Langford Blake Opiniones 

Poor quality fabric. Not as advertised. No pattern matching. No labels at all. No washing instructions. Terrible item of clothing.

I ordered a coat believing it was coming from Cambridge, England. The website looked professional and convincing, complete with a carefully written story about a couple-run business that appeared genuine. Unfortunately, that impression was completely false.

The coat arrived folded into a zipped medium-sized bag and was clearly shipped from China. The quality was cheap and nothing like what was implied on the website.

When I requested a refund, I was given two unacceptable options:
1. Return the coat at my own expense (£30–£40), with the added condition that any damage during transit would be my responsibility.
2. Accept a 10% refund and 20% store credit — which is useless, as I have no intention of buying from this company again.

This feels deliberately misleading and designed to discourage returns through excessive costs. I regret falling for what now appears to be a well-presented dropshipping operation. I would strongly advise others to think very carefully before ordering.

Unfortunately there is no option for 0 stars. I like literally everyone else have been hoodwinked. Poor quality, bad sizing, and basically told take it and have a 10% refund or exchange for additional costs, or at your own risk send back to China at a cost of around £40 and hope it doesn't get lost! Really wish I had done my homework on this company. Avoid at all costs.

Do not order from this company. On their website, it says they are based in Cambridge. They are clearly not. The coat came, poor fit and shoddy workmanship. I contacted regarding a return. The email says that, to return, I would need to send tracked to China, and would likely cost £30-40, plus any extra customs tariff.
A learning experience for me. This was a Facebook advert, and in future, I will always check reviews of the company before ordering. We live and learn.....

Do not buy from this company. If you do not like the product, or it does not fit, you will not get your money back. And to return, it costs you more than it was to buy the item, so no point! You will be offered 10% off to keep what is no good to you!

Unfortunately I can only repeat what all the other reviews said - this is a Chinese SCAM company who delivers awful and cheap quality products. Nothing to do with the lovely pictures on the website. I wish these reviews had been here 2 weeks ago when I placed my order, but it seems like everyone has ordered their items around the time I did. I just hope that other people will read the reviews and not order from this shameful company.

Warning, DO NOT TOUCH this rip off company! It took 5 weeks from ordering ( obviously Chinese) when the coat finally arrived it was far too small, to say the quality was substandard is an under statement!
I tried to return the item but met a barrage of fob off stating it would cost me 40- £50 returns & couldn't guarantee they would receive it blah blah. They should be shut down from UK!

Product nothing like the picture. Terrible quality and can get EXACTLY the same product on Temu for 1/3 of the price I paid.
They are not responding to my request to return item under their “hassle free” returns service.
I wish I had read these reviews first! I’m so annoyed 😡

I wish I’d read reviews before purchasing!! Normally I do and returns, but assumed as a U.K company all was good!! Disgusting quality so called coat, and as others have said about returns/refunds . Oh well, learn the hard way. The company wants shutting down importing substandard merchandise.

AVOID AT ALL COSTS
I echo everything else on here.
My wife ordered 2 Wool nordic Jumpers.
The quality was poor, no label inside other than the washing label which said 100% polyester, no mention of wool.
The website indicates Cambridge UK. Reality is China.
Returns policy is a joke £30 tp 40 to return an item to China .
It's now in the hands of my Credit Card company.

Do not purchase from these. Poor quality. When request to return i get this email
Hello Tracey,

Thank you for taking the time to share your feedback. We are very sorry to hear that the item you received did not meet your expectations in terms of quality. We understand your disappointment, and we're here to assist you.

We'd like to offer you two options to resolve your concerns:

Option 1: If you wish to return the product, please ensure that the product is returned to us in its original condition.

When returning the product, please provide us with the return tracking number or link for validation purposes.

We would like to remind you of our company policy, which states that we do not provide return labels or reimburse return shipping costs. The estimated return costs usually vary between £30–£40. In addition, any customs fees incurred during the return process are the responsibility of the sender (you). Please also note that we are not responsible for any loss of the package during transit. It can also take up to 4-5 weeks before you get a full refund.

Please note: When the package has not arrived successfully in good condition at our return address, we won’t issue a refund! You are 100% responsible for successfully sending the returned product(s) in good condition back to our warehouse. In case the package gets lost or damaged during the return shipping, you will be responsible for covering the damage.

Option 2: Keep the product with a partial refund of 10% and a 20% discount code on your next order. (most chosen option)

Though we do not offer any partial refunds, as a goodwill gesture, we can offer you an instant refund of 10% and provide you with a 20% discount code for your next purchase.

Please be informed that, since return shipping costs are very high and there is a high risk of damage to the product during the shipping process, we recommend that you return the product to us. Besides that, it also takes more than a month for the return and refund process. Due to all these reasons, 95% of our customers prefer option 2. Kindly confirm which option you want to take.

Thank you for your understanding and cooperation

The company does not PHYSICALLY exist in UK, despite having a lame sob story about a husband and wife duo in Cambridge. I spoke with customer services to verify the store location and it was all fake online.
I took a chance on a few items. Despite claiming to be a UK company, from the day of ordering to the day of arriving it took 2 weeks. (!?!?!?)
I was alarmed at the size of the parcel (how small and lightweight it was, even though I ordered a coat). The items were of hideous quality, like they were ordered straight from china. (Another Drop shipped e-commerce?)
The coat was as thin as a T-shirt it was absolutely hilariously abysmal.
I ordered a jumpsuit but it arrived as a 2 piece set, so they couldn’t even get the product page and photos online correct it seems as it should be listed as a 2 piece set. This has FRAUD written all over it in so many ways.
It should be shut down for false advertising but unfortunately it’s not the first online “store” I’ve seen doing it.
Have complained and requested a refund from their customer services team. I don’t even know if they themselves know the condition/quality/materials etc. of their own items.

Very poor quality. SCAM Chinese company, they don't exist in Cambridge. Dreadful service. Contacted them to request a refund, was quoted £30-£40 to send back, REALLY !!!! Very angry with my self for getting caught out, should have read the reviews before buying. Please, please do not buy from them.

Advertise as British clothing
In fact the items come from China .
Very poor quality cheap and nasty fabric.
When you try to return it’s at your own cost to China costing upto £40. Or they offer you a 10% back
It’s an absolute joke.
I would not recommend this site to anyone

I am very very disappointed with myself for getting ‘caught out’ by this scam. Paying £59.99 for a beautifully described Miranda coat, which was totally false. Material is not structured woven blend neither tailored, warm shape holding or refined. Instead I have been sent a cheap 100% polyester inferior thin material garment. The hem is uneven, pockets gaping, no vent at the back of coat, as described and certainly not a timeless plaid elegant coat fit for city strolls! This monstrous garment is made in China and has nothing whatsoever to do with a beautiful Cambridge shop advertisement with no sign of a passion from a ‘small boutique’ as per photograph with a couple standing in front of the said Langford & Blake shop. Do not buy from this site ~ wish I had read the reviews before I ordered. The inferior said Miranda coat will be put in a charity bag or even thrown in the bin. YOU HAVE BEEN WARNED 👀

The website intimated that you are buying a quality British product. The photo of the jumper I bought showed a beautifully cut wool jumper in lovely muted colours. What actually arrived from China was a patterned 100% polyester sack with sleeves and a neck hole in garish colours. They say that they have a returns policy, but the reality is that there isn't one. I was very stupid not to have read the reviews before purchasing.

This company is a SCAM do not buy from them,
If you have then dont except there offers of 20%/30%tell them you want a full refund ,I did and told them I was going to report fraud to my bank and i would contact any site they were advertising on that I had got legal advice and gave them 7 days to refund my money after loads of emails in the end they gave me a full refund so stick with it ,

Quality is poor The returns process is explained in an email to you but it states that it can be costly to return items and you pay for postage and any customs charges
From my experience I would recommend you do not order from her

I ordered a coat believing it was coming from Cambridge in England the website looked very professional and the story about the couple who owned it was very honest(that’s what I thought) Mmy coat came folded in a zipped medium bag and looked really cheap it had come from China. I washed for a refund but I was offered 2 Options 1 was it could be returned but it would cost me £30-40.00 and if it got damaged in transit I would have to pay for that too. 2 they would give me a 10% refund and 20% credit on anything I bought from the store. Needless to say I will not be buying anything again from this . Really angry with myself for getting caught out .

My experience is the same as everyone else,
they have made it a difficult process to get a refund, stating £30-£40 return costs for a shockingly bad quality coat, probably cost less than £5 if that, to make its such poor quality,
Save your money, avoid this site at all costs, there is no Cambridge store, its totally fake.