I would give zero stars if possible. Ordered furniture, it didnt arrive, message from DPD saying it was delayed and then tracking showed items as returned to depot before any delivery was attempted.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I would give zero stars if possible. Ordered furniture, it didnt arrive, message from DPD saying it was delayed and then tracking showed items as returned to depot before any delivery was attempted.... Ver más
La empresa ha respondido
Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Ver más
Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Ver más
Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 65% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good service and very thourough. All issues were sorted promptly and cliche has kept in regular contact insuring issues have been resolved and confirming that she will be back in contact once item i am waiting on is ready for dispatch.
Quick delivery, always good quality, great furniture
Got the burgundy ottoman bed and I’m obsessed , easy to assemble , just needs 2 people , but sturdy and comfortable with loads of storage!
Quality as expected delivery very fast was updated with emails until delivery will shop again
Item arrived within delivery time frame to Ireland. Was packaged well and as advertised.
Would recommend.
Product was better than expected. Looks great
Terrible and not stable and after putting it the way it is designed it damaged the wall
Totally not recommended complained from the first day and asked for return and they offered nothing but 15€ and increased it to 30 for a 130€ not stable cabinet
Very pleasant and efficient experience with Laeeq today. Thank you
Looks stylish and fits perfectly. The white finish is clean and modern and really improves the room. The self-assembly took a bit of time, but the instructions were clear and once completed it feels sturdy. Delivery time was exactly as stated and customer service was excellent. Would highly recommend.
Order ID #IRE41107
Really good quality and easy to assemble
Excellent service, lovely piece of furniture and easy to assemble
Item as described, easy to assemble, looks nice and good value for money, appreciated the follow up call
Team member Laeeq was friendly, prompt and professional. Credit to the company
I got the 6 seater table and chairs..very easy to assemble and looks great!
Great communication, fast delivery, good quality items
Company uncontainable. Phone number incorrect on contact us. Parcel did not arrive tracking says sent back to company on DPD tracking. Out of pocket no tv unit and no way to contact anyone
Had an issue with a delivery but Ashley was looking after that from day one, keeping me in the loop with emails and phone calls, which is great to have that kind of customer service. It definitely gives confident to us as customers.
We made a huge mistake ordering a mirror from Laura James. The first delivery never arrived, with no clear explanation. When the replacement finally did arrive, the mirror was completely smashed into pieces.
The packaging had no “fragile” labels or any indication that it contained a mirror. The box was full of shattered glass and could not be opened safely.
Laura James then refused to collect the broken item, saying it would be too expensive for them. This left us with a large box of broken glass in our home, which posed a safety risk and no guidance on safe disposal.
Overall, extremely poor service and a very disappointing experience. We would never order from them again.

Respuesta de Laurajamesfurniture
I recently purchased two bedside tables but decided to return them as they were not satisfactory. I was told that I had to send the parcels to their UK address at my own expense. I returned them using DPD, which cost me additional money. I have now received a message from DPD saying that the parcels are being returned to me because Laura James did not pay the customs duty, despite multiple reminders. They are no longer responding to my emails, and I don’t understand why their customer service is so poor.

Respuesta de Laurajamesfurniture
Bought a very beautiful adjustable radiator cover from Laura James. Really happy with the purchase. The Iliana Extendable Radiator Cover is quite stylish and good quality. Assembly was easy and instructions were clear. Delivery was on time. Nice experience! Order# IRE39910
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.