursday afternoon, we arranged for the fixings pack to be sent out to you on the Friday which we feel was a quick resolution, but I appreciate your frustrations. Best wishes, Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Kept me informed

28 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Thomas, I'm glad we kept you updated with your order. It would be great to hear what we could have done to reach that fifth star! Thanks, Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Great service

Great service from these guys, ordered a clearance pack of slabs & had good coms + fast delivery & even though two slabs were broken in the crate (include 10% wastage every time) it was still a good price & would use again.

Thank you guys

3 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Mr Gibbons. Thank you very much for your review! I'm glad your order arrived quickly and you were kept updated. Sorry to hear that you received a couple of damages but I'm glad you allowed for this and hopefully they could still be used within the project! Thanks again, Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Easy to order and quick delivery

Easy to order and quick delivery . Would of given 5 stars but no notification when was going to be delivered and wouldn’t leave so had to wait in the next day

2 de septiembre de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi Samantha. Sorry that you didn't receive notification of your delivery in advance. We've since improved the way we communicate delivery updates by providing a link for courier tracking as soon as it's available, so if you order again in future you should find this to be the case! Best wishes, Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

I placed my order by phone

I placed my order by phone . They were very helpful and the order arrived very promptly.

23 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Mrs Segars. Thank you very much for taking the time to leave us a review. It was a pleasure to help you over the phone and I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Really quick delivery but one of the…

Really quick delivery but one of the large slabs in the pallet was broken as to why I gave 4 stars.

27 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi, Harry. Thank you for leaving us a positive review. Sorry to hear one of the slabs arrived damaged but I hope you were able to use it somewhere within the project for cuts!? Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

More info on delivery would help

More info on delivery would help. Otherwise no problems.

22 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi Stephen, thank you for your review and feedback. We've since improved the way we communicate delivery info by emailing through the tracking number once it's available, rather than relying on the courier to relay this for us. Thanks, Tom - Landscaping Direct.

Valorada con 5 estrellas sobre 5

Patio joint filler…

Really easy to order and quick delivery also delivery was free.

22 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi Isobel, thank you very much for the positive review. I'm glad you found us quick and easy to deal with, and I hope your newly pointed patio looks great! Tom - Landscaping Direct.

Valorada con 4 estrellas sobre 5

Good quick service

20 de agosto de 2024
Logotipo de Landscaping Direct

Respuesta de Landscaping Direct

Hi Keith, thank you very much for your positive review. I'm glad your order arrived quickly! Tom - Landscaping Direct.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más