Bad customer service on return/refund. I’m sharing my experience with a return dispute on Lazada Philippines so others know what to expect. The item I received did not function as a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Terrible customer service! Trying to reach Lazada due to a delivery being delayed. Even customer service functions on the APP do not work properly and prompts an error message: "page could not be fo... Ver más
VERY BAD ONLINE SHOPPING COMPANY THAT TAKES YOUR MONEY AND DONT CARE IF THE MERCHANT SELLS RUBBISH! LAZADA RETURN POLICIES AND PROCESSING MAKES IT IMPOSSIBLE TO RETURN ANY DEFECTIVE, BROKEN, MISHAN... Ver más
Hi, can someone knows how to recover lazada accout ? I have 2 accounts so I decided to disable the other one. However I accidentally disable the one which i am active with. Now I cant access my acct r... Ver más
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good quality website and easy to use.
Please offer more discounts and promos…
Please offer more discounts and promos that aren't scamming the users. We were required to invite people to reach the quota but it barely made any difference!
I recently purchase a shoes for my son…
I recently purchase a shoes for my son in Lazada. The product was great, it quality of the shoes in very nice. However, I am disappointed about the delay in delivery. I hope this wont happen next time.
Great items and fast delivery!
VERY BAD ONLINE SHOPPING COMPANY THAT…
VERY BAD ONLINE SHOPPING COMPANY THAT TAKES YOUR MONEY AND DONT CARE IF THE MERCHANT SELLS RUBBISH! LAZADA RETURN POLICIES AND PROCESSING MAKES IT IMPOSSIBLE TO RETURN ANY DEFECTIVE, BROKEN, MISHANDLED, WRONG ITEM DELIVERED BY THEM! I HAVE MADE REQUESTS FOR RETURN WHICH WERE NEVER PROCESSED!
BEWARE OF THIS SHOP IN PARTICULAR THAT SELLS DAMAGED AND WRONG ITEMS. I ORDERED A STAINLESS WALL MOUNTED SOAP DISH AND ABBYSHI DELIVERED A DAMAGED HAND TOWEL HOLDER IN A DELAPIDATED OBVIOUSLY WORN OUT OLD BOX.
/shop/abbyshi
Love this site!
Great items, affordable prices, timely delivery. Good customer service.
Great items so affordable but lazada is…
Great items so affordable but lazada is always delay to deliver but still I really love the items especially dresses and beauty products because it's cheap and has quality, so I still recommend it.
Always had bad experience with lazada…
Always had bad experience with lazada (SG).
Item always late to deliver.
Last time I didn't received the item at all, the seller refused to refund and lazada did not paybak yet.
TOTAL SCAMM!!!
My purchases on Lazada have always been…
My purchases on Lazada have always been a pleasant and delightful experience. They have a huge variety of products on sale, and there are often good promotions to sweeten the purchase.
Fast delivery and friendly team!
Fast delivery and well secured items
Fast delivery and earlier than i expected. Also the item is well package and protected. Order was processed in the same day then it was delivered after 2 days. I bought the item 2 years ago until now the item is in good condition. Thanks !
Lazada COD
Courier are very understanding. I got a wrong item and without any further discussion the courier just told me he will report it to the company himself.
Amazing!!
Great service and products! I haven't had any issues with the deliveries and products I've purchased from this site so far :)
I thought that Lazada Company is only…
I thought that Lazada Company is only here in the philippines. I was amazed that i knowing LAZADA is INTERNATIONAL. They help OFW to easily shipped their wants to buy
I purchased 2.1 speakers but before I…
I purchased 2.1 speakers but before I get the product, I was searching for reviews if it is worth it to buy. Thanks to their product review features, all are reliable and my parcel delivered next day. However, they charge me on the delivery fee because of the product price below 1000 pesos.
What happened?
Lazada was the 1st online store I tried. 1st 2 of my orders came in within a week, then suddenly my succeeding order would arrive 2 - 3 weeks. And they no longer provide me with tracking number for each item I purchased. Got disappointed with the service, but still love the products. purchased all my 6 pillows from them, all though I have to wait long. Found the best pillows for myself in this site. <3 I hope their service would go back to what it used to be.
Ordered twice
Ordered twice, perfect each time, nice to have a reliable online retailer
All products you need, long delivery times though!
I ordered a fan and some bed sheets at lazada thailand. It took them 2 weeks to deliver the products although it was stated to be delivered within 3-5 days. Whenever i called the customer support they tried to solve the issue, friendly though!
Apart from the delay, its the most convenient way for getting the stuff delivered. Will order at lazada TH again
Poor after sales support
I've now had 2 items that have broken with a month of ownership. One was a mop and the other a Mi Band 2. It is impossible to contact the seller, the manufacturer doesn't want to help and Lazada cries 'ignorance is bliss'. Not that I won't use them in the future, but they need to enforce that customers will get after sales support. I don't expect a $41 product to fail within a month...but apparently no one else is surprised.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








