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I bought the Lawnora hose which arrived in a battered state and instead of brass/metal connectors they are flimsy.. plastic and coloured to look like metal.They don't seem to understand me when asking (again) for a refund.as it is not as advertised.
Do not deal with this company!
No contact details for them except email and they don’t bother replying.
Ordered goods and they never turned up.
Crap company not based in uk scammers do not but from them
I ordered a garden strimmer week a go and still waiting delivery, there is no delivery delays or problems so im left wondering why has my order not been delivered, having spent £128 i am now very concerned it would have been a lot less stressful to order through amazon 😡not to mention cheaper !!!
Agree totally with other reviewers.
An offshore digital marketing setup wholly based on AI with no physical bricks & mortar address however they do use a distribution warehouse in Leicester. I found this by scanning the post bar code.
Being offshore UK distant selling regs do not apply.
However I do believe the product is robust, versatile & well made.
Terrible company inferior goods returns to China impossible Do not buy
Ordered a hedge trimmer.
It came with the box damaged, half the trimmer was hanging out and the battery had been broken.
The product is cheap and not well made at all.
I have emailed their customer service twice asking for a refund and a robot answers saying they will send a new battery! I have said I don’t want a replacement battery, I would like to return the item for a full refund as is my right to do so.
The webpage says free returns etc but they don’t send a returns note in the box, you have to contact them through email and ask them. Which has resulted in the same response twice about a new battery!
It’s not good enough, I want a refund and they aren’t sending one.
Don’t use them!
They show a 4.5 trust pilot rating, yet they aren’t known on trust pilot at all!!
Dodgy company!
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