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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had some errors with my bank. Laybyland assistant Mel was ever so patient and manually put the payment through several times. Didn't have the same tablet but even better. I recieved an update newer... Ver más

Valorada con 5 estrellas sobre 5

I've been using Laybyland for years now. Love that you can purchase items for a length of time that suits you. I've never had an issue with them, and if I've wanted assistance they're great at follo... Ver más

Valorada con 1 estrellas sobre 5

Ripped off by this company! No communication, no items & no Christmas gifts this year due to this! No contact number to call & have sent multiple emails requesting details with no response. Taking t... Ver más

Valorada con 5 estrellas sobre 5

have brought several items. Always a pleasant experience. Staff always there to assist by call or email. Even as there are a lot of complaints on the review site. I want to put it out there that after... Ver más

Información sobre la empresa

  1. Tienda departamental
  2. Tienda de celulares
  3. Tienda de juguetes para niños
  4. Tienda de encimeras
  5. Tienda de electrónica
  6. Servicio de pago

Escrito por la empresa

Live a bigger life at Laybyland! We have online layby available on over 50k products with layby plans up to 12 months long!


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

361 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(361)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Christmas 🎄 is near

Loving the service an I had a little trouble with connecting my bank to start with but one of the service providers helped me through it an haven't had a problem since, I'm excited an can't wait to see the kids faces

15 de noviembre de 2021
Valorada con 1 estrellas sobre 5

The item i ordered was unable to be…

The item i ordered was unable to be attained because the supplier was out of stock. Was told that you are unable to hold large items due to warehouse congestion. Missed out on a great deal and had to shop elsewhere after waiting over 10 weeks before being told my options were to refund or chose another item. The items listed were terrible at the same price point and very disappointed for a first service. Will probably not use you again in future.

13 de noviembre de 2021
Valorada con 3 estrellas sobre 5

Was paying off some wish gift cards…

Was paying off some wish gift cards which are digital egift cards so they're sent through email, I payed off the rest of my layby and explain I'll need the gift cards sent before my son's bday, the lady told me 48 hours I said that's fine, it's now Monday I organised all that on Thursday and still no gift cards in my email, I called them and was told 5 business days for a digital gift card ??? I called wish gift cards and made a complaint myself and she said that is very wrong as they only take 10-15 mins process. It has ruined my son's birthday unfortunately as I was unable to give him the day he deserved.
The payment plan was great but the wait time is a joke

8 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Best online shop

Best online shop, needs a discount code for a loyal customer like me, great communication with customer. So look after me. Astig Anthz

22 de septiembre de 2021
Valorada con 1 estrellas sobre 5

Disgusting customer service

Disgusting customer service. I paid off my items months ago and they still haven’t been delivered. When asking about my items I was treated with no respect and told if I take legal action they will make up evidence so they win. Like wow!

21 de septiembre de 2021
Opinión espontánea
Logotipo de Laybyland

Respuesta de Laybyland

Amanda, your order was completed yesterday, 21st Sept, after you altered the items on your order. This was not 'months ago' as you claim. At the time of altering your order your were informed that digital gift cards may take 2-3 days to be with you which you accepted. Today you have repeatedly sent threatening and disrespectful emails to my team and have been correctly told that this is not acceptable and subsequently banned from using our service again in future. My team has been nothing but professional, Amanda. I'm not sure what you were expecting to achieve with your abuse but I hope you alter your behaviour when you correspond with people in future. All people have a right to be treated with respect, in particular when in their place of work.

Valorada con 1 estrellas sobre 5

Ordered a jingle jollys 8 foot tree

Ordered a jingle jollys 8 foot tree, then was told it can’t be delivered to me yet I was happy to pay up to $60 delivery just like other companies charge, instead I got a $30 sorry Laybuy something else email

2 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Thank you

Thank you, you where the only place I could get what my son wanted for Christmas. Easy to deal with and easy to order.

2 de septiembre de 2021
Valorada con 5 estrellas sobre 5

My dealings with layby land have been…

My dealings with layby land have been issue free. It is easy to contact them & have changes made as I did. (upgraded the item to a dearer model). The delivery of items is very efficient & timely. Would recommend to anyone wishing to partake in a layby.

27 de agosto de 2021
Valorada con 4 estrellas sobre 5

I was sketchy to use this site, BUT

I was sketchy to use this site. BUT I ordered a lounge and the only issue I had was that the item was not avaliable on completion of my laybuy, so they gave me an extra 20 dollars and let me chose anither item. I love my louge and i have another laybuy happening at the moment! - Australia

27 de agosto de 2021

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