1ST LOCATE UK LIMITED Opiniones 

159
•
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Not going to pretend I was thrilled to hear from a debt collector, nobody is. But credit where it's due: LCSDR made the process of actually resolving things far less painful than I expected. Setting... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Would give lower if possible Keep receiving threatening letters from Rebecca carter regarding a bill that’s already paid with online banking sent as proof she still continues to hound me not only... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

These fools incorrectly supplied the details of my wife and I to British Gas for an unpaid debt that wasn't even ours, Trying to get these incompetent idiots to put right their mistakes is an absolute... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Could copy & paste the majority of reviews also my case replicates the same approach. I have received letter on behalf of Thames Water claiming roughly £500 for supply period I had moved out (2019 - 2... Ver más

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1,6

Muy malo

TrustScore: 1.5 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 1 semana

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1,6

Todas las opiniones

(159)

33 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Be aware of this scam company

Be aware of this company. I believe they are a scam.
I sold my property and closed my account with British Gas. Many months later I received a letter from LCSDR claiming to have a debt for 3 month for a period after the property was sold. I contacted a British Gas who told me they had no setup an account in my name and to contact this company directly to shut the claim down.

This company needs to be reported to the relevant authorities.DO NOT PART WITH YOUR MONEY!!!!

15 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company try any tactics do bully…

This company try any tactics do bully people out of money when they have no grounds whatsoever. Even when speaking with them they try any emails they can within the business with their threatening behaviour. Thankfully we have now been able to take it further and will be bringing their joke of a business to peoples attention for fraudulent claims.

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DISGRACEFUL

We have been harassed by LCS for weeks despite Consumer Council for Water and Castle Water's looking into our case putting the invoice on hold until the dispute is solved. No communication between them and their client, just keep threatening you for no reason. Shameless!

15 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

BG has been chasing us.

BG has been chasing us for an electricity bill for a meter that does not seem to exist and certainly doesnt service our one room studio flat. It's a long story but briefly the account was set up a year before we bought the place in 2016 and since buying it tenants have paid the bills for the meter we do know is there.
Bills for this phantom meter came in regularly addressed to 'the occupier' with not always the correct address. On contacting BG we were told to ignore them unless our name was on them.
Then last November the now considerable debt was passed to lcsdr who had found our name but not our home address and we were threatened with court action.
Neither BG nor lcsdr seem to know what they are doing. The account number has been changed after the previous one was frozen and lcsdr has threatened us again after having said matters were put on hold because it was a different account number and they couldnt see it was the same debt.
It is now with the ombudsman.
I have a number that they seem to answer quickly 03444113281 and I have found the ladies who answer very sympathetic but I think they are out of their depth.
I think the fault lies with BG who dont deal with the issues themselves. They wouldnt even come out to the property to look for the meter because 'we didnt have an account with them'. You couldnt make it up !

13 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

LCS are crooks

Typical bully-boy, faceless company. I am in the process of taking them to court for "misappropriating" government funds and charging me for a bill that had arisen before I was even in the property. Stand firm against these people and give them as little information about you as they will harass you even further.

2 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No way to contact them

Harrassment by automated phone calls which then say there is nobody available to accept the call once you accept it. YOU CANNOT TALK TO THESE PEOPLE - I have wasted hours trying to contact them

31 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

A company that does intimidation, bullying and harassment

An absolutely awful attitude with threatening letters sent all the time with total disregard for the facts and circumstances. Chased by LCS on behalf E.ON for an estimated debt of app. £ 175.00, while the actual debt turned out to be app. £ 24.00. It is hard to say who was worse and more useless, LCS or E.ON. It is amazing how these institutions get away with intimidation, bullying and harassment of innocent people. Shall be lodging a formal complaint with FSA.
LCS case reference related to this review is 36794713. The date below is the last date of communication with LCS.

4 de enero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

DC companies never get a fair rating!

Debt collection companies are never going to get many stars lets be honest!
However, they held off whilst I investigated the money that was owed (even though I still feel HMRC were wrong!) But never the less this rating is for the company, and so far have been Ok with me and been on their website and is quite easy to use.
But ... my bank card they had on file expired and instead of ringing me, they just send a text, and a letter, why not Just ring me! Sorry, I forgot to ring them to update my card details. But apart from that its been quite painless (paying £90pm for 5 years! still having digs about the debt as you would, but the company were harmless, and quite helpful to me).
Easy to set up a minimum payment plan and just let it tick along, and don't get hassled from them.

16 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Possibly the worst company on the planet

This may be the most useless, lazy and downright incompetent company i have ever had the displeasure of interacting with. Never, ever under any circumstances give them your information, because there is a 0% chance they will resolve the case in anything approaching your favour, and they will take 4 months and 10 useless phone calls to do so. 'Agents' will call you without knowing your case history and their awful hold system will hang up on you after 5 minutes so you can't even contact them yourself.
You are much better off just heating your house by burning the letters they send because at least that's a good use of the poor tree that died to send it. If there were negative star ratings I'd give them one.

7 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

She told me her name is Gloria but I…

She told me her name is Gloria but I assume this is not her real name.
Phone call was a total waste of time. Don’t even bother! They ask for my personal details but when you ask them if they have your details, she said no! I asked her why you need my details for then, when you can’t even confirm anything. Couldn’t even continue the call with that attitude.

22 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

LCS threatening non-existent British Gas costumer.

British Gas, please don't send your letters through LCS to me - it is a waste of paper. I am pretty annoyed that you are that dysfunctional that you can't even sort out your database.

You received my last payment on 22/10/2021 so don't send me your letters that I haven't paid for 4/10 /2021 and 5/10/2021.

5 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

very unpleasant debt collection agency

very unpleasant debt collection agency. Sent threatening emails demanding urgent payment, but don't answer the phone and take an age to respond to emails. When they do respond they just ask for reams of data that is in clear breach of GDPR rules

30 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

NOTHING TO WORRY ABOUT

THEY ARE A LEGITIMATE COMPANY THAT'S THE ONLY GOOD THING ABOUT THEM & THEY ALSO GO BY THE NAME LCSDR

IDLE THREAT'S AT BEST FROM THEM PHONE CALLS,LETTERS & TEXTS

IF YOU DO HAVE ANY CONTACT WITH THEM JUST IGNORE THEM AS THEY HAVE NO POWERS AT ALL TO GET ANY MONEY OWED

YOU HAVE A BETTER CHANCE OF WINNING THE LOTTERY THAN THEM GETTING ANY MONEY FROM YOU
THAT'S A FACT

BEST ADVICE FOR YOU IS DO NOT GET STRESSED FROM THEM AT ALL

HOPE THIS HELPS YOU

👍👍👍

16 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spoke to some lady seem like she really…

Spoke to some lady seem like she really hated her job. I was calling on behalf of my mother, she didn't even ask if I was the account holder. when I confirmed this she rudely disconnected me didnt even ask why i was calling on my mothers behalf, guess she dint want me to pay the bill.

1 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a breakdown I scrapped my car to…

I had a breakdown I scrapped my car to a professional scrap merchant that paid me minimum amount the vehicle was worth 3 times the amount As I was ill I couldnt deal with this. I also continued to pay a years insurance This was due to the fact I was in my bed for 3 months with no help and could not physically get out of bed Bearing in mind I paid 6 months insurance when I did not have cr The scrap merchants did not send me back the part were I had to fill in STUPID ME BEING SEVERELY ILL did not think that a professional company that I gave my car for zilch would not be dealing with this. Now I want to know how or in what way this company is dealing with disability or mental health issues. I now have to pay a penalty of 80 after loosing my car for zilch to a company of profession. The tax was disposable notification to say Im no longer keeper of the vehicle 19/07/ 2021 There letter was 01/09/2021 There answer was yur being charged because you did not contact dvla I assumed the company that scrapped was as I no longer had paperwork Bearing in mind I was laying in my bed severely ill How does this work are you against disability My message to this company is I hope I get my health back as when I do I will be suing you for discriminating against disability when previous to this they were a paying upstanding (maybe to much) citizen

Look forward to your response on the subject of illness

14 de junio de 2022
Opinión espontánea

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