Lawsons (Whetstone) Ltd - Acton Opiniones 

57
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TrustScore: 4.5 sobre 5

4,3

2/4 Colville Road, Acton, W3 8BL London, England, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you, Lawsons, for the great service—and a special thanks to Shain at the Acton branch. He is very helpful and a truly good person. I’ve been shopping here for several years, and I can always c... Ver más

Valorada con 5 estrellas sobre 5

Lawsons in Acton have been truly wonderful- we had some ideas on how to put up a trellis on a shop flat roof balcony and there patience with me was so appreciated and the ideas to see what would work... Ver más

Valorada con 5 estrellas sobre 5

Andy and Charlie at edgeware branch of lawsons great guys to deal with they go out of there way to get the deliveries out to site

Valorada con 5 estrellas sobre 5

Andrew Lawsons at Edgwere it’s very handsome early as handsome as Lee Cole’s But not as good looking as Mark O’Connor at Lawsons Whetstone top service top firm


Información sobre la empresa

  1. Maderera
  2. también en la categoría
  3. Tienda de materiales para la construcción
  4. Tienda de suministros para vallas

Escrito por la empresa

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Escrito por la empresa

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Información de contacto

  • 2/4 Colville Road, Acton, W3 8BL, London, England, Reino Unido

  • 020 8992 1177

4,3

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 92% de las opiniones negativas

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4,3

Todas las opiniones

(57)

804 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Natural Timber Design

Thank you, Lawsons, for the great service—and a special thanks to Shain at the Acton branch. He is very helpful and a truly good person. I’ve been shopping here for several years, and I can always count on excellent service from the company and help from Shain.
Thank you and best regards.
Natural Timber Design.

3 de septiembre de 2026
Valorada con 5 estrellas sobre 5

First-class service from Jack Neo @ Lawsons

Outstanding service from Jack Neo at Lawsons. I’d spent considerable time comparing merchants and specifications for a sizeable timber order, and Jack’s customer service stood out by some distance.

He was exceptionally responsive, patient while I refined the quantities, and proactively sharpened the pricing rather than simply processing my original request. When a final re-measurement meant I could reduce the quantity, Jack revised the order again and actually improved the unit prices too.

The result was exactly what excellent merchant service should achieve: the right specification, a better combination of lengths, substantially less unnecessary timber, an excellent final price and a confirmed delivery date - all made remarkably straightforward.

At no point did I feel pressured to place the order. Jack concentrated on helping me get it right first, and the sale followed naturally.

This was my first order with Lawsons, but based on Jack’s service it certainly won’t be my last. I’d happily recommend both Jack and Lawsons to friends, tradespeople and other personal contacts. First-class customer service.

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful, great service

Very helpful, deliveries arrive as promised & excellent lorry drivers who will do what they can to put the materials where you’d like them 👍

19 de agosto de 2026
Valorada con 1 estrellas sobre 5

Delivery was meant to be between 8am…

Delivery was meant to be between 8am and 10am had been waiting for Delivery all day and they turned up at 3:35pm Louise told that it will hundred percent be in the morning not happy at all

4 de agosto de 2026
Logotipo de Lawsons (Whetstone) Ltd - Acton

Respuesta de Lawsons (Whetstone) Ltd - Acton

We’re sorry to hear about the delay with your delivery. We do not provide specific delivery timeframes, as delivery times can vary throughout the day. We apologise if there was any misunderstanding regarding this.

We appreciate your feedback and will review what happened to ensure we communicate more clearly and provide a better service in future.

Valorada con 1 estrellas sobre 5

Far to expensive

Far to expensive we found builder depot far cheaper we only use lawsons in emergency we have an account but one member of staff in wandsworth charged us £13.50 for 2.4 m treated 75 x 50 said that must be a mistake he wouldn't knock anything off thats when we moved to builder depot

21 de mayo de 2026
Logotipo de Lawsons (Whetstone) Ltd - Acton

Respuesta de Lawsons (Whetstone) Ltd - Acton

Our retail prices are in line with market. However, our account customers enjoy automatic discounts on 100s of products as well as having the opportunity to set term prices on products the purchase regularly, You an set up an account at https://www.lawsons.co.uk/tradeaccount/request/cash

Valorada con 1 estrellas sobre 5

Poor services

I have had two deliverys and both have been very late.
Staff are a bit rude driver was unhelpful.
I was thinking of useing them as my main supplier
I will be looking else where.

14 de mayo de 2026
Logotipo de Lawsons (Whetstone) Ltd - Acton

Respuesta de Lawsons (Whetstone) Ltd - Acton

We’re sorry to hear about your experience and appreciate you taking the time to leave feedback. This is certainly not the level of service we aim to provide.

Please could you email us at online@lawsons.co.uk with your order details so we can look into this further and use your feedback to help us improve our service in the future.

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