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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had some errors with my bank. Laybyland assistant Mel was ever so patient and manually put the payment through several times. Didn't have the same tablet but even better. I recieved an update newer... Ver más

Valorada con 5 estrellas sobre 5

I've been using Laybyland for years now. Love that you can purchase items for a length of time that suits you. I've never had an issue with them, and if I've wanted assistance they're great at follo... Ver más

Valorada con 1 estrellas sobre 5

Ripped off by this company! No communication, no items & no Christmas gifts this year due to this! No contact number to call & have sent multiple emails requesting details with no response. Taking t... Ver más

Valorada con 5 estrellas sobre 5

have brought several items. Always a pleasant experience. Staff always there to assist by call or email. Even as there are a lot of complaints on the review site. I want to put it out there that after... Ver más

Información sobre la empresa

  1. Tienda departamental
  2. Tienda de celulares
  3. Tienda de juguetes para niños
  4. Tienda de encimeras
  5. Tienda de electrónica
  6. Servicio de pago

Escrito por la empresa

Live a bigger life at Laybyland! We have online layby available on over 50k products with layby plans up to 12 months long!


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

361 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(361)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Awesome place***

I have been a long time customer of laybyland and i love their products, the quality is fantastic and very reasonably priced. It's the best way to buy, the payment plans are very affordable and easy on the budget. I highly recommend laybyland.

23 de diciembre de 2021
Valorada con 5 estrellas sobre 5

The staff at Laybyland are the best

The staff at Laybyland are the best. Whenever I have had to contact them they have gone beyond their duties to be helpful, I hope they get really good bonuses throughout the year.

The products are great and I always get most of my Christmas shopping done through Laybyland.

22 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Got a digital $700 big W gift card

Got a digital $700 big W gift card, delivered way before expected delivery date.
So happy with the experience laybhland provided.
Will be using again for sure.

17 de diciembre de 2021
Logotipo de Laybyland

Respuesta de Laybyland

Amazing Nichola! We are thrilled we have been able to exceed your expectations. We look forward to helping you out with your next order :)

Valorada con 2 estrellas sobre 5

Waited along time to receive my Product…

Waited along time to receive my Product which still haven't come! They said it was scheduled to arrive between 10-15 dec. Both these days have passed and I'm still currently waiting for the product which have supposably stuck in Welshpool For the past 3 days whom doesn't have a number to contact
I'm getting sick and tired of waiting 😫 and thinking about cancelling my other orders and attending to get a Fully refund of each order. If I don't receive it.. now they Give me A new date 23rd of December which is ridiculous...

16 de diciembre de 2021
Logotipo de Laybyland

Respuesta de Laybyland

Hi Christine, I think TrustPilot is doing something weird in regards to your review. It is show an order number connected to this review which has not yet been completed so is not yet requiring delivery. I believe you may be referring to an earlier completed order so I have checked the delivery tracking and it shows has delivered to you today 20th Dec. Apologies for any concern a slow courier may have caused you. Please send us an email if you require further assistance.

Valorada con 3 estrellas sobre 5

They took an item out of my laybuy that…

They took an item out of my laybuy that they didn’t tell me about they could of let me no
Other wise no issues

16 de diciembre de 2021
Logotipo de Laybyland

Respuesta de Laybyland

Hi Jenny, thank you for taking the time to leave an honest review. Sorry one of your items was unable to be sourced. Where ever we can we try to find an appropriate replacement but it is not always possible and apologies for any inconvenience this may have caused.

Valorada con 5 estrellas sobre 5

Been with Laybyland awhile now,

Been with Laybyland awhile now,, and I am very pleased with all our interaction from customer service to what is on offer,,, have absolutely no complaints,,,

15 de diciembre de 2021
Logotipo de Laybyland

Respuesta de Laybyland

So great to hear this, Paul. Thank you!

Valorada con 1 estrellas sobre 5

Used to be good, now terrible!

Used to be good, now terrible! I was told items I ordered were out of stock, picked something else and it was also out of stock while still listed for sale on the website. Terrible customer service, would not use again

11 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Twice bitten, won’t be back for a third time!

A week after I paid my layby off I received an email saying Laybyland no longer stocked that item. Absolutely appalling, but not the first time this has happen to me with this company. I am still waiting for a refund of the item, there seems to be a lot of “refund processing” going on each time I inquire but I never see the $$$$. Safe to say I won’t be purchasing through Laybyland again and definitely do not recommend anyone else does!

7 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very easy to negotiate prices from high to low depending on the week. I will definitely be using this service for all my big purchases from now on

26 de noviembre de 2021
Valorada con 5 estrellas sobre 5

have brought several items

have brought several items. Always a pleasant experience. Staff always there to assist by call or email. Even as there are a lot of complaints on the review site. I want to put it out there that after 10+ items. I will continue to shop at laybyland for all the things I generally cannot afford to buy. Thankyou laybyland for making this possible. The prices are very affordable.

24 de noviembre de 2021

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